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I would like to compliment the staff as they are wonderful but management are disgraceful as is the resort. We came over for a relaxing time and to celebrate my birthday believing this resort was 4 star and ideal to relax and enjoy Hoi An...More
Response from HoiAnRiversideResort, Sales Department at Hoi An Riverside Resort & SpaResponded 16 October 2017
First and foremost, we would like to thank you for your choosing our resort on your trip and your feedback. We also thank you for appreciating the location, the enjoy, the friendliness of our staff.
On behalf of Management board, we would like...More
We stayed for 6 nights at the Riverside Resort & Spa and loved it!! It is perfectly located and has that magical feel and charm that is rare.
We first thought it was a bit too far from the old town, but this turned...More
1 Thank nonametraveller2017
Response from HoiAnRiversideResort, Sales Department at Hoi An Riverside Resort & SpaResponded 12 October 2017
Dear Our Guest,
We very much appreciate your comments regarding your stay at Hoi An Riverside Resort and Spa. It is always a pleasure to receive positive feedback.
We are really glad that you enjoyed your stay with us and that you liked the hotel...More
While the location of this place is as the photos show and that is beautiful, I too cannot understand how it is rated four star.
I will start with the positives as they became more obvious as we accepted the fact that it was not...More
The staff went out of their way to make our stay as comfortable as possible.
But this resort is a "forgotten project " which is on a minimum budget or run on next to nothing.
Our the first room was not suitable so we moved...More
First time in Vietnam and first hotel. Absolutely loved it. Lovely riverside room with a view of the river and paddy fields. Friendly helpful staff, regular free shuttles several times daily to Hoi An town (5-10 mins away) and local beach (5-10 mins away) with...More
1 Thank Michael B
Response from HoiAnRiversideResort, Sales Department at Hoi An Riverside Resort & SpaResponded 13 October 2017
Dear Mr/Ms Michael B,
Thank you very much for staying with us here at Hoi An Riverside Resort & Spa, for your amazing review and wonderful recommendation of our property.
We do hope that you continue to share these with family & friends that will...More