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Crystal Palace Luxury Resort & Spa

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#20 of 245 Hotels in Side
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Crystal Palace Luxury Resort & Spa
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815 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Bournemouth, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 days ago NEW via mobile

We stayed here for a week in September. The hotel is beautiful. The staff very friendly and very happy to help. We loved the food some of the best food we have had in a all inclusive hotel. Definitely would recommend the hotel to anyone.

Helpful?
1 Thank Tariq A
1 review
Reviewed 1 week ago via mobile

I stayed at this hotel with my kids who are 7 years old and hubby. We loved this hotel. Food was excellent and there was activities for them to attend at the kids club. You could see that the staff worked hard to make guest feel welcome. My twins girls loved the children night entertainment and the swimming pools area... More 

Helpful?
Thank juicy121
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear juicy121, Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities, the food in our restaurants, the bars and that especially our Ultimate Inclusive concept, which allows our guest to enjoy numerous privileges absolutely... More 

Sofia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Fantastic place. Delicious food. Professional staff. A lot to do around. I attended a Co-working Camp in that hotel with great participants – entrepreneurs and freelancers from all over the world.A bunch of fantastic people get work done in the winter sun! Every detail is well thought of. Excellent co-working space. Every place around is excellent for work or relax!

Helpful?
Thank Rayna T
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mrs. Rayna T., Thank you for taking your time to review our hotel on TripAdvisor.  Your opinion is very important to us; they help us to recognize the areas and services, that need to be improved in order to offer our guests an unforgettable stay.  Thank you again for your comment. We hope to welcome you back at our... More 

1 review
Reviewed 3 weeks ago via mobile

Family traveling with two children Arrival and check in, we checked in late evening this was dealt with by staff smoothly and efficiently we were able to collect food & drinks from the restaurant to eat in our room this was most helpful with the children being so tired. The rooms, we had a side sea view room it was... More 

Helpful?
Thank casataylor77
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear casataylor77, As Crystal Palace Luxury Resorts & Spa Hotel, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable complaints, criticisms and suggestions will make a positive contribution in our work. We are so glad that the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Stayed at this hotel from the 29th October for 1 week. Got back home last night. Absolutely loved everything about this hotel although it does seem to cater more for German and Dutch. But saying that I am a fussy eater but did manage to eat something every day without much trouble. The only downfall I found with the food... More 

Helpful?
1 Thank Jill S
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Mrs. Jill S, First of all thank you very much choosing to Crystal Palace Luxury Resort Spa.We are happy to hear, that you had a good time at our hotel. All of our staff works hard to make your vacations unforgettable . Once again, thank you for your positive feedback. We are looking forward to welcome you back at... More 

Manchester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

Have recently returned home from holiday at the Crystal Palace we had a great time excellent evening entertainment good food always something on the menu we liked. The grounds and hotel was very clean our room over look a side street so not much of a view but at least the room was cooler because we only got the late... More 

Helpful?
Thank enid o
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear enid o., Thank you for being our guest and for taking the time to share your kind review following your stay. We were happy to find out that the hotel exceed your expectations with its various facilities, the food in our restaurants, the bars and that especially our Ultimate Inclusive concept, which allows our guest to enjoy numerous privileges... More 

1 review
Reviewed 4 weeks ago via mobile

The staff we were very rude and did not serve me they ignored me when I was asking for a drink and we're very rude. The reception staff were also rude and swore ate me. The spa staff and manager physically hit my cousin which is a girl and only 10 years of age please I recommend you not to... More 

Helpful?
Thank Ch J
CrystalHotelsTR, Manager at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Guest, thank you for staying at Crystal Palace Luxury Resort & Spa. It has been a pleasure having you as guests at our hotel. Guest satisfaction is our highest priority. We strive continously to serve our guests the best way we can, to offer them a pleasant and unforgettable stay at our hotel. At the time of your visit,... More 

Derby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 October 2016 via mobile

We stayed the last 2 weeks of September The hotel as many good points but is let down by the lack of staffing at some of the bars therefore table service not so good.The restaurant very repetitive at lunchtime and dinner (same dish but different name) The good restaurant service for table/drinks V.good House keeping V.good .Reception staff helpful .Breakfast... More 

Helpful?
Thank doinnuffin
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear doinnuffin, Thank you for staying with us at Crystal Palace Luxury Resort Spa. We appreciate your review on Trip advisor Crystal Palace Luxury Resort Spa value all of our guest’s feedbacks and that helps us to improve our service quality.Your feedback was addressed to Food and Beverage manager and we are working very hard to take immediate precautions to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 October 2016

spent 7 nights with my family at this all inclusive hotel. There are 2 swimming pools: indoor (27-28C) and an outside swimming pool (it's very cold) but still tolerable during the day. The hotel offers great facilities: 2 saunas, steam room, salt room, ice room. (All for free) and small fitness center. They also offer Turkish Hamam and massage (spa... More 

Helpful?
1 Thank Stephen M
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear Stephen M., We would like to thank you very much for your valuable review and for choosing our hotel. This is an honor for us to see that you are happy about your stay at our hotel. We would like to state that, your criticism of the spa area will be shared with the spa management. Once again thank... More 

westyorkshire
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

After visiting crystal sunset in may 2016 and having a great holiday we decided to try crystal palace luxury in October . When we were shown to our room the porter stood didn't leave until he got a tip . The room was very nice but housekeeping was hit and miss for the first few days ( having to go... More 

Helpful?
1 Thank ferrybridgecrew
CrystalHotelsTR, Genel Müdür at Crystal Palace Luxury Resort & Spa, responded to this review

Dear ferrybridgecrew, First of all thank you very much choosing to Crystal hotels again. Our primary purpose is to offer always a good holiday. relevant to the your room request during your stay you could convey to guest relations department. they could help you more quickly. Our a la carte restaurant is open every day . as of 9:00 a.m.... More 

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Beklentisi yüksek olan konuklarımızı Çolaklı'daki CRYSTAL SARAY'ımıza bekliyoruz. Akdeniz'in CRYSTAL sularına yaslanmış bu SARAY her noktasında lüksü yaşatır. Mavi bayraklı, ince kumlu plajı, değişik boylarda havuzları ile her yaştan çiftlere ve çocuklara cennet keyfi sunar. ... more   less 

Additional Information about Crystal Palace Luxury Resort & Spa

Address: Colakli, Side, Manavgat, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Price Range: €56 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Palace Luxury Resort & Spa 5*
Number of rooms: 509
Reservation Options:
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Also Known As:
Crystal Palace Luxury Hotel Side
Crystal Palace Luxury Resort And Spa
Hotel Style:
#6 Top resorts Hotel in Side
#16 Spa Hotel in Side
#16 Romantic Hotel in Side
#16 On the Beach Hotel in Side
#17 Family Hotel in Side
#19 Luxury Hotel in Side
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Palace Luxury Resort & Spa staff and other travellers.
104 questions
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Glasgow, United Kingdom

See all questions (104)

Questions? Get answers from Crystal Palace Luxury Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view rooms are the best”
 of 5 bubbles stephenm306, 22 Oct 2016 | Read review
“There are 3 buildings. Ask for a quiet room if you want to sleep tight!”
 of 5 bubbles syxxdubb, 6 Oct 2016 | Read review
“Try pool view room but they are expensive”
 of 5 bubbles user1956, 15 Sep 2016 | Read review
“Sea view Rooms top floor is the best”
 of 5 bubbles toneme007, 14 Sep 2016 | Read review
“3rd ,4th,5th floor sea view”
 of 5 bubbles TimiCa, 13 Sep 2016 | Read review
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