Came here for 10 night family stay. My daughters loved it. The staff were phenomenal. From the animation, to the bar staff, to the restaurant staff. The pool was lovely and the kids loved it. Walk to the beach was less than 2 minutes and it was beautiful. The view from our room over looked the pool and sea was great to wake up to. Animation were great. Mimi in the kids club keeping our kids entertained. I loved doing aqua gym in the mornings with Jamaica. Zlatan and Picatchu were brilliant company. The bar staff Kais was amazing, he looked after us and made sure we were comfy. Tajedine one of the waiters in the hotel restaurant we could not fault him. He was amazing. He made us laugh made my daughters laugh and put a smile on their faces morning, noon and night. Dali the photographer took lovely photos of us during our stay. He was great with our kids. I will really miss this hotel and the animation team. They brought a great atmosphere to the hotel and done great shows and entertainment each night.…
We spend amazing time in this hotel with lots of dance and good music really thanks for all the team of animatoin for all the sports activity in days and for the great time at nights ..... The room is really cleaning and food very tasty .... Staff is so friendly and smilling all tge times... See u next year
We came September the 13th , we spend 10 days Was a great to meet everyone here, Jamaica, pekacho, zlatan nd Mimi who looked after ower kids in mini club , food was great in restaurant Su h an amazing atmosphere.
Good food with great people and a really lovely hotel. Room is comfortable and good value. Animation team are very friendly and helpful. Patient when teaching something and always want you to be involved.
Thanks for all the Staff of hotel for cleaning room and nice and tasty food ... Specially animatoin team for amazing days with much sport activity and fun games and nice shows in nights ..... Sure i wilk back next year
I may have been the only English guest for a time but I was made to feel welcome especially by the great animation team who are always trying to include everyone. Good food and waiters are very generous with alcoholic drinks. Had an issue with the room key that was sorted instantly
The best on the hotel were people. Such a nice guys on the reception. They help you with so many thinks. Nice guis as bartenders in the main building and beach bar. And lovely guy like fotograf. You must have to take picture :-).. The bad things on this hotel is boring evening program. The program for kids is good, but for adults is horrible. When you came late on the dinner or lunch, you find a lot of dirty tables. And the last thing.. plastic cups for water.. Maybe, because of covid.. I don`t know...
To get a good service, you must have a good relation with waiters ( you need to give them tips) Hygiene since I came they never ever changed my bedding, in addition of that I have observed in the mess hall the juice mixer machine in bad condition and must be out of service ( glass broken). Waiters need more training to get improvement in the future especially Hygiene side, they are using one tissue to clean all tables, it became dirty ( it's must be disposable paper or something like that Fork, knife. Spoons not in place we need to get them by our self Rooms Hygiene zero Responsible are not taken serious action when you are complaining For me even one star I will not give, and I will not recommend this hotel it was the first and last time
I spent the best holidays here, i rlly had fun with all the animation team they are so kind. The rooms were nice and the food here was good too. I would recommend the hotel to anyone wanting to have fun and amusing holidays.
Excellent and beautiful hotel, great services ، delicious good food ,and the rooms very cleaning، Very cool activation team I loved them، and kids club Wonderful also takes care of children ،Thanks girls ,I spent really great days and relaxing ♥️🇹🇳