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Hai Au Boutique hotel and spa

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#44 of 134 Hotels in Hoi An
Certificate of Excellence
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Hai Au Boutique hotel and spa
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1,386 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Minty001
Reviewed 9 April 2013

The key thing to remember if you book this hotel is value for money! We paid $21 each per night for a very large room with breakfast - that's very cheap!! The staff are lovely - within an hour of checking in everyone was acknowledging us by name, and they greeted us like this for 4 days. They arranged a...

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Thank Minty001
Sydney, Australia
Reviewed 5 April 2013

The staff at the Hai Au are extremely friendly and helpful, catering for your every need. The moment you appear at the bottom of the staircase in the morning the staff greet you with your name (did not miss out or forget our names once!). Hotel has a good location and a 10 minute walk to Old Town. We found...

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Thank Craig M
Reviewed 2 April 2013 via mobile

This is the second time we have stayed at Hai Au Hotel - such friendly staff, big, clean, cool rooms, great buffet breakfast with unlimited coffee and tea. Situated an easy walk to the river and old part of town. Also has a large, clean swimming pool. Highly recommend this hotel.

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2Thank Kathy M
Wellington, New Zealand
Reviewed 31 March 2013

This is a fabulous place - we had a beautiful room, the location is perfect - close to the main shopping area and a short bike ride (along the flat) to the beach. We used the tailor associated with the hotel and I wish I had ordered more. The staff we wonderful and welcoming. Very helpful and always greeted us...

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Thank dweni01
London, United Kingdom
Reviewed 31 March 2013

the best thing about the hotel is the friendly, helpful staff. The bedrooms are clean and comfortable. However, the kitchen is dirty and food is prepared on the floor which is next to a smelly toilet which is open to the kitchen.

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Thank SophieBeaumont
Sydney
Reviewed 31 March 2013

This is an exceptional 2 star hotel. I booked a superior room at $42 but was upgraded to a family room by the management at no extra cost. The room was comfortable, large and airy, and had a great bathroom. Importantly, it was also very quiet. The whole building has a lovely old-world charm, very spacious throughout allowing the breeze...

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Thank DimSydney
Johor Bahru, Malaysia
Reviewed 29 March 2013

When I book this hotel, I was so worry that we might have a hard time in the hotel! Because it is a 2 star hotel and no lift! I book a triple room, when we arrive( we requested hotel pick up,US$18 one way, as other driver, he did speak much!) the staff was waiting for us at the entrance,...

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Thank mengyew8
Taipei, Taiwan
Reviewed 29 March 2013

Overall, the facilities and rooms are adequate and a good value, but it is the service and the staff that makes it an Excellent experience. I stayed here two nights and the staff truly does go above and beyond to make sure your stay is enjoyable and comfortable and that you enjoy what Hoi An as to offer. I was...

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1Thank notniw
Perth, Australia
Reviewed 24 March 2013

We loved our stay here. The room was spacious (and we loved the towel-swans!), the staff were consistently friendly and helpful, good proximity to the Old Town, and the breakfast was delicious. So much choice, and the banana pancakes were to die for. I wish I knew the recipe! Would definitely stay here again.

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Thank Melanie R
London
Reviewed 23 March 2013

I can not fault the staff at this hotel, super helpful and full of useful tips and advice about the local area. We were even offered usage of the breakfast buffet on the morning we arrived for no extra charge. The hotel is 10 minute walk from town, but you'll need to hire bikes to get to the beach, which...

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Thank bertieboy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
This 3-star Hai Au Boutique Hotel and Spa is only 1km from the central of Ancient Hoi An Town, and offers a swimming pool. With all its modern rooms come with free Wi-Fi and a welcome fruit platter. Tomato restaurant serves Vietnamese and international dishes and caters for 24-hour room service. Hai Au Boutique Hotel and Spa is 0.7 km from th old town and 6 km from An Bang Public Beach. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: €22 - €35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#25 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
2 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I say go for the room that's a step above the lowest. The pictures are very representative of the rooms.”
 of 5 bubbles advctr, 27 Nov 2016 | Read review
“Stay in the new hotel extensions”
 of 5 bubbles PeterMcDonnell112, 9 Nov 2016 | Read review
“We had quiet rooms at the back and in the middle.”
 of 5 bubbles jod226, 28 Oct 2016 | Read review
“Only stairs to all floors, so request a low level if not good with stairs :)”
 of 5 bubbles Nj6288, 5 Sep 2016 | Read review
“lower floors have less a/c noise”
 of 5 bubbles 96miked, 5 Sep 2016 | Read review
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