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Homewood Suites by Hilton Buffalo-Amherst

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Homewood Suites by Hilton Buffalo-Amherst
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558 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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Owasco, ny
Reviewed 1 week ago

Under construction- dusty no place for team get together pre or post game or for parents to socialize ...otherwise, the hotel was fine, clean and comfortable....breakfast quality was poor in my opinion but staff was friendly and helpful...hotel was pet friendly

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank davidkF2962GN
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for taking the time to complete this survey. Your feedback really does help us improve our service for future guests. We do hope you will give us another try after our renovations are complete. We look forward to sharing our "new look" with you.

Collegeville, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016 via mobile

Had family over the holidays so we got 2 suites. The lobby was all decked out in Christmas decorations and the fireplace in the middle was just so beautiful. The breakfast area was big and felt like you were right at home. The hot breakfast was also good. Rooms were big and spacious and had everything you need for a...

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Helpful?
Thank AttyCSB
About Hotel's Favourite Review
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear AttyCSB, Thank you for taking the time to review our hotel. We try to make our guests feel like they are in their "home away from home" so we are happy to hear you had a very pleasant stay. Please think of us for future stays in Amherst, NY!

norfolk, ny, United States
Reviewed 2 weeks ago

Hotel under renovations, but still clean! Staff was excellent proving dining area for our team to bring in our own food and drink for a group meal. Rooms were nice, clean. Breakfast was decent. Pool was average size.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank 400geraldl
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear 400geraldl, Thank you so very much for your kind words about your experiences at our hotel. The staff here at the Homewood Suites Buffalo- Amherst enjoys doing everything they can do to accommodate our guest.I will be sure to share your comments on staff service with the team, and thank them for a job well done. We look forward...

Bayside, New York
Reviewed 3 weeks ago

I hate to write a bad review but I can't help it. We arrived to find the lobby and sitting area being renovated with no advanced notice. Our room was small and dark on the first floor. To make matters worse we opened the sofa be and the mattress was about 2 inches thick with a torn mattress pad on...

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Helpful?
Thank karenmm58
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again.

Lancaster, Pennsylvania
Reviewed 3 weeks ago

Hotel is being remodeled but still very nice. They have taken great care not to inflict remodel issues on customers. Only complaint was a worn bed in a newly remodeled room? I did not ask for it to be fixed but it was a slight issue that took away from a higher score during MY week there.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank terryo744
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear terryo744, Thank You for taking the time to write such an honest review. I truly appreciate the time you took to do it. It was our pleasure making sure you had an enjoyable stay though we are sorry that you didn't think the new beds were satisfactory. We will take your comments under consideration as we continually work to...

North Tonawanda, United States
Reviewed 4 weeks ago

Great hotel for a winter break without traveling to Florida for swimming. Nice pool, and fitness center. Room is large enough for Grand kids to enjoy. Allows friends to visit and swim with us. A great winter break.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 557brucen
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear 557brucen, Thank You for staying with us and sharing your experience! We are glad to hear you enjoyed a few our amazing amenities! We look forward to seeing you again when your travels bring you back to Buffalo!

Strongsville, United States
Reviewed 4 weeks ago

Food breakfast was not good . Fruit bowls were not fresh, it looked like new was placed over the old ....Elevator was tied up by the workers ,, Elevator floor had mud and coming from pool was VERY COLD and breezy in the hallway.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 527samuelf
HomewoodAmherst, Front Office Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service and product. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again....

New York, United States
Reviewed 11 February 2017

The staff was very welcoming. I had pre-checked in so everything at the desk was quick and efficient. My suite was clean and the complimentary breakfast hit the spot before we hit the office in the morning.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank alvanl2017
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear alvanl2017, Thank you for staying with us and sharing your experience! We are glad to hear you enjoyed your suite. We try to make every guest feel welcome when entering the Homewood Suites and hope that they experience a pleasant stay while our guest. I will be sure to share your comment on staff service and cleanliness with the...

Reviewed 6 February 2017

Homewood Suites consistently provides a great hotel stay at reasonable prices. The rooms are comfortable, the staff is warm and welcoming and they always exceed my expectations. This hotel is conveniently located to restaurants and shopping as well as close to Niagara Falls. As with most Homewood Suites hotels, this property is well appointed to provide a very homey environment.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank M5888FElindaf
HomewoodAmherst, Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear M5888FElindaf, Thank you so very much for your kind words about your experiences at our hotel. I truly appreciate the time you took to do it. We try to make our guests feel like they are in their "home away from home." We look forward to seeing you again.

Reviewed 5 February 2017

This hotel was clean and the rooms were big. The evening reception had a great draft beer (and wine if you prefer that ) My breakfast was good ( would have like bacon though!) but had orange juice and coffee ready!. The check in and out was easy! I would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 669beverlyn
HomewoodAmherst, General Manager at Homewood Suites by Hilton Buffalo-Amherst, responded to this review

Dear 669benerlyn, Thank You for staying with us and sharing your experience! We are glad to hear you enjoyed the breakfast and evening reception. We look forward to seeing you again when your travels bring you back to Buffalo! Homewood Suites Staff

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Our hotel is perfectly situated in the quiet Buffalo suburb of Amherst, NY. The Homewood Suites by Hilton Buffalo/Amherst is located just one mile from the University of Buffalo and a quick 15 minutes drive from downtown Buffalo. Our all-suites hotel is perfect for families, business travelers, and extended stay guests. For your comfort and convenience we provide each guest with a complimentary breakfast every morning, complimentary dinner Monday through Thursday evenings as well. If you are in town for business take advantage of the business center and complimentary internet access. Each suite has a fully equipped kitchen with two-burner stove, microwave, and refrigerator. On your next visit to the Buffalo area be sure to consider the Homewood Suites Buffalo/Amherst. ... more   less 

Additional Information about Homewood Suites by Hilton Buffalo-Amherst

Address: 1138 Millersport Highway, Amherst, NY 14226
Region: United States > New York > Amherst
Price Range: €131 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Buffalo-Amherst 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline and Hotels.com so you can book your Homewood Suites by Hilton Buffalo-Amherst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Buffalo Amherst Hotel Amherst
Homewood Suites Buffalo Amherst
Homewood Suites Amherst
Homewood Amherst
Hilton Amherst
Amherst Homewood Suites
Amherst Hilton
Hotel Style:
#1 Business Hotel in Amherst
#1 Family Hotel in Amherst
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Buffalo-Amherst staff and other travellers.
6 questions
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Questions? Get answers from Homewood Suites by Hilton Buffalo-Amherst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, very quiet.”
 of 5 bubbles BigWorldViews, 9 Nov 2016 | Read review
“Corner rooms are bigger.”
 of 5 bubbles natachad245, 25 Oct 2016 | Read review
“There are no views or rooms better than the others, it just depends how high up you want to be.”
 of 5 bubbles John_CNorfolk, 27 Aug 2016 | Read review
“Higher floor on the courtyard side.”
 of 5 bubbles PappysCorsair, 22 Aug 2016 | Read review
“courtyard or lobby facing rooms are much quieter”
 of 5 bubbles 988jayf, 19 Aug 2016 | Read review
5 of 5