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24/12/2017 25/12/2017
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    Mercure Hoi An

    321 Cua Dai Street | Cam Chau, Hoi An 563834, Vietnam
    011 84 510 3923 777
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    24/12/2017 25/12/2017
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    Traveller (341)
    Room & Suite (77)
    Pool & Beach (63)
    • Excellent46%
    • Very good30%
    • Average16%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Facilities for Disabled Guests
    Banquet Room
    Laundry Service
    Shuttle Bus Service
    4.0 Star Hotel
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    Special Offer: UP TO 30% - EARLY BOOKING
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (366)
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    21 - 25 of 275 reviews

    Reviewed 23 September 2017 via mobile

    Booking was easy as I went through Booking.com via TripAdvisor. The check in was quick and what you would expect. But, after that everything else went down hill from there. The room is quite dated and the furniture is well overdue for a refresh. The...More

    Thank Simeon T
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 1 October 2017

    Dear Simeon T, Thank you for sharing detailed comments on tripadvisor. Please accept my humble apologies regarding for shower, one of part which prevent reversing water was failed. After the incident, we have inspected for all the rooms to avoid similar problems in future. As...More

    Reviewed 19 September 2017

    I chose Mercure Hoi An for its central location: somewhere mid-way between Cua Dai beach and the Hoi An Old Town, as well as its enticing outdoor swimming pool. The check-in process was smooth with a welcome drink served and the reception staff going through...More

    Thank Andy22L
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 22 September 2017

    Dear Andy22L, Thank you for staying with Mercure Hoi An and spending a time to sharing your feedback on Trip Advisor. I am very glad to read your comments as you enjoyed your stay with us. Yes, we still have room to improve our service...More

    Reviewed 16 September 2017 via mobile

    what a nice experience..., everything was fantastic,room,staff,facilities, swimmingpool ... i could go on and on, stayed in garden villa suite at the pool, especially thanks to ms.thrang and mr.vu for great service during our stay!, what a well organized cozy hotel. Cant wait to go...More

    1  Thank PERCLAUS
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 18 September 2017

    Dear PERCLAUS, I would like to thank you for taking a time to write a feedback on tripadvisor. It is very grand to know you enjoyed your stay with us and I will make sure pass your message to Trang and Vu as well as...More

    Reviewed 12 September 2017 via mobile

    My wife booked it for 2 of us after a river cruise on the Mekong river , the toilets very smelly , food poorly cooked , lacking taste , lacking ingredients and , reception staff have poor English and poorly advise you , shower base...More

    3  Thank Ragheb S
    Reviewed 26 August 2017 via mobile

    It was quite Awesome being there.Fantastic staff..all so friendly and helpful whilst also very professional. Amazing location with huge picture windows . You can see the clouds rolling in. Room was large and comfortable, spa was fantastic too and food also very good. Play equipment...More

    2  Thank Abhishek P
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 27 August 2017

    Dear Adhishek P, It is very glad to read your kind review that your family enjoyed your stay with Mercure Hoi An. Yes, our hotel building is one of the tallest in the city and have great view of Hoi An. We hope you will...More

    The Hoi An Orchid Garden Villas
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    Hoi An Ancient House Resort & Spa
    762 reviews
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    Hoi An Holiday Villa
    738 reviews
    #3 of 163 hotels in Hoi An
    0.1 km
    Hoi An Garden Palace
    334 reviews
    #39 of 163 hotels in Hoi An
    0.2 km
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Pool
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Outdoor pool
    • Spa
    • Price range
    • US$55 - US$86 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Luxury Hotel in Hoi An
    • #76 Spa Hotel in Hoi An
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Ctrip TA, HostelWorld, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Cancelon, Travelocity, Cheap Tickets, HotelQuickly and TripOnline SA so you can book your Mercure Hoi An reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Quang Nam Province >
    • Hoi An
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    Traveller (341)
    Room & Suite (77)
    Pool & Beach (63)
    Dining (51)
    Hotel & Grounds (212)
    Bathroom (26)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Hoi An Holiday Villa
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    .10 km away
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    The Hoi An Orchid Garden Villas
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    .15 km away
    Hoi An Garden Palace
    334 reviews
    .18 km away
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    Ask a question
    Questions & Answers
    Danielle G
    23 September 2016|
    AnswerShow all 4 answers
    Response from MercureHA | Property representative |
    local shops are around hotel within walking distance but most of them close about 8 - 9pm. The distance to the beach is about 2km.
    16 August 2016|
    AnswerShow all 4 answers
    Response from MercureHA | Property representative |
    yes, we have !!
    Linda I
    9 December 2015|
    Response from MercureHA | Property representative |
    Hi Linda, Thank you for your question. Please be informed that train tickets vary depending on the time of your booking and also the type of your seats on the train. All train booking websites are in Vietnamese only, not... More
    Room Tips
    "Pool side suites are very good"
    Read review
    "Ground floor suite was lovely with easy access to pool, and lobby"
    Read review
    "Pool Side Suite is very nice"
    Read review
    "best views around pool area if you dont mind some noise"
    Read review
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