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Steigenberger Marhaba Thalasso Hammamet

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Avenue De La Paix Bp 19, Hammamet 8050 Tunisia
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 18/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 113 hotels in Hammamet
Location
Cleanliness
Service
Value
the rooms (in the main building) with: o Bathroom with separate WC, additional shower cabin o Bathrobe o Hairdryer o Telephone o Central air conditioning / heating (depending on season) o Mini‐fridge (with water and soft drinks) o Satellite TV (flat screen) o Electronic in‐room safe o Balcony or terrace o Rooms with sea view available • Junior suites (in main building) Same a
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Children's playground
Pool / beach towels
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Swimup bar
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Vending machine
Poolside bar
Game room
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Private beach
Housekeeping
Private balcony
Safe
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Tile / marble floor
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Ocean View
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
11Restaurantswithin 1 km
2Attractionswithin 1 km
2992Reviews495Q+A100Room tips

Reviews
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Anna wrote a review Yesterday
1 contribution
We visited Steigenberger Marhaba Thalasso Hammamet hotel in July 2022. We travel with two little kids and the main factor in picking place for our vacation was a sandy, wide beach with shallow water (no sudden drops) for our kids to play. We were highly disappointed to discover, that the stripe of sand between beach beds and sea was unfit for children to stay at. It was used as a path for men with camels on a leash, walking them and offering tourists a ride or picture with an animal. And those camels walked beach back and forth the whole day, just pooping while they walked, on sand and shallow water, where children should be playing. And no one cleaned that. those droppings were laying on sand, swimming in shallow water, those were everywhere. So I went to the reception, described the issue and asked to talk to manager, and they told me to talk to my TUI representative. Luckily there was a TUI representative from a different country office at the hotel at that very moment and he explained (to the reception workers) that I dont need to talk to TUI employees as this is a hotels problem. So it appears that people at the reception actually did try to blow me off. After I talked to manager (and made quite a drama) I noticed that some camel guys actually started gathering some of those droppings but the beach was still far from being clean. Now let me tell you (and I told that to the hotel manager) that the solution is super easy - in other places we visited this was solved by attaching a bag to camels behind, so all the droppings were straight to the bag and didnt even touch the sand. I dont know why they were not doing that in this area, but it speaks volume about hygiene perception. We ended up being confined to (quite crowded) swimming pool for the rest of our stay. On a positive note, the room was pretty, spacious and clean and the food was ok, especially breakfasts were great.
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Review collected in partnership with Tui.pl
Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Becky F wrote a review 23 Sep
1 contribution1 helpful vote
Amazing hotel with very attentive staff. Lots of food to choose from. Beach is stunning and if it rains you can escape to a top of the notch spa. Everywhere incredibly clean too. Only improvement would be better Wi-Fi. Thank you so much to all the staff
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 3 days ago
Dear Mrs Becky, Thank you for your lovely review. We are glad to read that you had a great stay in our hotel and are also very grateful for your nice comments towards our staff. We look forward to your next visit. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara G wrote a review 23 Sep
1 contribution
It’s a great hotel with brilliant staff, we were well looked after. The restaurant was very good, a good choice of food. The pools and beach were amazing. The spa was brilliant too, the treatments were very relaxing and we had access to the spa pool, steam room and sauna. All in all a very good holiday and we would return.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 3 days ago
Dear Mrs Sara, Thank you very much for kindly sharing such a thoughtful review. We are excited to read that you had a wonderful stay ! the SPA is certainly a must and we are so happy you went for relaxation We thank you once again for your kind comment and we look forward to welcoming you back again. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carolmolyneaux wrote a review 19 Sep
Huntingdon, United Kingdom2 contributions
Hotel is nice but needs updating in the corridors to rooms as they have a musky smell. The rooms are big and clean.food is ok but the same every day.entertainment is good and Mamadou made ur stay brilliant as he was lovely and made us laugh soo much.bar staff were a bit creepy especially the bar manager in the evening who was only interested in girls , Marwin was their only pleasant and well mannered waiter.swimming pool near beach had broken tiles and broken lights in pool with sharp screw sticking out.the hotel also ran out of tonic so couldn’t get my gin and tonic in the evening. Wi fi is terrible everywhere.the sun loungers were very comfy. Mahamid in the beach bar was very nice .overall we did enjoy our stay but think management should watch out for lobby bar manager as he needs supervision
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 1 week ago
Dear Mrs carol, Thank you for your feedback. We are so glad to read that you had a lovely stay in our hotel. Meanwhile, we are deeply saddened by your comments and would like to kindly assure you that our staff are well known for their professional and attentive service and are always willing to go the extra mile for our guests. We regret this is not the impression you received and we appreciate your feedback. We apologize for the inconveniences, your remarks and criticisms will be taken into account in order to continually improve our quality of service. We look forward to your next visit ! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emma g wrote a review 19 Sep
1 contribution1 helpful vote
Just came back from amazing holiday here. Mainly thanks to all staff who were really kind and attentive. Staff in restaurant and pool bar especially. Food is excellent, not much variation, but there is enough choice that you can eat differently every day and it is good quality. The beach is beautiful, with soft white sand. There is a good club/bar right next door to hotel and on beach .My ONLY complaint is not enough parasols around pool areas so very difficult to find shade. The Spa is definitely worth a visit too. Very good massages and facials but be specificif you just want a relaxing facial, otherwise you will get 20 mins of blackhead extractions, which is good if you want that but obviously bit painful !
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 1 week ago
Dear Mrs Emma, Thank you very much for your kind review. We are more than happy to read that you enjoyed your stay in the Steigenberger Marhaba Thalasso Hammamet. Kindly know that your appreciation means a lot to us and that we shared with great pleasure your feedback with our team ! We would be so honored to welcome you again, stay safe ! Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela A wrote a review 17 Sep
Manchester, United Kingdom1 contribution
+1
Myself and my 19 year old daughter spent two weeks from end August into September. The hotel is lovely although a little tired in places like the room corridors. We had a room on the third floor with a balcony looking over the pool towards the sea. Room nice and roomy with separate bathroom and toilet. Food was always plentuful and varied with fresh stations cooking special dishes every day. Lovely salt water pool which was perfect for staying cool in the heat, although watch out for the steps which aren't easy to see under the water. Plentiful sunbeds around the pool area, however parasols were not as readily available which resulted in the early morning towel dash on the beds with shade which was annoying. Beach is lovely and plentiful beds and parasols. Staff are mostly lovely, friendly and helpful, with a special mention to Ramsy and Jamel at the pool bar, Himet in the restaurant who always had everything ready for you, and the bar management and staff who were very friendly and welcoming. The ony exception is reception who can be quite unwelcoming which is odd given they are the face of the hotel. The animation programme could do with some improvements but the fire eater on a Friday is excellent. I wish they kept the beach bar open in the evenings with some background music, it's an asset that they are not using and most of the Europeans I spoke to would have loved to sit by the beach at night having a few drinks. All in all a good holiday and I would happily go back again.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Taxis very reasonable if you want to get out and about, be careful of people pretending to be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 1 week ago
Dear Mrs Angela, Thank you for the feedback. First of all we are super glad to read that you had a wonderful stay with your daughter in our hotel. We have well noted all your remarks and please be sure your feedback is extremely important ! All your comments will help us for future improvements. We would be happy to welcome you again in the near future. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CharlesMzzz wrote a review 17 Sep
England, United Kingdom115 contributions53 helpful votes
Stayed for one week and cannot praise it enough! Room great, food fab, beach marvellous, warm sea and friendly staff. Ok, it's not five star and if you are fussy you can find lots to criticise. Rules say men must wear long trousers at dinner, you may not take food out of restaurant, and you may not reserve your sunbed by doing the dawn towel dash. Nobody observes these rules! We loved our stay and would revisit.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 1 week ago
Dear Mr Charles, Thank you for thank you for your lovely feedback. We are glad to read that you had a marvellous stay in our hotel. We look forward to your next visit. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shakywakey wrote a review 14 Sep
2 contributions1 helpful vote
We have just returned from the Steigenberger.Hotel looking tired especially the corridors and bedrooms.No courtesy room,told to shower by the pool and get changed in the toilets.Food fair to good.Staff in restaurants slow to make ready tables.The waiters and bar staff very good especially if you tip them now and again.Hotel clean.Pools lovely,plenty of sun beds available at all times of day.Beautiful beach and clear water,the beach vendors can be a pain at times.The activities plentiful during the day,a big shout out to Bobo,Maria who worked tirelessly.Drinks were good,I think this hotel caters more for the Tunisians than Europeans so anyone expecting loads of British or British food this is not the hotel for them.On the whole had a pleasant stay but not one I would rave about and recommend to friends and family
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 1 week ago
Dear Shakywakey, Thank you for your feedback. First of all we are absolutely thrilled to know that you had a pleasent stay and have enjoyed our beautiful beach, our lovely pools and the wide variety of leisure and sport activities throughout the day. Meanwhile we are very sorry you also identified some aspect you didn't enjoy, we will deploy more efforts to revise it until your next visit. We look forward to welcoming you again very soon for a better stay. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teo T wrote a review 13 Sep
4 contributions
+1
We viseted this hotel in August. When we arrive the receptionist boy first gave a lower room that we didn’t pay. When we saw that room we ask immediatly to change it and he ask tips of 40 eur for a room that we paid, not a better one. When we left the hotel, for check out also him wanted to trick us that he have not change after we paid the tax. After several discution he gave us the rest. Ooo, he found magicaly the money in the drawer. Also when we change in dinnars he wanted to trick us. This boy is worse than a thief. The lady’s bathroom from reception was something bad. I have never seen such a mess in a 5* hotel. Shame on you and to the manager of the hotel. The room was nice, but the cleaning lady did not made a very good job, the towels were not changed every day and the sheets not at all in one week, even if I let her tips and told in her. Also, in the room, did not work all the lights. I told that, but no changed lights. In the frige nothing, not even water. The staff from the bars, only in the lounge were nice. The staff from the beach bar were very lazy. Several times I asked for something and they pretented not to hear. In one day when thier boss was there, they spoke whit us very nice and they where serviceable. It was realy embarrassing. The beach is very nice, the sand is very fine and the entrance in the water very nice. All the vacantion spent here. Unfortunately, the staff dis not clean it. The bed, the mattrrses and the tables were dirty and they did not pick up the trash every day. The food was good and tasty. Breakfast must be improved, not so good. Lunch and dinner were tasty and diversificated. In conclusion, I would never return to this hotel which does not respect his guests and did not offer 5* services, but from which they ask a lot of money. The manager of this hotel must be changed and put one which knows to make tourism.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 1 week ago
Dear Teo, Thank you for your feedback. We are sincerely sorry that we couldn’t meet your expectations and you stayed unsatisfied with your holiday. We regret the fact that we were not informed during your stay as this would have given us the opportunity to investigate and rectify the situation for you and our future guests. We have taken note of your comments and have shared these with our management team to review and take the necessary actions to ensure similar situation can be avoided in the future. We do hope to have a chance to see you one more time in our resort, and can assure to do everything to create a wonderful holiday for you on your next trip. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Owen C wrote a review 7 Sep
1 contribution1 helpful vote
Very friendly hotel, staff were always attentive and friendly. Excellent facilities, lots of activities throughout the day and evening entertainment. Good selection of food which varies throughout the week. Would recommend to anyone thinking of visiting.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Emna Ennour, Autre at Steigenberger Marhaba Thalasso Hammamet
Responded 2 weeks ago
Dear Owen, Thank you for your lovely feedback. We are absolutely thrilled to know that you enjoyed your stay in the Steigenberger Marhaba Thalasso Hammamet. Thank you also for the encouraging comments and recommendation. We look forward to welcoming you again very soon, stay safe ! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$101 - US$191 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Riu Palace Hammamet Marhaba
LOCATION
TunisiaNabeul GovernorateHammamet
NUMBER OF ROOMS
371
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Frequently Asked Questions about Steigenberger Marhaba Thalasso Hammamet
Which popular attractions are close to Steigenberger Marhaba Thalasso Hammamet?
Nearby attractions include Hammamet Beach (0.4 km) and El Pacha Club Hammamet (0.7 km).
What are some of the property amenities at Steigenberger Marhaba Thalasso Hammamet?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Steigenberger Marhaba Thalasso Hammamet?
Top room amenities include a flat screen TV, blackout curtains, and a pool view.
What food & drink options are available at Steigenberger Marhaba Thalasso Hammamet?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Steigenberger Marhaba Thalasso Hammamet?
Yes, free parking is available to guests.
What are some restaurants close to Steigenberger Marhaba Thalasso Hammamet?
Conveniently located restaurants include La Bella Marina Restaurant, Restaurant Condor, and Chez Robert.
Are there opportunities to exercise at Steigenberger Marhaba Thalasso Hammamet?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Steigenberger Marhaba Thalasso Hammamet?
Yes, dry cleaning and laundry service are offered to guests.
Does Steigenberger Marhaba Thalasso Hammamet offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Steigenberger Marhaba Thalasso Hammamet?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Are there any historical sites close to Steigenberger Marhaba Thalasso Hammamet?
Many travellers enjoy visiting Kasbah of Hammamet (3.6 km).