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DoubleTree by Hilton Hotel Buffalo - Amherst

Doubletree.comUS$163*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Buffalo - Amherst
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895 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
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Showing 894: English reviews
Reviewed 2 December 2016

Overall experience wasn't bad. I thought the customer service towards me could've been better though. The hotel didn't offer any breakfast so there was none. My laptop had problems connecting so I'm not sure where the problem was

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Wole D
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Wole D, Thank you for providing feedback regarding your recent stay here at the DoubleTree by Hilton - Buffalo/Amherst. I apologize that we failed to meet your expectations and that you were not informed that we serve an ala carte breakfast. We do hope to see you again, should your travels bring you back to the area. Regards,

Nanuet, New York
Reviewed 28 November 2016

My wife & I have stayed here dozens of times. Our son attended UB for 5 years and we now periodically visit his GF's parents in Amherst. The hotel staff is extremely accommodating and friendly. The rooms are modern and clean. This hotel is close to all that you possibly want. Its exactly what you expect from the Hilton Brand.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank GeorgeGFH
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear GeorgeGFH, I am pleased to know that you have stayed with us while your son attended UB, and that you continue to when in the area. I will pass your comments along to our staff. We look forward to seeing you again! Regards,

San Francisco
Reviewed 23 November 2016

It's only a 15-20 minute walk to the center of the university. The hotel itself is pleasant, roomy, and clean. There's a shuttle that will pick you up and drop you off at the airport, a quick 15-20 ride. Staff is very friendly. The bar/restaurant is good although they ran out of wings when I was there - what? no...

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Helpful?
Thank HotRod_88
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear HotRod_88 Thank you for choosing to stay with us during your recent visit to the University at Buffalo. I'm glad to know that you were able to take advantage of our shuttle to the airport, but it also will take you to UB, if you don't feel like walking. I'm sorry to hear that we ran out of wings!!!...

Boynton Beach, United States
Reviewed 19 November 2016

It was an excellent hotel for the money, The staff could not be more helpful and friendly. The coffee was hot and the cinnamon rolls were warm and sweet.We will go back to this hotel again next year and the next year.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank gailh350
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear gailh350 I'm pleased to hear that you enjoyed our Starbucks coffee and our freshly baked cinnamon rolls! We look forward to seeing you again next year! Regards,

Utica, Mississippi
Reviewed 17 November 2016

The staff was very pleasant and helpful. The hospitality was awesome. I would definitely stay there again. The rooms were spacious, clean and comfortable. The hardwood floors were gorgeous. I would recommend them in a heartbeat.

Review collected in partnership with DoubleTree by Hilton
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Thank V8660NUtinab
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear V8660NUtinab, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I'm happy that you enjoyed our rooms, especially the hardwood floors! I will pass your comments along to the staff and we hope to see you again! Regards,

Reviewed 16 November 2016 via mobile

Visit was for business for two nights. The Bar and restaurant was exceptional which was my first stop being very hungry after a long day of work, but the room was outstanding wood flooring very contemporary, new , very very clean , just wow is all I can say, the staff was truly professional yet very courteous. This is a...

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Helpful?
Thank Matthew B
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Matthew B, I am so happy to hear that you enjoyed your stay with us at the DoubleTree by Hilton - Buffalo/Amherst. I will be certain to pass your comments along to our staff! We look forward to seeing you again! Regards,

WHITBY
Reviewed 15 November 2016

Very clean and comfortable hotel. Staff were pleasant and helpful. Lovely pool and hot tub. Excellent for shopping at Galleria or Boulevard Malls. Near the highway but quiet and convenient. Great pool and hot tub.

Review collected in partnership with DoubleTree by Hilton
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Thank MAUREEN M
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Maureen M, Thank you for staying with us while in the area shopping. I'm happy to hear that you were able to take the time to enjoy our pool & hot tub! We hope to see you again when you are back in the area. Regards,

Las Vegas, Nevada
Reviewed 13 November 2016

The staff was amazing here. I was in a car accident while there,unfortunately.This nicest gentleman from the hotel came & picked me up from the hospital& they even gave my Husband & I a free dinner & a bottle of wine.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ltucci63
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Itucci63, I am so sorry to hear that you were in an accident while in town. I certainly hope everything has worked out for you. I hope to see you again, should you be back in the area. Regards,

Reviewed 11 November 2016 via mobile

Very nice decor and accommodations. Beds were very comfortable and a variety of pillows to chose from. Rooms were nice and quiet. Room service food was good and the prices were very reasonable. Hotel bar had a very nice selection and the staff was very friendly without being obtrusive.

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Helpful?
Thank Gary V
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Gary V, Thank you for choosing to stay with us at the DoubleTree by Hilton - Buffalo/Amherst. Unfortunately, the weather here won't be warming up anytime soon, but we do hope to see you again! Regards,

Houston, Texas
Reviewed 8 November 2016

Clean, good location, good breakfast options, excellent service, easy check in/out. Internet connection complementary with HHonors rewards. Very close to major routes & highways. Comfortable bed & you can control room temp.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Buks73

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11/06/2017 12/06/2017
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Near DoubleTree by Hilton Hotel Buffalo - Amherst

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Rd, Amherst, NY 14226-1047 (Formerly Hotel Indigo Buffalo Amherst)
Region: United States > New York > Amherst
Price Range: €114 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Priceline, Hotwire, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Hotel Buffalo - Amherst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was great.”
DennisPatrick28, 19 Feb 2017 | Read review
“look before accepting your room... We were in a rush or should not have kept our room.”
RaymondA722, 7 Feb 2017 | Read review
“Stay away from the Lobby if you want quiet”
163bobt, 5 Dec 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
Nw8517, 26 Oct 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
B1676PFdanr, 17 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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