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Hilton Al Ain

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Hilton Al Ain
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1,297 Reviews from our TripAdvisor Community

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Showing 1,185: English reviews
Reviewed 28 September 2016 via mobile

Hotel is very good. Staff we're very friendly and polite specially Nizam. Uddin life guard. New Gym is very good. Family pool is very nice. I really enjoy at Hilton . Overall experience amazing. I will come back again.

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Helpful?
Thank Badran M
Ireland
Reviewed 28 September 2016

We stayed here for two night before travelling onto Oman. It is only about thirty minutes from the border which was very handy. The staff were friendly and the food for breakfast and dinner was nice. The hotel isn't anything very special but there is certainly nothing wrong with it. The main pool was extremely busy so we stayed mainly...

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Thank niamh008
Tehran, Iran
Reviewed 25 September 2016

Because of its really warm and friendly staff I never noticed that I have stayed 4 weeks! (Thanks to Mr. Khedr, Jaleel, Boaz, Filippa and all other staff) Bed in the room was great. Air conditioning is a little noisy but never bothered me. Nice pool and gym so never get bored. Wifi 📶 connection was good too.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hamze89
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear hamze89, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Hilton Al Ain. I am so delighted to read your wonderful review and it feels great to learn that you had an enjoyable stay with us, and to know that our team member gave...

Qatar
Reviewed 25 September 2016

Staff were helpful specially Mr.Harsha and Mr.Jay , restaurants were clean with good service , there was no any disturbance while staying in Hilton , staff members were Active and Available all the time for any help.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Abdul R
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Abdul R, Thanks you for sharing your recent stay experience with Trip Advisor the world of the traveler! It gives us a great pleasure to read your lovely review. We are delighted to learn how much you enjoyed your stay at our hotel and to know that our team member gave you such a good impression and had a...

Jersey, United Kingdom
Reviewed 25 September 2016

We went on a staff night away with work and had a great time. It was very close to the Oman border which was really handy. The breakfast was amazing! Only criticism is that we had to get out of the main pool around 7pm. Also there was a pool bar but drinks seemed to have to be served from...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AmyPudding
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear AmyPudding, Thank you very much for taking the time to share your wonderful thoughts with the Tripadvisor World of Travelers! We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. We are sorry to read your comment regarding the closing timing of our family pool. Rest assured...

Abu Dhabi, United Arab Emirates
Reviewed 24 September 2016

Amazing stay overall. Friendly staff. Clean rooms and nice view from balcony. Nice yard with nice swimming pool, nice coffee shops with a big screen. was nice watching real madrid game. amazing overall.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mohannad A
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Mohannad A, It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your holiday at our hotel. I have shared your feedback with the entire team at the hotel and they appreciate the same. We look forward to welcoming you back in Hilton Al Ain for another memorable experience...

Reviewed 24 September 2016

I took a gym membership to Hiltons gym and can honestly say that it has great facilities that are to the latest trend, everything someone needs, if its cardio, olympic weights, etc. The pool is very nice especially for families as they have a slide. They also have an "olympic" style pool which is for 16 years and older. They...

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Helpful?
Thank Emma F
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Emma F, Thank you very much for choosing to be a member of Hiltonia Recreation and for taking the time to complete a Trip Advisor review. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. We are sorry to read your comment regarding the cleanliness in...

Dubai, United Arab Emirates
Reviewed 24 September 2016

Great customer service comparing to what you can find in the UAE however price of hotel was ridiculously expensive for Al Ain. I can stay in a 4 star hotel in Dubai for much cheaper. Overall good experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Toots1048
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Toots1048, Thank you very much for your loyalty with our hotel and for taking the time to complete a Trip Advisor review. I am sorry to read your comment concerning the hotel rate. I would like to inform you that our rate offered at the hotel is the normal price for an international 4 stars hotel in U.A.E. and...

Dubai, United Arab Emirates
Reviewed 23 September 2016

Value for price# Good breakfast and decent room. Overall experience is good. They have good and helpful staff. The only thing i did not like is the electric lighting in the room and no power sockets availability near the bed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Architmr S
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Architmr S, Thank you for sharing your recent experience at the hotel and some practical advices with the TripAdvisor community. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. Rest assured that your comments and suggestions have been brought to the attention of the concerned department...

United Arab Emirates
Reviewed 23 September 2016 via mobile

Hilton AlAin is the first in the town, built long time ago has many facilities like pools, bars and Night clubs, service is not bad and some of the team members are kind and helpful, hotel in need for renovation or a proper maintenance just because it is very old. This hotel is monster as a size and facilities.

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Helpful?
Thank Kalidoutsu M
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Khaled_Elblbisi, It gives us a great pleasure to read your wonderful review. We are delighted to learn that you enjoyed your stay experience at our hotel. I have shared your feedback with the entire team at the hotel and they appreciate the same. I was sorry to read your comment about the hotel overall condition. However, I am glad...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at International buffet restaurant - Flavours or sample tradition Arabic fare in Makani Café. Try a variety of Tex-Mex cuisine at Paco's Bar and souvor the taste of excellent fajitas or quesadillas while watching sport games on TV. Listen to live music 5 days a week or enjoy the pleasant evening temperatures in an open-air terrace. Persons under the age of 21 are not allowed to enry to Paco's Bar after 6pm.Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. ... more   less 

Additional Information about Hilton Al Ain

Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: €66 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi
Hotel Style:
#2 Family Hotel in Al Ain
#3 Luxury Hotel in Al Ain
#3 Business Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Al Ain staff and other travellers.
2 questions
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Houston, Texas
7 months ago
Moscow, Russia
over a year ago

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Questions? Get answers from Hilton Al Ain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“ask for mountain view rooms for quieter night.”
 of 5 bubbles Andy3212014, 16 Feb 2017 | Read review
“Higher floors have less noise of the bar.”
 of 5 bubbles jadel245, 22 Jan 2017 | Read review
“Choose a room that does not face the main street... there could be occational loud beeping car horns in the middle of the night.”
 of 5 bubbles 4evrtravelin, 15 Jan 2017 | Read review
5 of 5