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DoubleTree by Hilton Hotel Buffalo - Amherst

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Traveller (116)
Room & Suite (36)
Dining (4)
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Overview
  • Excellent45%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(87 reviews)
“cookies”(116 reviews)
“front desk”(108 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Family Rooms
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Buffalo - Amherst
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Buffalo - Amherst
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,018)
There are newer reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
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Traveller rating
442
309
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442
309
154
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All reviewsdouble treecookiesfront deskhardwood floorsnice hotelstarbucks coffeeniagara fallscleaning staffpool and hot tubgreat place to staybed was comfortableexcellent staynorth campusbusiness tripfree breakfastbuffaloholly
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41 - 45 of 1,012 reviews
Reviewed 27 November 2017

We stayed one night w a group for a youth hockey tournament. There were a few other sports teams staying at the same time. This hotel was unequipped to handle more than a couple large groups at the same time. There is no common area...More

Review collected in partnership with DoubleTree by Hilton
Thank Msdfunk
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 26 December 2017

Dear Msdfunk, I would like to apologize if you felt that you were treated in a rude manner during your recent stay with us. We do our best to accommodate large groups, however, on occasion, do not have enough private space to meet the needs...More

Reviewed 26 November 2017 via mobile

Centrally located and pleasant. Staff were very friendly and a ride to and from airport, even better. Cafe might need another waitress or more help. Room was comfortable and clean. Price was comparable to the area. Will add to Buffalo hotel list.

Thank Alec P
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 26 December 2017

Dear Alec P, Thank you for staying with us during your recent visit. I am happy to hear that you were able to take advantage of our complimentary airport shuttle! We hope to see you again on your next visit. Regards,

Reviewed 18 November 2017

Excellent rooms, fitness center, staff, and location! There are a number of hotels in the area, but I would definitely consider the doubletree for a business stay. Clean, updated, and spacious rooms with hardwood floors. No gross carpet here!

Review collected in partnership with DoubleTree by Hilton
Thank A3483QE
Reviewed 17 November 2017

Called the day earlier to schedule a shuttle, but was not scheduled and had to wait 40 minutes when I arrived. Bus driver was rude and unprofessional, giving us attitude, throwing our bags in the trunk, slamming the car door at us, and using his...More

Review collected in partnership with DoubleTree by Hilton
Thank dungn528
Reviewed 16 November 2017

Stayed here for a 2 day shopping trip and location was great. Staff was super nice and always pleasant. Rooms were great with no carpet,which was great, beds were super comfortable. Bathroom a little small and dated

Thank Judy1948
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$122 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (36)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Daniel J
24 June 2016|
AnswerShow all 3 answers
Response from Nancy D | Reviewed this property |
I am a Blue Level Member and there was not a free breakfast. Hope this helps! Enjoy your stay! Nancy
1
Vote
elrickgirl
8 July 2015|
Answer
Response from Judy G | Property representative |
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms. Let me know if you have any other questions. Thanks!
0
Votes
Room Tips
"if you want a quality Hilton service, don't come here."
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"The hotel served it purpose...a nice place to stay for a short business trip"
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"Insist you are not in a room with an adjoining pass through room."
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"Book through Hilton and use rewards to get better room."
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