DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Jamal Abdul Nasser Street Plot 393, Al Majaz 2, Sharjah United Arab Emirates
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A note from DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Updated 27/04/22
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Water park
Kids stay free
Children's television networks
Electric vehicle charging station
Valet parking
Paid public parking nearby
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Kids pool
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Steam room
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Arabic, Afrikaans and 5 more
Location
Full view
82Good for walkers
Grade: 82 out of 100
133Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Jamal Abdul Nasser Street Plot 393, Al Majaz 2, Sharjah United Arab Emirates
Name/address in local language
Getting there
Car HireSee all Sharjah car hire
61Reviews3Q+A5Room tips
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Perfect for us. We stayed twice foe a total of about 15 days. We had a corner apartment on the 6th floor which had a full kitchen and was perfect for us as we are still taking Covid seriously. Great view in 2 directions. City view to the left and Ocean / lake view to the right / ahead. All needed stores and Carrefour in short walking distance which is important especially in the heat at this time of year. The staff were super friendly and feel bad for not being able to mention all by name but Abigail and Omar i would like to give a special mention. Thanks to all and looking forward to visiting again in the future.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 2 days ago
Dear Valued Guest, Thank you for sharing your overwhelming comments in TripAdvisor on your most recent stay at the Doubletree by Hilton Sharjah. We are humbled to know that you had an amazing experience and that you were pleased with the overall hotel offerings. Your remarkable hospitality experience shared is truly inspiring, the entire team must be very thrilled knowing they were able to make your stay extra memorable. We are your residence in Sharjah and we cannot wait for your next visit here at the Doubletree by Hilton Sharjah. Kind regards, Vikram Jamwal General Manager
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What a wonderful professional f&b team , specially Riya and Nanit , warm welcoming , thank you so much hitlon for such nice night Food and drinks and service are wonderful and delicious, thank you again for everything
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 2 days ago
Dear Ahmad, Thank you for rating us as excellent and sharing your generous feedback on TripAdvisor on your recent visit at our restaurant, here at the Doubletree by Hilton Sharjah Waterfront Hotel & Residences. Your thoughtful comments in terms of service and experience is truly rewarding and surely our F&B Team will be motivated knowing their selfless efforts has been recognized once again. It was an honor taking care of you and we cannot wait to welcoming you once again very soon. Kind regards, Vikram Jamwal General Manager
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I have stayed in almost all hotels in Sharjah but so far, this is the only hotel that really raised the bar high for all hotels in Sharjah because their superb and appaluadable service! When you entered the lobby, it gives you the feeling of being in a luxury hotel due to the glamorous interiors and ambiance. And the best part is when you check in at the front desk! Their front desk staff are all top-notch! They were all very charming, friendly, and you will really enjoy engaging because of their very customize and personalized check in style especially Abegail, Omar, Riya, Subham, Trisha and Ayman. I’m very much impressed with their exceptional, and splendid and first class and bona fide service! The housekeeping staff Jojo was amazing and really superb! I was also very much impressed to all their staff at the breakfast buffet especially Gesyl. I forgot the other names but you can really see their eminent, fantastic and admirable service! They were all very enthusiastic, helpful, attentive, and you will e captivated to see the beautiful smiles on their faces. This is something worthy, sublime and brilliant which I have never expected from Double Tree by Hilton or even to any hotels in Sharjah! Apart from their luxury style of service, they are also very generous as they have upgraded my room, gave me an early check in and late check out, and plus, they have a complimentary shuttle bus going to Al Khan Beach. I am really very much dazzled and amazed because everything in this hotel is just so perfect and flawless and quintessential from its unrivalled, unparalleled and beyond compare service to their spotless, and modern facilities. What a very impressive, impeccable, intuitive and mind blowing service! Just literally amazing!…
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 5 days ago
Dear Aquino, Thank you for sharing your overwhelming comments in TripAdvisor on your most recent stay at the Doubletree by Hilton Sharjah Waterfront Hotel & Residences. We are humbled to know that you had an amazing experience and that you were pleased with the overall hotel offerings. Your remarkable hospitality experience shared is truly inspiring. Our Team must be very thrilled knowing they were able to make your stay memorable one. It was our pleasure to have you as a guest. We look forward to welcoming you back soon. Kind regards, Vikram Jamwal General Manager
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The hotel was nice and the view was awesome. The stuff was very kind. We have our flight canceled and the following flight was late. We spoke to the manager Omar. He was very kind and understanding and helped us to get free late check out even though it was weekend and late check out wasn’t as easy as week days. We were relieved.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 1 week ago
Dear Valued Guest, Thank you for rating us excellent and sharing your wonderful experience at the Doubletree by Hilton Sharjah. We are happy to know that you had a wonderful experience while staying with us and was most impressed by the service received specially from Omar. He will be very motivated knowing her selfless efforts has been recognized. It was an honor taking care of you and hope to see you once again for another delightful moments here at the Doubletree by Hilton Sharjah. Kind regards, Vikram Jamwal General Manager
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I’ve stayed on this place several times. Location and the hotel is really nice but front Office staff need to improve. I have several problems including booking and there are instances where i have to escalate.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, Thank you very much for taking the time to post your review following your recent stay here at the Doubletree by Hilton Sharjah, and for bringing these concerns to our attention. Allow me to apologize for the shortfalls you have encountered while staying with us. We feel terribly sorry that our hotel was not up to your expectation, but we assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. We would love to have you back so we may better demonstrate the complete quality stay you have come to expect and deserve from us. Kind regards, Vikram Jamwal General Manager
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+1
We recently had a 4 nite stay at the Hilton Double Tree, Al Majaz waterfront. Having previously stayed at the Hilton Corniche in Sept 2019 ( no longer a Hilton hotel now) and on reading all the pleasant reviews on Trip advisor, we booked this place. I have to however say, it was a bit of a let down to our holiday. We are Hilton members and have stayed at various Hilton hotels in New York, Dubai, Niagara falls Canada, Istanbul, Thailand etc and expected the same at Sharjah. But it was not to be. We entered a small, cramped but colourful lobby, lots of things cramped into a small space. Check in was done in some time and we went to our room on the 3rd floor which in reality is floor 9 since the floors above the lobby are dedicated to car parks, meeting rooms, the restaurant, gym, swimming pool etc. Though we saw just a few lifts for the entire hotel ( 3 or 4), there wasn’t much waiting time for them. Coming to the gym, it wasn’t that well equipped as compared to other hotel gyms. We didn’t use the pool since when we as a family thought of going there it was the time slot dedicated to women only. So cannot comment. Now about our room. It was huge, had a comfy bed and a sofa cum bed and magnificent views of the waterfront. The window was ceiling to floor and the color scheme was nice. Bathroom had everything reqd and came with a bathtub and a shower outside the tub. The room walls however are flimsy and there was a connecting door at the end of the room, between our room and the other So it did bring in a lot of noise to disturb us time and again. We opted for half board which included breakfast and dinner at ‘Majdolin’. Breakfast was nothing to rave about, small portions of various items were put out, bread and croissants were cold and there was a very tiny kid’s bfast. Infact we had to look for someone so as to order a fried egg/ omelet since there was no live station. That said, bfast was far better than dinner. Dinner comprised of a set meal printed on card paper- it included One of 4 or so salads, One type of soup everyday ( same lentil soup daily- more of a gravy) One of a few mains which can hardly be called mains ( it included a tiny burger and chips as one of the items, some flatbread topped with meat and chopped into bits as another, some bread with cheese as the third ,there also was chicken and some other bland fish which I am too angry to recall) and One of 3 choices in desserts (a 2 inch round cheesecake or rice pudding or a brownie). All portions except the salad were very were small. The waitress asked us to scan the code to see what the dish would look like. We did that, some items showed rice, but when the dish arrived, chips were served instead of rice.( easier to serve chips I guess… imagine adults having chips as part of main course everyday) On questioning, they came up with an explanation that we get a proper dish only if ordered A la Carte and not as part of 1/2 board. Such an illogical explanation!!! The next day however, they served us a small bowl of steamed white rice on being reminded. Why ask us to scan the barcode if that was the case?? Well, we thought the menu would change the next day….but no, each day the fare stayed same with hardly any choice and the same bland lentil soup. It got to be a dull and drab affair and we came to hate dinner. The salads too were not great…either too tart or the main ingredient after which it was named was the least in the bowl. Their beetroot salad looked different everyday…We spoke to the manager who expressed helplessness saying it was the chef who decided the menu and they couldnn’t do much. Well really??? On day 4 we were handed a different menu. Happy to see a change, we got ready to order but just as we began, the menus were quickly taken from our hands saying we were given the full board menu by mistake; they did apologize but what they did was unprofessional!! The staff however, were attentive enough and tried to do their best. I must mention Nenette, Barbara and the receptionist in red who greeted warmly as soon as the lift door opened (did not manage to learn her name). The other young girls too displayed the same eagerness to assist, but the restaurant had just a few diners at a time and yet it seemed they couldn’t cope. Wonder what would happen if the place was full. Since we had a late flight, we asked for a late check out and had to pay half days rate for a 6 hr extension for just the room and nothing else, no bed would be made, no room cleaning, no toiletries, no change of towels. We didn’t have much choice. On requesting, they did provide us with water, a few tea bags and milk. The hotel is tiny and was not full when we were there, yet the staff found it difficult to cope. We had a query and had to stand for close to 25 mins in Q since there was just 1 person at the reception. I must mention one of the front office persons, I do not recall his name but he probably is Kenyan (not too sure) he was polite and always ready to assist. He was the one who got our bags in and always wished us warmly when we met. He is an asset to the hotel. The hotel is just in front of City Centre mall and there are many shops loaded with stuff for budget shoppers. Some of the stuff is pretty good. All in all, it was not a perfect stay especially considering the wonderful stay at Holiday Inn Dubai just prior to Hilton. Don’t think we will visit again.…
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Date of stay: May 2022
Rooms
Location
Service
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, Thank you for taking the time and effort to share your constructive feedback on Trip Advisor website following your recent stay at the Doubletree by Hilton Sharjah Waterfront Hotel & Residences. We have gone through your comments carefully. First and foremost, we are glad to read your positive remarks on our room size, bed facilities, views from the rooms and the bathrooms amenities. However, we deeply apologize that you did not enjoy the quality of the food & beverage offerings and the services that you have come to expect from us. We are aiming for a fully satisfying experience for a holiday or a business trip for all of our guests and we regret that we missed the wholesome chance to fulfill it. Please rest assured that your comments are shared with the respective department heads to avoid recurrence. We hope you will return to our Hotel and we can regain your trust in our service and facilities. Kind regards, Vikram Jamwal General Manager
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Very comfortable hotel with great services and in a strategic location. The staff are really helpful and got good value for money. It was my second stay and would recommend it to anyone looking for a trouble free in Sharjah.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, Thank you for being our loyal guest! It was a pleasure to have you as our guest again, and we are happy to hear that we are able to again meet your expectation on your recent stay with us. Your recommendation of our hotel is genuinely appreciated, and we hope you will keep us as your first choice whenever you are travelling to Sharjah. We are looking forward to welcome you back for another memorable stay. Kind regards, Vikram Jamwal General Manager
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Absolutely pleasant . Great staff , good hygiene and superb service ! Love the cookies thanks Omar ! The food was excellent as well, free Arabic coffee ! Greta brilliant excellent stellar superb amazing
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 2 weeks ago
Dear Valued Guest, Our warm gratitude for choosing to stay with us and for sharing your kind feedback in TripAdvisor. We are delighted to read that you had an amazing experience with us and glad to know that you love the warm cookies given to you upon your arrival. It is very satisfying to know that we could make your experience memorable. We hope to welcome you again as our guest for another memorable stay. Kind regards, Vikram Jamwal General Manager
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Who will not appreciate this hotel? Value for money ✔ ,excellent service ✔, wonderful waterfront view✔, wellness amenities✔, nearby the Majaz park, Sharjah City Center Mall, lots of restaurant choices around 💯... we had a great time, such a relaxing experience. I would like to also thank Aminah, Florent and Barbara for helping us achieve a memorable experience. Till next time.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 4 weeks ago
Dear our Valued Guest, Thank you for taking the time to share your delightful moments at our hotel recently. It is with great pleasure to receive fruitful feedback, as such inspires us to continue striving excellent consistency on our offerings. On the other note, we are happy to know that you had a wonderful overall staying experience and was most impressed by the service received specially from Aminah, Florent and Barbara. They will be very motivated knowing their selfless efforts has been recognized. It was an honor taking care of you and hope to see you once again for another delightful moments here at the Doubletree by Hilton Sharjah. Kind regards, Vikram Jamwal General Manager
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This hotel easily surpasses many 5-star hotels due to its luxurious and high quality facilities. Friendly and quick check-in, large and comfortable rooms (super soundproof), great gym and indoor pool, and amazing views. Nice restaurant terrace which was perfect for drying hair in the morning.
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Date of stay: April 2022Trip type: Travelled
2 Helpful votes
Helpful
Response from General Manager, General Manager at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Responded 23 May 2022
Dear Valued Guest, Thank you for rating us as excellent and sharing your generous feedback on TripAdvisor on your recent stay at the Doubletree by Hilton Sharjah. We are glad to know that you had a wonderful experience at our hotel and that you liked your room and all our offerings. It was an honor taking care of you and we all look forward to having you with us again very soon. Kind regards, Vikram Jamwal General Manager
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PRICE RANGE
US$73 - US$94 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of SharjahSharjah
NUMBER OF ROOMS
264
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Sharjah Waterfront Hotel & Residences
Which popular attractions are close to DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Nearby attractions include Al Majaz Waterfront (0.4 km), Sharjah City Centre (0.2 km), and Gifts Markets - in sharjah (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Conveniently located restaurants include Shakespeare and Co. Al Majaz Waterfront, El Manza Restaurant, and Zahr El Laymoun.
Are there opportunities to exercise at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Sharjah Waterfront Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
The staff speaks multiple languages, including English, French, German, Hindi, Arabic, Indonesian, and Filipino.
Are there any historical sites close to DoubleTree by Hilton Sharjah Waterfront Hotel & Residences?
Many travellers enjoy visiting Queen Elizabeth 2 (13.2 km) and Al Seef (11.1 km).