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Hai Au Boutique hotel and spa

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Hai Au Boutique hotel and spa
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1,448 Reviews from our TripAdvisor Community

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There are newer reviews for Hai Au Boutique hotel and spa
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Showing 1,228: English reviews
Reviewed 8 August 2013

We went there last winter. THe stuff was really helpful and they gives to us many informations about the area. They also book for us airplane tickets and bus tickets that we need. The rooms are ok and clean and there are computers on them. The only think is alitle far from the old town and from the beach.

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Thank Nina T
Vancouver
Reviewed 7 August 2013

Hai Ua Hotel for me was a walk into the past. As I checked in, I heard a young woman employee say " I remember you ". she had worked at another hotel I stayed at four years previous. It was incredible that she remembered me. But even without that small reunion, all of the staff were very friendly and...

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Thank SlowlyinAsia
Stuarts Point, Australia
Reviewed 6 August 2013

Rooms were spacious and very clean. The staff were amazing, greeting us warmly on arrival and remembering our names from the first meeting. They had a great sense of humour and traded banter in a friendly but not overbearing manner. The pool was delightful, especially on the hot days, and the buffet breakfast was excellent. We will definitely stay here...

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Thank Merl2013
Melbourne
Reviewed 5 August 2013 via mobile

Hai Au We stayed 3 nights at this Hai Au (where I have stayed before). The staff were very helpful and friendly. The room was spacious and clean. The hotel is located about 10 minutes walk from the old quarter. We hired push bikes and motorbikes during our stay in Hoi An. The hotel rents them out (reasonable prices) or...

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Thank shiuraz
London, United Kingdom
Reviewed 4 August 2013

I loved this hotel. The all smiling staff were waiting for us when we arrived - although the hotel was pretty much booked out, they offered us more expensive rooms for our original price. The beds were sprinkled with roses (really!) and the towels were shaped into swans - the room had a kettle, cable tv and ice cold aircon....

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1Thank Abla72
Sydney, Australia
Reviewed 29 July 2013

Our family of four stayed for 3 nights at Hai Au Hotel on our first holiday to Vietnam in July. We felt totally welcomed and at home at the hotel due to the wonderful staff. Sally and Anna at reception were particularly lovely and remembered all our names. In fact, they all remembered our names. Sally in particular engaged well...

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Thank Toju L
sydney
Reviewed 29 July 2013

Myself and my partner stayed here for 9 nights..originally we planned to stay 2 nights though we had such a great time at the hotel and Hoi An we stayed a further 7 nights. The hotel is very nice and modern with a great breakfast. The staff really make this place, the most friendly staff we have experienced and all...

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Thank Steve A
Melbourne, Australia
Reviewed 25 July 2013

10-15min walk into town, I found the location really well placed. The breakfast selection is good, certainly not the best I've seen but good for the price I paid for the room. The staff are really lovely and made an effort to make our trip special.

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1Thank SarahLeah83
Auckland Region, New Zealand
Reviewed 24 July 2013

This hotel was fantastic, we stayed at Hai Au for a week. Room was clean and comfortable with a massive bed, cleaned everyday to a high standard. Breakfast buffet was awesome. Pool was clean and always had clean towels available when required. We rented both Bikes and scooters easily and both were great quality for a good price. Easy walking...

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Thank Jono B
Basel, Switzerland
Reviewed 23 July 2013

I stayed a week in this hotel, it was amazing! I was travelling alone but the staff was so friendly and helpful it felt like home! The rooms are spacious and clean, very beautiful, fruit baskets to welcome you. I love that place. I was sick the last day and at night they called a doctor who spoke french to...

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Thank Peter E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: €21 - €43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#32 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for a newer/nicer room”
 of 5 bubbles ELE573, 18 Mar 2017 | Read review
“probably better to request room on second floor to get balcony and some view.”
 of 5 bubbles cokoladke, 14 Mar 2017 | Read review
“Friendly staff”
 of 5 bubbles 792same, 28 Feb 2017 | Read review
“The rooms facing the back alley are quiet.”
 of 5 bubbles ninarise00, 6 Feb 2017 | Read review
“Book a room away from the Gym next door. No lifts here.”
 of 5 bubbles solotravellerPerth, 17 Jan 2017 | Read review
5 of 5