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4.0
#10 of 23 resorts in Side
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Everyone needs a place to lay their weary head. For travellers visiting Side, Tui Magic Life Jacaranda is an excellent choice for rest and rejuvenation.
Tui Magic Life Jacaranda is a trendy resort offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The resort features room service and a concierge. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Side. For guests with a vehicle, free parking is available.
If you’re looking for things to do, you can check out Temple of Apollo, Greek Amphitheater, or Side Antik Kenti, which are popular ancient ruins amongst tourists.
Tui Magic Life Jacaranda is sure to make your visit to Side one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Modern
Languages Spoken
Russian, German, Turkish
Location
Merkez Sok. No. 92/1, Side, Manavgat 07600 Türkiye
Name/address in local language
Tui Magic Life Jacaranda
1,540 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Tui Magic Life Jacaranda is celebrated by guests for its extensive amenities, such as the variety of pools and bars along with beach activities, despite some concerns over room provisions and the indoor pool's temperature. The hotel's cleanliness receives accolades, with its areas maintained meticulously. While the staff's friendly and attentive nature is frequently praised, there are occasional reports of service inconsistencies.
Rooms are described as spacious and typically well-equipped, yet there are mentions of maintenance issues. The hotel's vibrant atmosphere and daily activities are popular, though noise levels and cultural respect during prayer times have been called into question. Opinions on the hotel's value for money vary, with some guests finding it reasonable and others questioning the dining quality and extra costs.
Atmosphere
Lively
Rooms
Spacious
Value
Affordable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Comprehensive
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The main restaurant times for dinner are only 2hours 30 mins long , it means it’s rammed full of people , kids running, around massive queues for ice cream and the freshly cooked meat section, the service times need to be longer if you have more than 750 rooms with numerous people in them also if you left it later to go down around 9pm to miss the rush they were clearing up even though it was on until 9:30pm. Breakfast runs 7am to 11am so the experience of breakfast is much less stressful. Food isn’t as good as some places I have been in the main restaurant. The Turkish restaurant was ok but my son and friends booked the Italian and they said the food wasn’t good the steak was rubbery. Sun loungers well you have to be up around 6am to get one of those so you need a holiday when you get back after doing that every morning , there should be enough loungers for everyone. Can’t fault the cleaning staff the place is spotless and the garden / pool maintenance is great too. It’s a shame the Dublin bar was never open when we went. I think there should have been entertainment on at the same time so you didn’t get everyone in the same place, 9:30 at the amphitheatre then 10:30 at the wunderbar so it made it packed there as everyone at the amphitheatre would descend I’ve been to hotels were they had entertainment in a couple of places at the same time so you could choose. The adult bar would have been better if some staff didn’t let kids in it and it had toilets near it. The TUI rep Hadi was really helpful Nice holiday but putting it against other hotels I have been to especially in Turkey I would put it at a 4star not 5
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Date of stay: June 2022Trip type: Travelled with family
Room Tip:Dinner is always busy they need to make service time longer at least 6:30 to 10pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 9 Aug 2022
Dear Guest, First thank your very much for taking your time to write us a rewiev, we are sorry that we couldn't meet your expactations. we have already forwarded your feedback to our Management. Best Regards, TUI MAGIC LIFE Jacaranda Family
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Fantastic !!! Great food, great entertainment, beautiful hotel & grounds Brilliant animators especially Hakan, Marcelo & Hisham...made our holiday!!! Staff at all bars ,restaurants were brilliant & worked so hard to please. The gardens,pool areas & outside spaces were spotless , as was the whole hotel
Safety is their main concern & made sure we used hand gel & gave us new masks before entering any inside restaurant etc Our room was stunning & cleaned thoroughly every day & had Fresh towels & bedding Only stayed for a week but wish it was longer. Cant wait to return ASAP
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 6 Oct 2020
Dear Guest, Its such a great pleasure to read your lovely comment, we are thanking a lot that your shared your beautiful experiences with other travelers, We are hoping to welcome you again. Kind Regards, Your TUI MAGIC LIFE Jacaranda Family.
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One word to describe our experience at Magic Life Jacaranda " AMAZING" never been Turkey before, after a delayed flight due to a storm, reception staff was very helpful and friendly with two young children that were shattered, ready made rolls and soup was to hand.
Room was spotless clean bedding daily, hoovered and mopped our pjs where even folded nicely, fresh towels also daily and bottles of water.
Food Lots of selection for breakfast, lunch and diner, food was delicious my daughter is very fussy she loved the cheese toasties, hot choclate and fresh melon for breakfast, lunch time she loved the breaded chicken stuffed with cheese, chips and burgers, dinner she discided to try the different cuisine, she loved italian pizza and pasta dishes (theses where available very time)
Pool was immaculate, pool bar staff was a pleasure once i had been up a few times to order drinks they knew what i wanted they was so kind, the magic patotoe man was funny they are all happy and polite to be honest.
Entertainment was every day and night was incredible.
One member of staff called "Recep Yogurtcuoglu" was remarkable we enjoyed speaking to him daily such a professional, carming, young friend if we needed anything he was always happy to help, our kids adored him. My oldest loved football even some of the staff even took time to play a bit of football with her.
Wasn't ready to leave. Will definitely be returning to this amazing hotel. Perfect place for everyone to enjoy all hobbies, beach time and la carte food.
Only down point in October the pool was extremely cold and our view could of been a little bit better as we facing a road.
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Date of stay: October 2022
Value
Location
Service
Room Tip:walking around the complex i would choose a pool view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 9 Nov 2022
Dear Guest, Thank you very much for taking your time to write us a detalied rewiev about your stay in Jcaranda, we are glad to see that your enjoyed your stay here with us. We are looking forward to welcome you again. Best Regards, TUI MAGIC LIFE Jacaranda Family
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We have been to many Tui Cub Magic Life venues and can say without doubt, that we have never been disappointed. However Jacaranda stands out as the best. Thank you to the guest services for granting our email request for a room on the second floor near the main facilities. Our room was superb overlooking the panorama of the grounds and pools,which there are many. A mini fridge had soft drinks, and water was topped up daily. A plus were the number of sockets. Due to the extent of the club there is a lot of walking to and fro to all the various activities.Everywhere was spotless. Well done to the cleaning staff. When out and about observe where the toilets are as they are not always apparent. The dining facilities are abundant being in and out al fresco, very busy at times but the waiting staff always willing to help with a smile. The menu is varied and good,also there are international nights when the menu reflects a country's dishes. For a special treat you can book la carte resturants there are 4. The wine is served by the glass but there is a wine list for a better choice. Entertainment is varied and good at the ampitheater and afterwards to the outside Wunder bar with live bands,djs, and laser shows, all entertaining.There are plenty of daytime activities to keep you from being bored, the activities pool is the centre for most events but there is tennis, archery, table tennis, and a good size gym.The venue is so large you need a day to find where everything is to enjoy. For those of you who appreciate how well grounds are kept, you will really enjoy the effort put in by the staff. Well done staff.We would like to thank the assistant manager( ? ) for the long chat we had about Magic Life and the beginning of its concept, also for the tomato juice!! for breakfast. A big thank you to the 3 ladies from the entertainment team who sat with us in the evenings at the Wunderbar and made our evenings so enjoyable. Summing up, we would without exception recommend Tui Magic Life for the concept and great value. We would not holiday anywhere else, Chris & Jenny Whiting
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Date of stay: June 2022
Location
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 8 Aug 2022
Dear Guest, Your support means the world to us! Thank you for taking your time to write us a rewiev on Tripadvisor, we are glad to read that you had an amazing holiday here with us!We Hope to welcome you again in the future. Best Regards, TUI MAGIC LIFE Jacaranda Family
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I always like to write an honest and accurate review of where we stay, and what the location, food etc is like. So let’s start with the positives..
The guys on reception at check in were fantastic, gave us a beautiful room for our special holiday and made us feel very welcome.
Hotel is beautiful, fantastic pools, great facilities and as always in Turkey the service from the hard working staff is amazing, the guys all work so hard to make sure everything is spotless and your stay is the best it can be. I have to give a big shout to Burugh, who is one of the guys on skates the serves the drinks, such a lovely hard working young man who always made sure we had a drink to hand, the guys behind the bar, the staff in the restaurants, the cleaning staff you are all amazing. Bar the very odd person that let the service down, 90% of the hotel staff really are fantastic and made our holiday and the reason we came back to to Turkey.
I don’t really have any negatives but just a few things to bear in mind when choosing the jacaranda
The food is ok but not 5*, very very repetitive and mass processed, Luke warm and after 4 days we ate out, we are not fussy eaters! You will struggle to get into the other restaurants and there is a charge for some of them All inclusive drinks are not great and watered down. The hotel is hugely catered for German and Russian and be warned they don’t understand manners or Waiting their turn! Especially the Russians, unbelievably rude and arrogant!! Entertainment in the evening as 2/10 at best and really let’s the hotel down, in the day there is plenty on offer but again repetitive
But overall it’s an 8/10, the staff and hotel make the holiday and its perfect for any families, Great pools, Great beach and not far from the old town
Thank you jacaranda we’ve had a fantastic time with you, please improve the entertainment and food 😊
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 8 Aug 2022
Dear Guest, Your support means the world to us! Thank you for taking your time to write us a rewiev on Tripadvisor, we are glad to read that you had an amazing holiday here with us, for sure we will work on the improvments to making your next stay better.!We Hope to welcome you again in the future. Best Regards, TUI MAGIC LIFE Jacaranda Family
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We have just returned from a great holiday at the Jacaranda,
First impression were great, as soon as we arrived we was welcomed and then given a golf buggy ride to our room.
We had a swim up room which access to the pool which could be securely locked in case our youngest wanted to make a quick dash for it. The room itself was spacious and cleaned on a daily basis with the cleaners putting some nice touches with presentation to the towels each day.
Spent most mornings around the toddler pool and never once struggled to get beds and we wasn't up at the crack of dawn either.
The first evening we went for food it was a bit crazy as we turned up at peak times however we noticed there was a handy little sign saying when peak times were and we just eat around them on other evenings. Struggled with the app for booking the themed restaurants. Went to see the gentleman in gest services who couldn't have been more helpful and we eat at the downtown restaurant and Fish and Grill another night.
Marcello and the entertainment team put on great shows each night and and there was plenty of activities and games to do during the day around the pool. (The Cappadocia evening was brilliant)
Our eldest (8) enjoyed the kids club with Alleez. Tina and Gulsun were absolutely brilliant with our youngest who had just turned (3) a few days before we travelled and had never been left in a environment like that after a little protest on the first day by the end of the week she couldn't wait to run in .
Only regret is not booking longer and only stopping a week. already looking at booking for next year.
Thanks from
Rob, Sara, Ellie & Sophie..
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelled with wife and 16 yr old. For 2 weeks. Hotel spotless. Staff can’t do enough. Entertainment staff work so hard. Pool towels available daily, loads to eat but main restaurant a bit repetitive but feeding 2500 people so understandable, Best restaurant is the jacaranda adult one, Gurkan service is second to none and a credit to the hotel. Food was excellent. Lots of snack bars and food available constantly, even on the beach. Coffee bar great idea, sun beds…. 640am daily trip to secure one but if you go to the beach you can normally get a couple round the pool about 3pm. Loads beds on the beach. Water sports great. Normally have to spend lots of money on ‘extras’ but not at this hotel. Shopping, turn right out the hotel and 10 min walk lots and lots of shops. Swimming pools and slides always quiet ish so don’t worry about overcrowding. Only reason for 4 star is subbed fiasco at 640am and main test isn’t food but repetitive .
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 8 Aug 2022
Dear Guest, Your support means the world to us! Thank you for taking your time to write us a rewiev on Tripadvisor, we are glad to read that you had an amazing holiday here with us, We will work hard and we will do our best to makek your next stay greater.!We Hope to welcome you again in the future. Best Regards, TUI MAGIC LIFE Jacaranda Family
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My husband, our one year old baby and I stayed at this hotel from May 24, 2022 until May 31. When we first moved in, we were pretty happy with our room. It was a big double room with sea view and large balcony located in a main building. It was clean and comfortable. The next day we came to reception informing our family was about to arrive in the afternoon and has 2 rooms booked and we would like to stay close to each other. They informed us the rest of the family has their rooms in bungalows and that we can move there too if we pay an extra 60 euros. I asked if rooms were of the same size and they confirmed. So we paid and packed our baggages to move. What a bad surprise when we discovered a half sized, darker room, with a leaking shower and missing baby bed and blankets. We waited for family to arrive and went all together to reception. I explained the situation and asked to move back to the room we were given at arrival as it was much bigger et comfy with our baby. My family also asked for this kind of rooms. The manager accepted and said we would move the next morning with an upgrade for us as we paid an extra. The next day, the room that was given to us was exactly the same we had, not so far from the other family members, what a relief as we liked it and knew the whole family would enjoy the rest of the stay. However, no upgrade as promised so I asked if I could have the extra money I paid for bungalow back but Aylin, the staff member laughed at my face like « no way ». She told me that the first time we moved in it was already an upgrade that was given to us (not sure still as I paid an extra at booking for sea view double room) and that I should consider now that I paid part of this upgrade, which makes no sens! Whether you give it or you make me pay for it!!! And I would never ask to move to bungalow if I knew that I was paying for a much smaller room. Then Aylin got super mad with us and told us she is cancelling everything and that we would stay the whole week in bungalow. She wasn’t wearing her badge, I didn’t knew if she was a manager at this time and even thought I was super offended by the way she was talking to us I decided to calm things down so the rest of the family wouldn’t suffer from it and renounce my money. Later, I learned this woman was just a front desk assistant. I didn’t claim anything as I felt like staff members felt comfortable with offending the guests and that it would only take my energy and nerves off. It’s a pity as the hotel itself is very nice, garden is beautiful and other staff members were super nice and attentive. But this woman downgraded our experience with her disrespectful mocking behavior.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 9 Aug 2022
Dear Guest, We are sorry for the inconvenience that you you experienced during your stay, however we would like to clarify that we can not put to room as much as close if the booked categories are different a bungalow standard room and main building standard room can not be together or close, the double rooms in Bungalow or in Main building are same type room just bungalow rooms a bit bigger terrace if you want to move next to your friend you need an upgrade which is extra charge. Best Regards, TUI MAGIC LIFE Jacaranda Family
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This hotel was recommended to me by a friend and it did not disappoint. The hotel is very very clean and well kept, the food was varied and delicious. We managed to book the specialty restaurants with no trouble (bookings open 7-8 pm). All the restaurants we tried were to a really high standard and we liked them all, the Japanese was our favourite. The main buffet, although busy, was very good and we could always find a table with no trouble. There is also a snack bar, a beach bar and yet another buffet restaurant. With regards to entertainment and activities there was so much going on, all to a very high standard. The staff worked very hard putting on different events every day and they didn’t disappoint. There are so many things to mention but the pool party, bohemian party and beach party were highlights. There was also a mini festival and neon party which my husband and son loved (I had a early night those nights so missed out). The shows in the amphitheater were also very good and they had a live reggae band one night which we really liked. There are sports and activities all day every day and the water sports are very good. The spa was lovely too and we’ll worth a visit. As far as reserving a sun bed goes, this isn’t really the hotels fault but the guests who get up early to reserve, forcing other people to do the same. This is common in all the hotels I’ve stayed at so don’t blame the hotel. Staff were friendly and attentive and it was immaculate. I particularly liked the drinks waiter on rollerblades by the pool, lovely touch. Overall, a very very enjoyable holiday and something for everyone (my children are 21 and 9 and there was something for us all) I would definitely return and I have already recommended to others!! Well done Jacranda
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 8 Aug 2022
Dear Guest, Your support means the world to us! Thank you for taking your time to write us a rewiev on Tripadvisor, we are glad to read that you had an amazing holiday here with us!We Hope to welcome you again in the future. Best Regards, TUI MAGIC LIFE Jacaranda Family
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We just spent 7 days in this hotel for our honeymoon and it was nothing but wonderful. All staff were friendly, helpul and all spoke english, russian and german. Everyone was smiling and greeting us all the time and we felt truly welcomed. Especially nice were Dogan the photographer who also made wonderful photos of us and the bar staff who made just the best coctails. Coctail menu was huge and all of them were super delicious, our favorite was pina colada! Food was amazing, soooo delicious and a huge variety every day, you can really see how much they were trying to be original and change things up. Breakfast was the same every day but lunch and dinner constantly changed, we even got served sushi and mexican food. Only good things to say about food and drinks and overall everything. The hotel was extremely clean, i could see staff constantly cleaning something, they really make an effort to make this place well kept and looked after. With covid there were only like 400 ppl and there were never any ques or crowds anywhere. Pool beds always available. Weather was also great, may is a good time for this type of holiday. Wonderful hotel, wonderful experience and i highly recommend it to everyone!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service TUI MAGIC LIFE Jacaranda, Müşteri Hizmetleri / Ön Büro at Tui Magic Life Jacaranda
Responded 3 Jun 2021
Dear Guest, Thank you very much for the lovely review it made us to read that you enjoyed your well-deserved holiday here with us. For sure we will share your compliment with our staff. We are looking forward to welcome you again. Sunny Greeting from Jacaranda TUI MAGIC LIFE Jacaranda Family
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