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Bonnie Castle Resort

Orbitz.comUS$101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Bonnie Castle Resort
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900 Reviews from our TripAdvisor Community

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Showing 899: English reviews
Montreal, Canada
Reviewed 5 weeks ago

This hotel is very good and very well place. It has a beautiful view to heart island where I could take beautiful photos. The room is very good. It is not new, but very well take care. The Jacuzzi was special gift. The continental breakfast was the best continental breakfast that I had until now. The front desk is very...

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Helpful?
Thank MarcoTRibeiro
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

Marco Tribeiro, thank you for your comments from your recent stay, here at Bonnie Castle Resort. I really do appreciate all of the kind words that do express what Bonnie Castle Resort truly is. I am happy to hear that your stay was very good and that you enjoyed your room and the beautiful views. I am glad to hear...

Tower City, Pennsylvania
Reviewed 20 April 2017

very restful and enjoyable getaway. Staff was courteous and gracious, room was clean, well equipped and comfortable . Continental breakfast was a perfect way to start the day and the Sports Bar was steps away for dinner .

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Thank 244carolu
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

244carolu, thank you for your comments from your recent stay with us, here at Bonnie Castle Resort. It sounds like you had a very restful and enjoyable stay with us. I am glad to hear that your room was clean, well equipped and comfortable. Our Housekeeping staff strives to make sure that our guests have a clean, comfortable room when...

Toronto, Ontario
Reviewed 19 April 2017

Considering that it's fairly inexpensive , it's was certainly top notch . Clean and modern amenities . Very nice staff . Right on the water and close to everything. We were able to bring our dog who had fun as well :)

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Thank jazminh335
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

jazminh335, thank you for your comments from your recent stay with us at Bonnie Castle Resort. I am glad to hear that you tried out our property and thought of it as top notch. Our staff strives to be friendly and professional, seeking to be helpful to our guests. I am glad that you liked the room and the amenities...

Buffalo, New York
Reviewed 18 April 2017

We stayed at Bonnie Castle on a trip to black lake to pre open our cottage in may. Bonnie castle was an awesome choice, our view was beautiful, the spa was wonderful and the bed was comfortable. i would recommend Bonnie Castle to friends and family.

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Helpful?
Thank poblockimaryann
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

poblockimaryann, thank you for your comments from your recent stay with us at Bonnie Castle Resort. It is so great to here that you enjoyed your stay. It is always nice when you can have those River view rooms with such a beautiful view of Boldt Castle and the St. Lawrence River. We do appreciate you do recommend Bonnie Castle...

Olean, New York
Reviewed 17 April 2017

My wife and i usually stay across the water at Capt Thompson. We were so glad that we tried you people. I will definately try to come back... although i don't think we will afford it other than off season. Our room was splendid. You staff was very professional

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1Thank pilgrimceddy
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

pilgrimceddy, thank you for your comments from your recent stay with us, here at Bonnie Castle Resort. I am so glad that you did decide to try us out. It is great to hear that you did enjoy your stay with us. Thank you for letting us know that our staff were very professional and that you liked the room....

Lowville
Reviewed 17 April 2017

We went up for the weekend. Pool and hottub was nice. Got up next morning went to go use. Hot tub was green. Called front desk to see if it had been serviced. Girl couldn't answer the question but said she'd send some one right over. Waited 30 mins and no one showed up so we checked out

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1Thank Heather B
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

Heather B, thank you for your comments from your recent stay with us, here at Bonnie Castle Resort. I do apologize that the hot tub was not in working order at the time the next morning when you went to use it. I can assure you that this has been brought up to management and the issue has been corrected...

Rochester, New York
Reviewed 17 April 2017

When my place is closed down for the Winter we still like to visit the River and, when we do, we love staying at Bonnie Castle. We just stayed over Easter Weekend and, as always, we observed continuing, really nice improvements. Bonnie's new owners have been working hard on improving the facility over the past few years, and... it shows!...

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Thank Munidog
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

Munidog, thank you for your comments from your recent stay with us at Bonnie Castle Resort. It is so nice to have you back for another time here at Bonnie Castle. I am very pleased to see that you have noticed the upgrades that we have done to our property and enjoyed another great time with us. It is great...

Toronto, Canada
Reviewed 17 April 2017

Went her for a two night getaway. Overall the location is dated. It was like a time warp, our room large clean, comfortable had a dry bar complete with a mirrored wall. It was where the coffee maker and mini bar were kept. Large jaccuzi tub again mirrored walls. We had a pool side room. Bed was comfortable the pillows...

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1Thank SUNRISE109
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

SUNRISE109, thank you for your comments from your recent stay with us, here at Bonnie Castle Resort. I am glad to hear that you did have a relaxing time and stay with us. Yes at this Historical resort, the property is dated compared to the new hotels that other areas have created. We do continue to update our property and...

Reviewed 12 April 2017 via mobile

Overall the visit was "nice", but it totally needs a facelift. Yes, it's old classic river style, but even the entrances need to be jazzed up. The dining room was great and service was decent. It was off season still.

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Thank DA H
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

DA H, thank you for your comments from your recent stay with us, here at Bonnie Castle Resort. I am so glad that you had the opportunity to stay with us here at our historical property. Yes our property, just like every property will need updates, and our maintenance department are working hard to update the property. I am so...

Pembroke, Canada
Reviewed 3 April 2017

DO:Room was great, might want to think about the pool being open until 10pm. Don't close: The bar, and bar food should be open until 10 Thursday through Sunday, highly travelled days Cleaning staff was great, bar staff thursday evening was not pleasant, very abrupt

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Thank Sherrie H
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

Sherrie H, thank you for your comments from your recent stay with us, here at Bonnie Castle Resort. It is great to hear that you did enjoy your stay and your room. I do appreciate your suggestions for keeping the pool open till 10pm and the bar as well. I do want to apologize for the poor service in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Located on the shores of the St. Lawrence River in Alexandria Bay, New York, Bonnie Castle Resort is your gateway to the breathtaking beauty of the Thousand Islands. A world of beauty, history, and relaxation awaits you at Bonnie Castle Resort. Enjoy fine dining in our Manor House Restaurant, grab a sandwich on the dock at The Pointe Bar and Grill, relax by the pool, or simply sip a cocktail on our expansive decks overlooking Boldt Castle on Heart Island. Visiting by boat? Take advantage of our full-service marina. Whether you're looking for a fun family getaway or a perfect spot to host your wedding or other event, Bonnie Castle Resort and the Thousand Islands region offer something for everyone. We look forward to making your stay as enjoyable and relaxing as possible. Please note that Bonnie Castle Resort is under new ownership and management as of May 2012. Come visit and see what's new as we update this property in a manner deserving of its rich history. ... more   less 

Additional Information about Bonnie Castle Resort

Address: 31 Holland St, Alexandria Bay, NY 13607-1098
Region: United States > New York > Alexandria Bay
Price Range: €88 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bonnie Castle Resort 3*
Number of rooms: 128
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Also Known As:
Bonnie Castle Hotel Alexandria Bay
Bonnie Castle Alexandria Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bonnie Castle Resort staff and other travellers.
12 questions
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11 months ago
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Ceresco, Nebraska
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Ceresco, Nebraska
1 month ago

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Questions? Get answers from Bonnie Castle Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are very spacious, clean and comfortable. A little dated, but that's part of the charm of staying at an older hotel. Lots of convenient parking and close to area attractions that are within walking distance. I've stayed there on two separate occasions and would certainly stay again.”
andrewproctor, 23 May 2017 | Read review
“Jacuzzi rooms for a view of the St Lawrence and Boldt Castle.”
Freedom50plus, 19 May 2017 | Read review
“Obtain a room with a view of the Castle!”
arnoldt490, 17 May 2017 | Read review
“The Riverview rooms are outstanding, but it's only a short walk to the shore from whatever room you're in.”
Munidog, 17 Apr 2017 | Read review
“If you like fresh air do not book a pool room, Noise does travel around the pool although it did not bother us”
SUNRISE109, 16 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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