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Grand Excelsior Sharjah

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Grand Excelsior Sharjah
Grand Excelsior Sharjah
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370 Reviews from our TripAdvisor Community

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Showing 274: English reviews
New Delhi, India
Reviewed 8 July 2016 via mobile

There are luxury hotels and there are places where you feel at home. This hotel is a rare combination of both. The rooms are spacious and clean most rooms have a separate seating area as well. But the most inviting element is the hospitality. The staff is very well groomed and they make it a point that you are well...

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Helpful?
1Thank Rohit A
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Rohit A, It was certainly a pleasant to have you as our valuable guest. Thank you for sharing your comments. By sharing your feedback to us, we will better improve the service of the hotel. We are proud to welcome satisfied clientele with our rooms, cleanliness and services provided by our staff. We appreciate you taking the time to...

Sharjah, United Arab Emirates
Reviewed 5 July 2016

The Hotel is located in the heart of sharjah in a very convenient location. The atmosphere is very friendly, The guy at the reception Mr Ruwinda was very cheerful and co-operative ,had a great smile on his face,made our stay memorable.The staff are very helpful and co-operative . As we had Half board The dinner and breakfast served in the...

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Helpful?
2Thank Pascoalsoares
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Pascoalsoares, Thank you for posting your review on Trip Advisor. We are indeed happy to know that you had a pleasant stay with the services you received from our Front Office staff as well as the food in Al Dana restaurant was good. On your next visit, please try our new outlets Bite Corner located in the 3rd floor...

Dubai, United Arab Emirates
Reviewed 26 June 2016

Decent hotel. It gets pricey sometimes but if breakfast included then it would be better. Rooms are quiet and spacious. Old and it brings that smell. Advantage is many restaurants nearby, Super market neaby and e-max attached. Free parking available.

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Helpful?
1Thank Jamesmanav
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Jamesmanav, Thank you for posting your review on Trip Advisor. We are glad to read your comments that the rooms are quiet and spacious. We apologize for the inconvenience you experienced regarding issue of the smell of the room. On your next visit, we recommend you to try our outlets at reasonable prices. Zaika, our Indian speciality restaurant located...

Muscat, Oman
Reviewed 15 June 2016 via mobile

I have been there all furniture are classics and old, cleaning not that much But good to stay for short business Specially for single people or group of freind Out side some shope are close by and below you will find Emax as well................

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Helpful?
1Thank Abdulsamad11
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Abdulsamad11, Thank you for sharing with us your feedback during your recent stay at Grand Excelsior Hotel Sharjah! We apologize if we fell short from your expectations. By sharing your feedback with us you are helping us to improve the quality and service we provide to our guest. We hope that in your next visit, it will be more...

Al Ain, United Arab Emirates
Reviewed 8 June 2016

Good location, unfortunately service very poor.Bathtub was blocked. We requested the maintenance be done when we were out (4 – 9.30pm) to minimize further disturbance. We were not expecting a simple maintenance work would lead to gross incompetence. We returned to hotel at 10 pm. about to shower, discovered bathtub was not fixed and reported to reception desk. Approx 12...

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Helpful?
Thank marie b
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear marie b, Thank you for taking the time to post your review in Trip Advisor. Please accept our sincerest apology for the experience you had with the poor service you received during your stay when you requested to fix the bath tub. It is our goal to consistently provide superior service and accommodations and your comments are very important...

Riyadh, Saudi Arabia
Reviewed 27 May 2016 via mobile

First of all you have to know that this hotel was previously the Holiday Inn, so, some Sat nav apps won't show you it's name. So, this is a heads up. By saying that you'll sense that the hotel is a little bit old-fashioned, decor isn't that much & doesn't reflect it's five stars. But that does say anything about...

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Helpful?
Thank Abulfoz
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Abulfoz, Thank your for choosing our Grand Excelsior Hotel Sharjah for your recent stay in Sharjah. We really appreciate that you took the time to post your feedback in Trip Advisor and were delighted to hear that you loved your stay in our hotel and really appreciated the services proposed by our staff. Refresher trainings are ongoing for staff...

Taipei
Reviewed 24 May 2016

I stayed in the hotel in early February this year. And thanks to the lady and the gentleman at the reception who helped me find my camera which I had left at the counter. The inside of the hotel appears to be a bit old. But the people in the hotel are polite and helpful.

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Helpful?
Thank Netphile
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Netphile, Thank you for sharing your comments with us during your stay in February at Grand Excelsior Hotel Sharjah. We are glad to know that our colleagues in the Reception were able to help you find your camera. We are currently doing soft refurbishments in the hotel to improve the appearance and facilities to cater to guest's needs. We...

London, United Kingdom
Reviewed 24 May 2016

On check-in staff very polite and helpful.Mr Ruwinda most friendly and helpfull. Room very clean and comfortable.All staff very friendly and polite, would definitely stay again Great service, great prices. Highly recommended.

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Helpful?
Thank AbdinasirSola
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear AbdinasirSola, Thank you for sharing your great experience with us in Trip Advisor. We are delighted to know that the check-in was smooth and appreciated the attitude of Mr. Ruwinda in the Front Office in addition, to the rooms are clean and comfortable. Again, thank you for the trust. We hope to welcome you back soon at Grand Excelsior...

Doha, Qatar
Reviewed 22 May 2016

3rd visit to the hotel and it really didn't disappointed me again Really like a 5 star hotel at a reasonable price The hotel location is premium near all shopping hubs in Sharjah. And if Sharjah is not enough u r a tunnel away from Dubai The hotel staff is very helpful Clean rooms View is on the lake so...

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Helpful?
Thank Asanka l
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear Asanka I, We are indeed delighted to have you as our regular guest. Thank you sharing your nice comments about your recent stay. Grand Excelsior Hotel Sharjah is located in the heart of the city with Sharjah International Airport at 25 minutes and Dubai International Airport at 20 minutes from the hotel. Shopping malls, convention centre and tourist destinations...

London, United Kingdom
Reviewed 21 May 2016

Good location, nice staff, comfortable rooms and sensibly proced but there are drawbacks. The hotel starts some floors up and there are two elevators serving ground floor through the lobby level and on up to the roof on about the 15th floor. This is completely inadequate and you often wait two or three minutes for an elevator with space going...

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Helpful?
Thank David P
Tarek S, Manager at Grand Excelsior Sharjah, responded to this review

Dear David P, Thank you for sharing your comments and experience with us. We are glad to read your feedback that you like the hotel location and rooms. On the other hand, we greatly appreciate you taking express some of your concerns regarding the need to have additional elevators. We also apologize for the inconvenience you have experienced when you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Grand Excelsior Sharjah enjoys one of the most central locations in Sharjah, ideally located just 10 minutes from Sharjah International Airport, 15 minutes from Dubai International Airport and 25 minutes from Dubai International Convention / Exhibition Centre on Sheikh Zayed Road , subject to traffic. The Five star hotel is ideal for both business and leisure guests featuring 180 spacious rooms including one and two bedroom suites, all rooms are equipped with high-speed internet access and living area. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. A complimentary shuttle bus is available on a daily basis to the beach. Our all day dining restaurant Al Dana is open daily for breakfast, lunch and dinner. WIFI is available in the lobby lounge which is open round the clock for meals and refreshments. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 220 people. Executive and suite room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Sharjah include the Blue Souq, City centre Mall, Sharjah Business District and The American University of Sharjah. ... more   less 

Additional Information about Grand Excelsior Sharjah

Address: King Faisal St, Sharjah 61191, United Arab Emirates
Region: United Arab Emirates > Emirate of Sharjah > Sharjah
Price Range: €52 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Excelsior Sharjah 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Holiday Inn Sharjah Hotel Sharjah
Sharjah Holiday Inn
Hotel Style:
#4 Business Hotel in Sharjah
#5 Luxury Hotel in Sharjah
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Sharjah staff and other travellers.
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Questions? Get answers from Grand Excelsior Sharjah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“View facing Al Majnaz waterfront is nice.”
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5 of 5