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Golden Tulip Taj Sultan Resort

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Zone touristique Yasmine Hammamet, Hammamet 8050 Tunisia
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US$122
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Pool & Beach (363)
Room & Suite (268)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#26 of 113 hotels in Hammamet
Location
Cleanliness
Service
Value
Surrounded by stunning points of interest, The Golden Tulip Taj Sultan Resort brings the essence of modern Five-Star luxury to the touristic area Yasmine Hammamet. With a private beach, gourmet fusion restaurants and an exotic day spa, we offer a taste of Tunisian serenity in Hammamet.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Table tennis
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
French, Arabic

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
1601Reviews229Q+A100Room tips

Reviews
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Simona A wrote a review Aug 2022
1 contribution
+1
Positive + clean beach and good service on the beach, i think the best part far and wide around (other beaches are so dirty and full of garbages) + great sea, suitable for kids + international cousine + representative entrance hall + nice staff to children Negative - staff speaks french, poor english, food names only in french - hotel corridors are old, dirty and without air condition ROOM OLD and DIRTY - both bathrooms full of BLACK MOLD
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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abdo wrote a review Jun 2022
Hammamet, Tunisia1 contribution
+1
The worst thing is the reception cordinator and his direct manager this man had a very bad attitude he serve girls only , bad talk, angry , discrimination Rooms are not clean air condition not working, reserved family room the gave us double room with one bed.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gisela Gioia wrote a review Jun 2022
2 contributions
I am at the hotel because of a conference here. I cannot leave because this is the place my company has booked for my event but if I could I would leave now in the middle of the night to anywhere else. The rooms are run-down, they only have 1 restaurant that is a buffet with horrible food and restaurants around are not good either. I have already been harassed by 2 staff members, they play music until midnight or 1 am EVERY NIGHT and snob you for asking to keep it down because you are working and are having an early event at their hotel. They put me in the room that is furthest away from the music and it still feels like I am sleeping in a nightclub because it is THAT loud. No one participating in our event is getting any sleep because of this. The door to the balcony in my room is broken so I cannot open it, the air-con stops working in the middle of the night so in addition to not being able to sleep before midnight I wake up at about 2, 3 am in sweat because it is so warm, my toilet is broken, my bedsheets are stained and the TV is not working in my room, and this is actually acceptable compared to rooms of other colleagues. I tried ordering room service one day and restaurant staff were at a complete loss and had no idea there was a menu for room service in the room.When they brought my food, it was not what was on the menu and used clearly some left over vegetables some of which had a bit of mold. Also if you are planning an event here, you will have delays, anything takes forever to resolve. Projector stopped working? It will take 1 hour to find someone to come over to resolve it. Same if you have a mic issue or any other issue in your room. Forget having anything done on time. This is really the worst hotel I have ever stayed at. If I could I would leave now but I a stuck in this hell.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: go somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hayder alaskary wrote a review Jun 2022
Iraq11 contributions
+1
Nisren ,Sara ,Aymen these young people were very active and friendly , they make our stay in hotel so nice and lovely and wanna stay more or come back later, The room service were excellent and the whole hotel is highly recommended to stay in and enjoy your times
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Oumaima wrote a review May 2022
1 contribution2 helpful votes
Terrible experience i would not rate it as 5 stars hotel. The infrastructure is really old everything but the reception looks very outdate. The room was clean but the door to the veranda was broken, phone was not working, we told them about it and they sent someone but did not fix it. The food quality and choices were poor and not yummy. The people who work there especially at restaurant are not nice and they seem mad whenever they are serving you the food (it s a buffet but not self service) it was really uncofortable. The animation was bad or did not even exist. Overall the experience was not not enjoyable and i would not recommand it to anyone to stay here for the quality of service you get compared to how much you are paying.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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M U Rath wrote a review May 2022
Cheshunt, United Kingdom3 contributions1 helpful vote
We came for a holiday with a five year old kid.Hotel was grand and beautiful, beach was amazing and the best was they had a kids play area around the beach side so you can keep an eye on your kid while enjoying the sun on the beach. The best part of the stay at this hotel was the animation team esp. Nina she actually made this trip memorable. She was looking after our kid needs, kept him busy in countless activities, movie night, kids dance club and so many games. Aimen and Larry had been so kind as well. It was a whole team effort to keep the hotel visitors enjoying their stay. Food was good too. They serve freshly squeezed juices every single day, and the chocolate crepes were yummy. Room I would say was very spacious with all the basic amenities, but could have been better and a bit modern too. I love this hotel not because it was beautiful or expensive looking, it was the people there who made this trip memorable. Service was top notch!! Except for room service that was a bit led down. House keeping used to come twice a day so you get fresh towel every single time. Special shout out to Nina for making this trip amazing. My kid was in tears when he left the hotel. Love love love our stay at golden tulip. I would highly recommend this place.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Tony M wrote a review May 2022
5 contributions5 helpful votes
Absolutely loved this hotel. I stayed here with my wife and 5 year old son. Large, elegant and classy five star hotel with excellent staff. Special shout out goes to Nasreen, Larry and Ayman from the animation team and the sheesha guy from Moorish cafe. They all kept us well entertained during our stay and looked after us all. We booked half board and the food was very tasty and full of variety every night, especially the continental breakfasts. The hotel is located right on the beach which is very clean and has amazing white sand. Always plenty of sun loungers. The animation shows were great and varied and kept us and our child well entertained every night. Another great feature of this hotel is that it is very child friendly and extremely safe for children. We will not hesitate to return to this hotel on our next trip to Tunisia.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Raoudha M wrote a review Jan 2022
1 contribution1 helpful vote
+1
Firstly,I’m loyal client of Golden Tulip Taj Sultan. Secondly, I admire mainly the kindness of the employees there and the service quality, there are so professional,friendly,respectful.Amazing,and no words can describe my feelings. I feel home ,sleep good. Try it, and I ensure that you will love it .No stress and my smile is back as usual. I highly recommend this amazing Hotel to every amazing soul in this world who deserve to be happy; because we deserve to be happy. Oh by the way,everything is available there such as kids club,beach,swimming pool indoors and outdoor (huge) fitness center,and the beautiful Traditional Coffee Area (amazing) . Lastly, the best Hotel I’m Tunisia .
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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wildsoussa wrote a review Dec 2021
wildsoussa2 contributions2 helpful votes
Unfortunately What uou see on photos isn't what you get. Wach out for the good reviews. Really run-down place, More like a ghost town than a hotel. I booked 4 rooms Dec 20 2021 for 3 nights, once i got there walked right out. Didn't even care for refund. Real dump feeling. TripAdvisor, Google, expedia and other review sites aren't update because this is a 1 star hotel at best!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ErcBtt wrote a review Aug 2021
Yerevan, Armenia29 contributions13 helpful votes
+1
Me and my wife spent our summer vacation in the Golden Tulip Taj Sultan and it was the first time for us in Tunisia. We booked a room with sea view and balcony and it has to be said, the balcony was very spacious, bright and comfortable to spend evening hours with a good book on it. The view to the sea was also amazing, especially in the morning and evening hours during sunset and sunrise. However, the view was a little limited due to the dome of an open-air stone pavilion in front of the balcony. Unfortunate and a clear disadvantage is the fact that the balcony door cannot be locked. The rooms were clean and bright, the bed comfortable and we found lots of drawers and cupboards to store stuff. Likewise spacious was the bathroom which was equipped with a bathtub. However, there were only few sockets in the main room and no sockets next to the bed which made it a little inconvenient to charge phones over night before sleeping. WiFi was accessible in all parts of the hotel, indoor and outdoor (even at the beach), due to WiFi repeaters attached in almost every hallway of the hotel. Speaking of the beach, it was at all times very clean, there are lots of beach loungers and the sand was neither too coarse- nor too fine-grained - just perfect! Especially due to low tourist numbers during COVID-19 travel restrictions, beach vendors can become annoying at times, but nothing that one should be bothered about. The pool of the hotel was probably my highlight, as I am a passionate hobby swimmer. The size of the pool was perhaps even larger than the one of an Olympic swimming pool, had a pleasant temperature and was even illuminated at night by underwater mood lights. Simply amazing! The restaurant instead was only mediocre and nothing that you would expect from a 5-star hotel. We were hoping for selection of sea food during the entire time of our stay and had to fill this desire elsewhere the day before our departure. The waiters in the restaurant/canteen are generally attentive, polite and speak several languages. However, at times you would have to stand up to 15 minutes in a queue to get your meal from one of the different "food stations". Tables could have been cleaner, beverage dispensers could have been the easier and quicker solution instead of ordering each and every glass of coke or juice from a waiter. Last but not least I would like to give a special thanks to the reception, in particular to Nassim and Hosni, who did a great job and sweetened our trip. Especially Nassim, who supported us with many different requests (late check-out, taxi booking, etc.) clearly understands that customer-orientation and high service quality are not just terms, but also how to practice them. To sum it up: If we had the chance, we would have prolonged our stay a few more days.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: If you want a room with sea view, explicitly ask to not have the big white dome of the open-air...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Golden Tulip Taj Sultan ECommerce, Service clients/Réception at Golden Tulip Taj Sultan Resort
Responded 17 Sep 2021
Dear client, Thank you for staying with us and for writing your detailed feedback. We were happy to read that you liked our Swimmpool, beach and our staff attitude. On the other hand, we were concerned to learn about your experiences. Please accept our apologies for any miscommunication and service lapses you may have experienced. I will share these comments with the team and will make sure corrective actions are taken. Thank you again for sharing them with us, as it is our guests' feedback that we learn from and work on to improve our services. We are looking forward to welcoming you again and to even better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$67 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci taj sultan hotel hammamet, vincci hotel hammamet, vincci hotel taj sultan
FORMERLY KNOWN AS
Vincci Taj Sultan
LOCATION
TunisiaNabeul GovernorateHammamet
NUMBER OF ROOMS
249
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Frequently Asked Questions about Golden Tulip Taj Sultan Resort
Which popular attractions are close to Golden Tulip Taj Sultan Resort?
Nearby attractions include Musée des Religions (0.8 km), Carthage Land Hammamet (1.0 km), and Costa Mall (1.2 km).
What are some of the property amenities at Golden Tulip Taj Sultan Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Golden Tulip Taj Sultan Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Golden Tulip Taj Sultan Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Golden Tulip Taj Sultan Resort?
Yes, free parking is available to guests.
What are some restaurants close to Golden Tulip Taj Sultan Resort?
Conveniently located restaurants include Restaurant Sheherazade, Golden Fish, and Kitchenette.
Are there opportunities to exercise at Golden Tulip Taj Sultan Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Golden Tulip Taj Sultan Resort have airport transportation?
Yes, Golden Tulip Taj Sultan Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Golden Tulip Taj Sultan Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Tulip Taj Sultan Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Golden Tulip Taj Sultan Resort?
The staff speaks multiple languages, including French and Arabic.