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I booked on line for 5 persons of my family. I arrived at time of check in, the reception told that he has no any booking on my name. when i showed him the code confirmation on line he tried to contact his boss, he said that his mobile is off and we have to wait untill his boss answer. after hours of wait the boss also rejected our booking and we spent a long night looking for another hotel. the more painfull thing that the hotel has taken the money, i complained and untill now i am waiting my bank to refund my money back. this was a very bad memories for me. this is a garbige and dirty and unconfortable hotel, even i found a better hotel with too much less price .
A great 3 stars hotel especially if you are with family and wanna have fun and enjoy a relaxing stay. The staff is very friendly and helpful all smiley, the rooms are not luxurious but still clean and very practical for the essential things, sleeping, showering and all ... The animators are very resourceful and will do whatever they can to put you in the mood to have tons of fun, from water games to archery tournaments, the kids will also love the toboggan and the kids club. The food is great as well, you just feel like welcomed everywhere you go in the hotel. I would recommend it for families singles and couples. A very enjoyable stay.
Grabbed some cheap flights so took a chance on this hotel. Kids loved it. Genuine friendly staff made my kids holiday one to remember . No hassle grabbing a taxi to town n sufferred none of the usual harrassment u get as a white female in arab countries. Felt so safe even took my daughter into town whilst dad went back to the hotel in taxi. Mega friendly island all round and u feel like u have gone back in time..to how tunisia was before tourists arrived. Hate to see it change. Hotel food was always tasty n kids didnt complain which was a first..they would always offer to throw some nuggets in the fryer for kids but tbh my children enjoyed trying out the buffet and became more independant. Normally i watch my kids like a hawk but in this hotel it felt safe watching them go off to the kids club to paint and staff always guarding them well despite language barrier. Excellent hotel.
Stayed here for 7 nights... welcomed with a drink and lots of smiles.. food was lovely..clean rooms.. staff were brilliant .. weather fantastic.. tunisia is a beautiful place.. i would go back here tomorrow.. thankyou to everyone at this hotel.. made some lovely friends.. claire - uk
Another 2 days left of our holiday the room is great, the hotel is great the food is great, the staff are great but the night time entertainment is the poorest we've come across. Day time is great, club for kids loads of the staff entertaining in and out of the pool. Very friendly people but again I'm sorry night time entertainment is utter rubbish! Private beach is great, security great sea turquoise blue... would come back if they sort out the entertainment for us British. Sort the entertainment out and it'd get a good from me.