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Hoi An Trails Resort

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Traveller (644)
Room & Suite (342)
Dining (78)
Overview
  • Excellent54%
  • Very good34%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“floating bar”(27 reviews)
“miss van”(21 reviews)
“shuttle bus”(65 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,219)
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972 results
Traveller rating
530
322
76
31
13
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LanguageEnglish
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530
322
76
31
13
Show reviews that mention
All reviewsfloating barmiss vanshuttle busold townsitting areamain buildingrooms are hugefree shuttle servicestayed here for nightslaundry donehalf waybuffet breakfastspecial thanksground floordeluxe roomtown centrelovely pool
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1 - 5 of 972 reviews
Reviewed 4 days ago via mobile

Very nice place, and all of the staff was very helpful and friendly at all times! The frontdesk helped us with all sort of things, like getting taxis, help to get to medical service! Especially we would liketo mention Minh Vinh, Lut Chau Quynh and...More

Thank Jonas R
Response from Van B, Tổng giám đốc at Hoi An Trails ResortResponded 2 days ago

Dear Jonas R, Thank you for your stunning feedback. It was our great pleasure to be at your service and we are so happy that you enjoyed your recent stay with us. Your kind comments in regards to the staff mentioned , are much appreciated....More

Reviewed 5 days ago via mobile

Fantastic hotel, great friendly service, highly recommend, good location easy to get to beach and ancient town, easy to get to Marble Mountains, the staff here are brilliant, room cleaned every day fresh towels morning and night, food good, will definitely come againMore

Thank Charlotte D
Response from Van B, Tổng giám đốc at Hoi An Trails ResortResponded 4 days ago

Dear Charlotte D, It was a great pleasure to be at your service. We are pleased that you are enjoying our best service so far, made your experience having a wonderful one that means you will be recommending us. For sure the next few days...More

Reviewed 6 days ago

The hotel and most staff are very nice. Good selection at breakfast. However, the spa was the worst I've ever experienced in my life. My last night I decided to head to the spa for a massage and chose the Indian head therapy. It was...More

Thank chrissy208
Reviewed 1 week ago

In July I with my brotherinlaw Don spent 2 weeks at Trails Hotel and Spa,the room was clean and tidy when the cleaning crew had finished,the breakfast area was well orgainised and the food was well prepared. We arrived late at night and the reception...More

Thank Colleen M
Response from Van B, Tổng giám đốc at Hoi An Trails ResortResponded 1 week ago

Dear Colleen M, Thank you for 2 weeks stay, also your awesome thoughts for us. Tobe honest, we are in a loss for words after reading the amazing compliments on our services. We will be sure to pass on your praises to Vinh and to...More

Reviewed 1 week ago

Spent 12 nights here with the family. Absolutely beautiful resort, service, location etc. Made the mistake of only eating at the resort restaurant MOC on the last night..... should've eaten there every night its sooo good! This place will be our resort of choice when...More

Thank Oaties
Response from Van B, Tổng giám đốc at Hoi An Trails ResortResponded 1 week ago

Dear Oaties, Thank you for giving us a great rating on TripAdvisor. It's wonderful to hear that your 12 nights spent with us were amazing. We truly appreciate your compliments on our service . Also, we are even more happy that you would love have...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$46 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Top resorts Hotel in Hoi An
#18 Family Hotel in Hoi An
#23 Romantic Hotel in Hoi An
#33 On the Beach Hotel in Hoi An
#35 Luxury Hotel in Hoi An
#56 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$46 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Top resorts Hotel in Hoi An
#18 Family Hotel in Hoi An
#23 Romantic Hotel in Hoi An
#33 On the Beach Hotel in Hoi An
#35 Luxury Hotel in Hoi An
#56 Spa Hotel in Hoi An
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (644)
Room & Suite (342)
Dining (78)
Pool & Beach (76)
Amenities (27)
Family and Play Areas (5)
Questions & Answers
Ask a question
butchNottsUk
16 May 2018|
AnswerShow all 2 answers
Response from Van B | Property representative |
Dear Michael19801, Thanks so much for staying with us and also advice above to butchNottsUk. Dear butchNottsUk, We provide connecting rooms which are best adequate for your need. Your comfortable condition is most... More
0
Votes
Google Translation
aries56
4 May 2017|
AnswerShow all 3 answers
Response from Melissa N | Reviewed this property |
The beach they take you to is Cua Dai beach, about 1 mile south of An Bang. If you wanted to go to An Bang, it's a very short cab ride away!
0
Votes
Room Tips
"I like ground floor"
Read review
"No lift to 3rd floor. Preferred to have brighter room lighting, as everywhere! Hotel paid for within package..."
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"Family room is great with very practical layout but you can hear some slight road noise from early in the..."
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"Allocations seemed well positioned for views and to reveal its character."
Read review
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