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Mercure Grand Jebel Hafeet Al Ain

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Traveller (829)
Room & Suite (113)
Pool & Beach (57)
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Overview
  • Excellent34%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“mini golf”(82 reviews)
“jebel hafeet”(141 reviews)
“water slides”(49 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Grand Jebel Hafeet Al Ain
Special Offer: Sizzling summer sale
Offers from Mercure Grand Jebel Hafeet Al Ain
Special Offer: Sizzling summer sale
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Nearby Hotels
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,201)
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1,020 results
Traveller rating
349
376
177
73
45
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LanguageEnglish
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349
376
177
73
45
Show reviews that mention
All reviewsmini golfjebel hafeetwater slidesamazing locationmountain topswimming pooltable tennissmall balconysquash courtthe hotel offersbuffet dinnergreat weekendabu dhabispecial thankstimothyibrahimperched
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1 - 5 of 1,020 reviews
Reviewed 2 days ago via mobile

The drive up and the views from are rooms was amazing. We stayed over weekend and we really enjoyed The staff are so friendly and provided excellent service. They arranged complimentary cake - lovely touch! Thanks. I look forward to visit againMore

Thank Sandraa02
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 2 days ago

Dear Guest, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take great...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

We went to this hotel as part of a Groupon deal during Ramadan. I have three small children and am always told that as a family of five I have to book two rooms. The Mercure got our business by being most accommodating and allowing...More

Thank Zoé
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 2 weeks ago

Dear Guest, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take great...More

Reviewed 1 week ago via mobile

It is awesome please and beautiful place, personal are friendly and pleasant and service is very high quality. We were surprised with view of the place Special thanks for Rashaid Alkhaym🙂 he showed high professionalism and careMore

Thank Vladyslav M
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 6 days ago

Dear Guest, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take great...More

Reviewed 1 week ago

The views were amazing from this hotel. Family of 4 stayed in early June. Room was clean, we had a balcony but it was tiny. Crazy golf is pretty cool, but a lot of the flooring needed replacing. We found the service to be particularly...More

Thank Piorski
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 1 week ago

Dear Guest, Thank you for staying with us and for taking the time to fill in our guest comments and suggestions form prior to your departure from the hotel. The feedback of our guests is very important in assisting us to spot areas where we...More

Reviewed 1 week ago

A very good experience, very clean, very good relation quality-price, and very professional and kind staff, for example, Mr. Mahmoud , from reception desk. The rooms with everythign that you need and noiseless. VictorMore

Thank 167vic
Response from Rima R, General Manager at Mercure Grand Jebel Hafeet Al AinResponded 1 week ago

Dear Guest, Greetings from the Mercure Grand Jebel Hafeet. Thank you for your wonderful review of the Mercure Grand, and I am delighted to note that you had a great time at the resort. With a mission to provide superior guest service, we take great...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$37 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Al Ain
#9 Luxury Hotel in Al Ain
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$37 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Al Ain
#9 Luxury Hotel in Al Ain
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (829)
Room & Suite (113)
Pool & Beach (57)
Dining (28)
Family and Play Areas (13)
Questions & Answers
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dolsicaworld296
8 August 2017|
AnswerShow all 4 answers
Response from Eisa A | Reviewed this property |
Try to sign up with AccorHotels and book through their website, you might get better price. Regards.
0
Votes
mihirshah161281
29 July 2017|
AnswerShow all 5 answers
Response from Sujirat Y | Reviewed this property |
No, the hotel doesn't provide shuttle service. But it's easy to get the taxi to go up and down to the hotel. It's cost about 70 Dhr from Al Ain bus station. When you would like to go down. Just inform to Bell man they will... More
2
Votes
Kiran K
9 July 2017|
AnswerShow all 9 answers
Response from Rima R | Property representative |
The hotel is on a mountain top , and hence limited food delivery options. However, there are fantastic dining options on site with great value and variety
0
Votes
Room Tips
"rooms are small but its enough for 2 with 2 kids"
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"Great views from all rooms"
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"Both sides have unique views"
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"Get the swimming pool view room for a good view."
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