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Yasmine Hammamet, Hammamet 8052 Tunisia
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Traveller (4023)
Pool & Beach (696)
Room & Suite (399)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 29/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Averroes
Updated 29/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 114 hotels in Hammamet
Location
Cleanliness
Service
Value
Travellers' Choice
The Iberostar Averroes hotel is located on a large and wide sand beach and just a short walk from the centre of Yasmine-Hammamet. The complex features elegant Mediterranean architecture with touches of the local region and offers its guests a total of 266 rooms. Of note among its facilities and services are its outdoor pool with Jacuzzi and its spa with a wet area, massages, and treatments. If you're a sports lover, this is your best option as the hotel features an outdoor sports area, tennis court, water sports in summer, fitness room, and a golf course nearby.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Vending machine
Poolside bar
Darts
Entertainment staff
Evening entertainment
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Hammam
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Arabic
3924Reviews496Q+A100Room tips

Reviews
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Chris B wrote a review Yesterday
Telford, United Kingdom17 contributions13 helpful votes
Currently at hotel for one week. Beautiful hotel . Most of staff helpful. Too much queueing in dining room for lunch and dinner. After first 2 days no cold milk available for tea. Waiter very off hand when I asked for some. They don't seem to want to cater for British people and are totally geared up for the Germans here. As a solo traveller I won't even consider returning. No information about what's happening in rooms or anywhere else about the hotel. Given wrong info about tui rep at reception with regards to welcome meeting. Not a great experience I'm afraid.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rod G wrote a review Sep 2022
3 contributions3 helpful votes
Firstly, our experience was sold to us by On the beach using stock photos of when the hotel was new. The hotel is now twenty odd years old and basically in need of refurbishment. On the beach also quoted for a junior suite which looked better than the standard room we ended up with but have not answered our many complaints to date, as we still got charged for the junior suite price. The reception staff were not too helpful with our dilemma and told us to take it up with the On the Beach rep who obviously didn't exist. Enough about on the beach I wouldn't want to travel with them again even if I was stuck on a desert island, back to the hotel as stated the hotel is as bit dated and the stock photos are not a good representation of what to expect from the rooms or communal areas. Bathrooms need replacing and furniture is past it's best. the carpets in the corridors are threadbare and the windows and doors are definitely in need of replacing. Not what we expected from a top brand such as Iberostar, you can see that there has been little investment in the property although the cleaning staff work tirelessly to keep standards as high as possible. As for the rest of the staff we couldn't fault their dedication. The waiting staff were on the whole very attentive and orchestrated by excellent mangers who were friendly and very helpful. The chefs were very accommodating and if you asked for something which was not in the buffet, they would try to cook it for you straight away chicken and chips, burgers, whatever you wanted was never too much trouble. We couldn't praise them enough. We found the Bar staff very efficient although the pool bar was a bit strange, it only really catered for people in the pool if you were just sunbathing you had to wait on the steps to be served. So, the pool bar should be reconfigured to cater for all guests rather than just the few people sitting on seats at the swim up bar. The beach had no bar so if you wanted a drink, it was a bit of a trek going to the pool bar, there was a waiter service, but it was a bit of a lottery maybe once a day. The entertainment staff are great and try to involve everyone Tom, Nadir, Simon and Sarah were all great and very friendly, thank you for making us welcome. The entertainment was OK but repetitive if you stay two weeks. The entertainment didn't start until late either (kids disco 21.00 for 20 minutes then adult entertainment from around 21.45 for an hour) if you had your meal early you were invariably too bored or too tired to wait around for it. This could be great hotel with some investment in the building. Staff are on the whole brilliant which is what I think most reviews focus on. My advice to Iberostar would be to invest in the hotel and the staff as they are what seem to keep people returning, this will not last forever unless you address the issues. The building was once very good as can be seen in the stock photos and past reviews so would not take too much effort to bring it up to date. You have some excellent staff who would improve any hotel with their customer service skills, keep them happy and your business will be in good hands, they are your biggest asset.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Don't travel with on the beach, you're on your own once you leave the airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Averroes
Responded 2 days ago
Dear guest, Thank you for sharing your assessment regarding your holiday at our 4-star hotel, Iberostar Averroes. Firstly, we are sorry to hear that we were unable to meet your expectations regarding our beautifully designed hotel because we continually update our facilities through periodic modernisation and pampering and do our utmost to ensure we maintain the impeccable standards that characterise us. Furthermore, our reception staff are known for their professional and attentive service, however, as you may understand, we are unable to comment on behalf of third party agencies. We regret any inconvenience caused, and we will gladly take note of the constructive feedback, as it is through constant communication with our valued guests that we can be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction. On the other hand, we would like to express our appreciation for praising some of our wonderful staff, and they will be thrilled to hear your motivating words. We do hope you were able to take home some lovely memories of your time in Tunisia, and we would be honoured to serve you again in the future at one of our hotels worldwide, located in the most picturesque destinations. Best Regards, Quality Manager, Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laura wrote a review Sep 2022
Nottingham, United Kingdom41 contributions8 helpful votes
+1
We Got back a couple of weeks ago from a fabulous holiday. On arrival the staff were welcoming, sent us for lunch whilst our room was getting ready. Our bags were taken to our room where we had stunning garden and sea views. The room itself was lovely, beds we’re comfortable, separate toilet to the shower room. The rooms and linen were cleaned daily. Plenty of selection at all meals, the chefs would make vegetarian options in request if there wasn’t anything to our liking available. The pool and outdoor space is larger than the pictures suggest, the swim up pool bar is a fabulous extra to this hotel. We had a treatment package at the hotel spa coming away feeling fresh and relaxed. The staff were wonderful, very attentive, smiling and helpful. The entertainment staff on the whole were excellent, friendly especially Tom who is a credit to the hotel. We were blown away by the attention to detail our waiter gave us throughout the week, Karim. His attention to detail and ensuring his guests were happy and enjoyed their meal time was his passion. A couple of niggles with the air con in the bedroom and bedroom fridge. Over all a fabulous hotel.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Averroes
Responded 5 days ago
Dear Laura, It has been a pleasure to read this excellent review of your recent stay at our hotel, and we appreciate that you took the time to write and share it with us. We like to consider all aspects to create an environment for our guests that fulfils all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude. It is an honour to know that you felt so comfortable with us, and we hope to see you again soon. Kind Regards, Quality Manager Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rick W wrote a review Sep 2022
1 contribution
We stayed at this hotel between 5-16 September this review is an honest opinion of our experience of this hotel. Good points… Great spacious rooms. Waiters are exceptionally good. Great desserts/ Fanta coke at dining table. Tom from the animation team is outstanding and a credit to this hotel. Cleaners are also outstanding and keep the hotel spotless. Not so good points. Pool bar staff ( especially the one who wears the gold glasses was rude.!) Although this hotel provides a good range of food all the meat dishes are stone cold. There seems to be an issue with food hygiene. The chef prepares the food albeit with gloves but then puts bread in the toaster. On cutting bread I witnessed a fly on its back spinning in circles, which put me off completely. On writing this review my wife is still in bed at home after spending a week in bed after fainting, headache, chronic diarrhoea, we called a doctor and was given antibiotics for a stomach virus, so read into that as you will. The beach service was hit or miss sometimes you would order a drink never to receive it. There was no tonic water so not great if you fancy a gin and tonic. In summary this hotel has great potential and in general the staff are very good, the beach is ok the pool is great, the rooms are fabulous. But I can’t understand the state of the carpets they are frayed and look so tired. Not a great welcome as you walk to your room, Also the food issues really need to be addressed.!! To be honest I feel this is a 3 star hotel , but with due care and attention could easily be a 4+ star hotel. Finally to the hotel management I implore you to address the above issues you have great staff and as mentioned above great potential. It’s not great that people arrive at your hotel and upon staying become poorly, in closing the illness is not an isolated incident I spoke to other guests and the had Been I’ll with stomach related problems also.!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 2 weeks ago
Dear Rick, Thank you for sending us your opinion about our elegant 4-star Iberostar Averroes hotel, located on the picturesque Hammamet beach. It saddens us to read about the situation you mention because we follow very strict health and hygiene protocols in our kitchens, and our facilities are subject to regular inspections. Furthermore, our team of chefs is selected according to our stringent criteria and carefully prepares an array of culinary options. In addition, they are happy to assist with any doubts to ensure our guests have a pleasant dining experience. We are therefore sorry this was not the impression you received. Furthermore, it is disappointing that we did not satisfy you completely with the high levels of service that we are well known for at our establishments worldwide. Of course, we will forward your comments to the correct department for their serious consideration, as we know that it is through feedback such as yours that we can continue to improve daily. On the other hand, we are pleased you could enjoy our wonderful beachfront location, exquisite desserts, and swimming facilities, and we are also grateful for your kind words regarding some of our staff. Rick, we would like to thank you very much again for your feedback, and we wish you both well, and it would be an honour to serve you again at one of our hotels worldwide. Best Regards, Quality Manager, Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalie H wrote a review Sep 2022
Manchester, United Kingdom6 contributions1 helpful vote
+1
All the staff at the hotel were amazing and nothing was to much trouble for them. From the restaurant staff to the entertainment team and life guards Always had a smile on their faces, chatty and made us feel welcome there was lots to do all day including darts archery bowls water aerobics and they even had a cocktail party with a reggae singer and a pool party which all the family enjoyed Theres music on throughout the day by the pool. There's always something for everyone to do if they want to. I enjoyed sunbathing but my husband and children joined in the games. And there's entertainment on every night The rooms were cleaned daily and the hotel is spotlessley clean There's lots of choice in the restaurant and they even gave us bottles of water, wine, coke, Fanta on our table which was a nice touch The hair dryer in the room isn't very good so I would take your own and a small travel kettle and your own tea bags if you like to have a brew in the mornings as I usually drink tea and couldn't find any. Overall I would give the hotel 5star and would definitely come back again. Thank you to every member of staff for making our holiday special. Especially the entertainment staff and Tom
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 2 weeks ago
Dear Natalie, We want you to know that the description of your holiday with us is greatly appreciated. Although the majority of your comments show we are on the right track, we have taken your feedback regarding the concerns you raise on board. We are aware that we can only improve based on constant dialogue with our valued guests. Thank you for sharing your experience. We would be delighted to welcome you back soon. Kind Regards, Quality Manager Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CraigMax0070 wrote a review Sep 2022
Stonehouse, United Kingdom6 contributions29 helpful votes
We’re due to fly out on September 9th & we cannot wait, it will be our 2nd time in the averroes and if it’s half as good as the 1st time it will be more than enough, looking forward to seeing some friendly faces. We are so excited to be seeing you soon. Craig & Maxine
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 3 weeks ago
Dear Craig, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We would like to thank you once again for your kind review and will be delighted to welcome you back to our hotel again soon. Best Regards, Quality Manager Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marwa M wrote a review Aug 2022
5 contributions
We came back for second time this summer and we will come back next summer like every year, excellent hotel, so clean, workers are amazing and cheerful, food is excellent we had an amazing vacation here. I want to thank all the stuff working here and especially the animation crew.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 29 Aug 2022
Dear Marwam, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We would like to thank you once again for your kind review and will be delighted to welcome you back to our hotel again soon. Best Regards, Quality Manager Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roman P wrote a review Aug 2022
1 contribution
it needs anything new, because it was really terrible, i had to pray to god to get oout of the hotel, i have never seen something like that. And i hope that it will never happens again. The sea was cold, food was was scary. And the peoples there were really unhappy.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 22 Aug 2022
Dear Roman, Thank you for sending us your opinion about our elegant 4-star Iberostar Averroes hotel, located on the picturesque Hammamet beach. It is very important to us that our guests feel at home to enjoy a relaxing and well-deserved holiday. Therefore, we are sad and surprised to read that we could not live up to any of your expectations because our teams work hard to provide our guests with exceptional experiences and we are characterised for our excellent service, modern facilities and top-quality cuisine of local and international dishes prepared by our Executive Chefs. Nevertheless, we appreciate your constructive feedback and will, of course, share your helpful observations internally. We hope you will allow us another opportunity to serve you at one of our hotels, located in the most incredible destinations, as you can rest assured that we have an establishment that meets your requirements completely, and until then, we wish you the best. Regards, Quality Manager, Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
minapatelshah wrote a review Aug 2022
London, United Kingdom27 contributions17 helpful votes
All the hotel staff are absolutely amazing, from house keeping right up to management, very helpful and greeted with a smile. Hotel is clean and rooms are spacious, the pool is clean and very large to accommodate all. The chefs in the kitchen were amazing, they ensured that there were vegetarian options available. Location is brilliant, with the stunning beach by the hotel and the medina, marina and restaurants all at walking distance. I would definitely return again, I felt very safe, security were very vigilant and thorough.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 18 Aug 2022
Dear Mina, We appreciate the time you have taken to write this review after your visit and the positive feedback you have shared. We look forward to welcoming you again, very soon. Regards, Quality Manager Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fiona B wrote a review Aug 2022
2 contributions1 helpful vote
+1
I always stay here and will not try anywhere else, very clean, excellent value for money, already booked for 2023, room and maids extremely trustworthy and clean to highest expectations, the kitchen staff and bar staff are extremely friendly and go out of their way to help, animation team go that extra mile, nothing can be said badly about this hotel, beautiful beaches, treated like royalty see you next year
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Averroes
Responded 18 Aug 2022
Dear Fiona, First of all, we would like you to accept our appreciation for the loyalty you have shown us by returning to our hotel for your most recent holiday. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We would like to thank you once again for your kind review and will be delighted to welcome you back to our hotel again soon. Best Regards, Quality Manager Iberostar Averroes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$42 - US$138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar averroes hotel hammamet, iberostar hotel averroes, iberostar hotel hammamet
LOCATION
TunisiaNabeul GovernorateHammamet
NUMBER OF ROOMS
266
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Frequently Asked Questions about Iberostar Averroes
Which popular attractions are close to Iberostar Averroes?
Nearby attractions include Musée des Religions (0.6 km), Carthage Land Hammamet (0.8 km), and Costa Mall (1.0 km).
What are some of the property amenities at Iberostar Averroes?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Averroes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Averroes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Averroes?
Yes, parking is available to guests.
What are some restaurants close to Iberostar Averroes?
Conveniently located restaurants include Restaurant Sheherazade, Golden Fish, and Kitchenette.
Are there opportunities to exercise at Iberostar Averroes?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Iberostar Averroes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Averroes?
The staff speaks multiple languages, including English, French, and Arabic.
Are there any historical sites close to Iberostar Averroes?
Many travellers enjoy visiting Kasbah of Hammamet (8.0 km).
Does Iberostar Averroes have any great views?
Yes, guests often enjoy the ocean view available here.