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Hotel Hai Yen

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1 room 2 adults 0 children
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Hotel Hai Yen
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111 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Dunedin, New Zealand
Reviewed 28 August 2016

First impression - a big hotel with a welcoming feel. Friendly staff. Plenty of parking outside. Room was spacious. Bathroom was adequate. The free breakfast was buffet style and eggs cooked the way you wanted. Plenty of choices to cater for everyone. Bikes were available at a cost - not free like other places. The hotel is in the throes...

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2Thank Jenny B
Tel Aviv
Reviewed 23 August 2016 via mobile

Located not far from the historical center (about 1 km), this is a very nice hotel with clean and spacious rooms, friendly and helpful staff, great breakfast and a cool pool at the back!! We loved it and would really recommend staying there!!

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2Thank yaelo480
Reviewed 9 August 2016 via mobile

We booked the hotel because of the swimming pool:) Staff was welcoming and helpful. Room with bathroom and bathtub was clean and quite big (for Vietnam). Hotel has laundry service. Brekfast included (very nice - eggs, bread, pancakes, fruits,..).

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2Thank Lada K
Reviewed 8 August 2016 via mobile

The first word that I think about this hotel is: dirty. When we entered in the room it was dirt everywhere, hair on the floor, ants on the table, and spots and stains on every sheet (pillows included). We stayed 2 nights, and after the maked-up of the room, the second night it was less dirt. Moreover, there is no...

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Thank Riccardo T
Reviewed 30 July 2016 via mobile

Honesty not a bad word to say. Everything was made comfortable from the second we arrived including the complimentary breakfast and the lovely helpful receptionist Hong. The pool was an added bonus and staff were happy to make us aware of the ongoing happy hour. Would go back in a heartbeat. Oh and the breakfast is amazing ❤️

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1Thank Travellerkworld
Reviewed 24 July 2016 via mobile

Having only booked this hotel the day before our arrival we didn't really know what to expect. But when we got there we where greeted by a lovely reception team! We where shown to our room which was on the second floor, a great big room with two double beds. The room was clean and had good AC, all you...

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2Thank Dervlamc
Calgary, Canada
Reviewed 7 July 2016

Stayed here as part of a tour group. On arrival we were told they were doing some maintenance which at first we had no issue with. Lots of dust all over the hotel and we were woken at around 7am with what sounded like someone was using a power drill on the other side of our rooms wall. The construction...

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Thank Lee M
Reviewed 23 May 2016

When i first pulled up I thought what a good place we had chosen to stay! I arrived early with no prior warning but they were more than happy to check me in and let me go to my room. The food was beautiful and the pool was lovely (I swam pretty much every day). The rooms were beyond what...

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2Thank Rachel E
Reviewed 13 April 2016 via mobile

Hotel was adequate. The staff were very friendly and helpful but the linen smelled like it had been washed and then left to simmer for a few days. The ac was old and inefficient but it looked as though they were replacing these while I was there. The worst was that we couldn't seem to turn off our lights without...

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2Thank Hayden V
Reviewed 31 March 2016

Reception staff would not open the fridge for us past 9pm for a drink and the hotel did nothing about a stranger with a mental disorder staying on the floor of the hotel. People feared for their safety and the hotel did nothing.

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Thank Josh N

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Featuring a free-form outdoor pool and free private parking, Hai Yen Hotel offers budget accommodations with free Wi-Fi and flat-screen TVs. It is centrally located in Hoi An Ancient Town. Hotel Hai Yen is 2.4 km from well-known Cua Dai Beach. Large air conditioned rooms at Hai Yen are equipped with a private balcony and seating areas. They are equipped with a safe, electric teakettle and satellite TV. Private bathrooms have a bathtub, toiletries and a hairdryer. The staff is available at the front desk 24 hours a day and can help with travel arrangements. Guests can purchase gifts at the souvenir shop. Hai Yen Hotel provides shuttle service and currency exchange. Local dishes, snacks and beverages are offered at Hai Yen’s restaurant. Son Phong is a great choice for travelers interested in shopping, food and beaches. We speak your language! ... more   less 

Additional Information about Hotel Hai Yen

Address: 22 A Cua Dai St, Hoi An 51000, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: €15 - €32 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hai Yen 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hai Yen Hotel
Hotel Style:
#62 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hai Yen staff and other travellers.
3 questions
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Hervey Bay, Australia

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Questions? Get answers from Hotel Hai Yen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi better on left side of the building when facing from the road. Spent little time in our room so unconcerned that views are limited.”
 of 5 bubbles bethp842, 16 Sep 2016 | Read review
“Choose a room on the second floor facing back (to the pool area)”
 of 5 bubbles chrispJ3198MU, 5 Mar 2016 | Read review
“Rooms away from the pool are quieter”
 of 5 bubbles 311bonnied, 9 Aug 2015 | Read review
“Ask for a first floor room over looking the pool”
 of 5 bubbles brucel620, 15 Jul 2015 | Read review
“Happy to recommend this one.”
 of 5 bubbles Kevin007_13, 30 May 2015 | Read review
5 of 5