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Palm Garden Beach Resort & Spa

Agoda.comUS$123*
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#61 of 142 Hotels in Hoi An
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$137*
US$123*
Great Deal
US$127*
US$127*
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Palm Garden Beach Resort & Spa
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2,011 Reviews from our TripAdvisor Community

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There are newer reviews for Palm Garden Beach Resort & Spa
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Showing 1,597: English reviews
Berwick Victoria, Australia
Reviewed 18 April 2016

we stayed for 3 nights and found not only the venue to be excellent but the staff are both fun and super attentive they just wanted to help this is a lovely resort that give service and a totally safe atmosphere cannot fault !

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Helpful?
5Thank Andrew M
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Andrew M, It was great to read that you found our hotel as an excellent venue for your holiday and the staffs were so super and attentive when they served you. Thank you for your stay and we look forward to another chance to look after you again at next time you visit us. Best Regards, Van Dung Le...

spokane
Reviewed 18 April 2016

We just spent 3 nights at this beautiful hotel on the South China Sea near Hoi An. Although it was very hot and humid we had a wonderful time. There is much to do in this area of Vietnam. The hotel's breakfast was supurb. All of the staff were very well trained and friendly. I would high recommend this property...

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Helpful?
2Thank cbw643
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear cbw643, It is great to read that you had a 3 night stay at the resort, of which you found us as a beautiful hotel and the food with the staff delivered to you had greatly met your expectation. I thank you very much for your making these comments and recommendation Palm Garden Resort to Tripadvisor readers and I...

Reviewed 16 April 2016

Had a small housecleaning problem with room provided. Do contact hotel management - very professional. We were moved immediately. This resort is ideal for families and those wanting to take a mid break touring Vietnam to recharge your batteries. The restaurants are very nice, beach and swimming pool was pristine.

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Helpful?
1Thank tristan v
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear tristan v, Thank you so much for your comments and I am happy to read that you was happy with issue action of the management which provided the most comfort to you as our valued guests. I and my team hope that we will have another chance to welcome you back to the resort in near future. Best Regards,...

Reviewed 15 April 2016 via mobile

We arrived on April 12 and stayed for the next 3 days. Every one of the staff was friendly and welcoming to the guests. Food was great and our room was always efficiently cleaned. The reception office surprised me by putting roses and a cake for my birthday at the night of April 14, very sweet and thoughtful. Id love...

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Helpful?
1Thank Diane M
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Diane M, Warm welcome and efficiently serve our guests is the top high point of service that every staff at Palm garden Beach Resort Hoi an always strive for. I thank you for your stay and I do hope that we will have another opportunity to welcoming you back to the resort. Best Regards, Van Dung Le Room Division...

London, United Kingdom
Reviewed 15 April 2016

Great resort. Service was excellent. Hoi An is still under developed so it's nice not to have crowds. Hoi An town is a little shabby but the old town is beautiful. Try and go to coincide with the Full Moon Festival

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Helpful?
1Thank James G
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear James G, I was so good to hear that you enjoyed your stay at Palm Garden Resort. Thank you for your high value comment on our facilities and service and I look forward to welcoming you back in near future. Best Regards, Van Dung Le Room Division Manager

Ottawa
Reviewed 15 April 2016 via mobile

We enjoyed our recent 5-night stay at the Palm Garden, but like everything else, it has it's ups and downs. Check in and out were quick. Grounds are beautiful and well kept. Our garden view room was very spacious and clean. The balcony was nice although we didn't make much use of it. Beach is beautiful with plenty of loungers....

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Helpful?
1Thank CTravellers
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear CTravellers, Thank you for spending a 5-night stay here at Palm Garden Beach Resort and highly appreciate your comments you wrote on Tripadvisor. It was great to read that you almost had a wonderful holiday and spent great time at the resort and in the old town while I have also paid attention to the food that you mentioned,...

Sydney, Australia
Reviewed 14 April 2016 via mobile

As a family with two adults and three children we stayed 7 days here. It was utterly fabulous. We had large interconnected rooms (with comfy beds) opening out onto lovely green grass. The rooms were kept immaculate regardless of how much sand we traipsed in with after many hours on the gorgeous beach. All the staff were friendly and helpful....

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Helpful?
2Thank Chrissy52014
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Chrissy52014, Thank you very much for choosing us and I am extremely impressed that you had a very fabulous stay spending 7 day with us at Palm Garden Beach Resort Hoi an. It was valued that you recognized and enjoyed our high level of service and facilities standard which we provided to you and our customers around the world....

Reviewed 13 April 2016 via mobile

We stayed at the Palm Garden Resort for 5 nights. The resort is about 15minutes by car from the old town Hoi An an there is a complementary shuttle service at 10:00, 13:00, 16:00 and 20:00. A one way taxi ride is around 100k/6$. The resort is well maintained, the rooms are spacious and clean-we had two interconnecting rooms for...

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Helpful?
1Thank Christian K
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear Christian K, It was great to read your comment which I found valued as we can see where we need to improve and surely we immediately action mostly in the wide range to ensure better communication when our staffs deliver service. I was happy that you enjoyed your stay by having great breakfast which you found the good starter...

London
Reviewed 13 April 2016

We travelled as a family and stayed at the beach facing villas. The hotel is beautifully decorated with lush tropical gardens. we stayed for 5 nights. Overall a fantastic stay, however the restaurant menu choice for lunch and dinner is limited, therefore you're forced to go into town. However dinner in town is the best with a huge choice of...

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Helpful?
1Thank KenyaLondon
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear KenyaLondon, It was our pleasure of having your family with us during your stay in the central of Vietnam and we were happy to read that you had 5-night stay fantastic overall. I will also look into the current menu of restaurant and we will improve on this area. Thank you for your stay and valuable feedback for better...

Bristol, United Kingdom
Reviewed 13 April 2016 via mobile

The rooms at the Palm Garden are lovely with a comfortable outside seating area. The beach is very clean and quiet and the attention from staff very efficient. Staff throughout are excellent and helpful, and the breakfast is the best we have had on our tour of Indochina. Other food to be honest a little bland but that is the...

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Helpful?
1Thank EmpBristol
VAN DUNG L, room division manager at Palm Garden Beach Resort & Spa, responded to this review

Dear EmpBristol, While I was so impressed with your review as on your stay you found our resort located on the clean and quiet beach, the lovely garden and comfortable room I was noted of the food you mentioned and do pay attention on the materials as to make this area much better. Thank you for your compliment to our...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on five hectares of landscaped tropical garden with over 400 species of palm trees and plants right along a 220-meter stretch of the famous Cua Dai, Palm Garden Beach Resort and Spa offers a touch of Hoi An's traditional architectural design combined with a taste of modern luxury and only 5 minutes by car from the UNESCO- recognized World Heritage Hoi An ancient town. The combination of nature and a unique architecture remarkable of the culture of Hoi An make a distinctive character for Palm Garden Beach Resort and Spa. Elegant accommodation comprises 216 wooden-designed rooms and beachfront bungalows. Spacious guest rooms have been constructed from and furnished with natural materials, and all feature a private balcony and modern amenities. Resort facilities encompass a deluxe spa offering best products, a fitness centre complete with sauna, state of the art meeting facilities, water sports activities, a private beach, and a 969 square-metre outdoor pool surrounded by lush gardens. Guests are sure to enjoy the resort's selection of cuisine, ranging from traditional Vietnamese to international specialties at restaurants. ... more   less 

Additional Information about Palm Garden Beach Resort & Spa

Address: Lac Long Quan Street, Cua Dai Beach, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: €103 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palm Garden Beach Resort & Spa 4.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Palm Garden Beach Resort And Spa
Palm Garden Beach Hotel Hoi An
Palm Garden Hotel
Palm Garden Hoi An
Hotel Style:
#8 Business Hotel in Hoi An
#12 Top resorts Hotel in Hoi An
#12 Romantic Hotel in Hoi An
#15 Family Hotel in Hoi An
#19 On the Beach Hotel in Hoi An
#27 Luxury Hotel in Hoi An
#39 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Palm Garden Beach Resort & Spa staff and other travellers.
78 questions
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Questions? Get answers from Palm Garden Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The sea-view rooms/bungalows are lot more private than the pool/garden ones, so would recommend those.”
YerManThere, 27 Apr 2017 | Read review
“Go for as big a room as you can afford - sea view.”
552wendyd, 19 Apr 2017 | Read review
“Beachfront Bungalows are worth the extra money for size and lcoation.”
Ollie30367, 16 Apr 2017 | Read review
“Interconnecting rooms great option for familes”
HelenS36, 16 Apr 2017 | Read review
“Both parts of site we stayed in were great - quiet and we'll maintained.”
iangroyw2017, 16 Apr 2017 | Read review
5 of 5
Agoda.com
US$123* /night
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Booking.comUS$127
Hotels.comUS$127
Hotel WebsiteUS$137
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Prices are for 1 room, 2 adults
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