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Banyan Tree Phuket

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Banyan Tree Phuket
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1,659 Reviews from our TripAdvisor Community

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Showing 1,248: English reviews
A TripAdvisor Member
Shanghai, China
1 review
1 helpful vote
Reviewed 28 June 2013

Constantly surprises, warm and thoughtful service, has become the Banyan Tree's fans! Pool Villa,Room 201 near from the reception, all the activities are very convenient.Requests can be very good for me, except that one would not encounter the Chinese staff.

Review collected in partnership with BanyanTree.com
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1Thank A TripAdvisor Member
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Tripadvisor Member, Greetings from Banyan Tree Phuket! Thank you very much for your positive comments complementing our signature pool villa, associates’ warm and welcome service and the easily accessed activities we offer. Just for your information, we do have Mandarin, Korean and Russian speaking associates alongside Spanish, Italian, German and other language skills. I hope you will re-visit our...

Mumbai (Bombay), India
Reviewed 27 June 2013

Super hotel! Amazing property. Great service! Phenominal rooms! Very friendly and helpful staff! Superb location between the airport and Patong beach with the full Laguna resort property at your disposal. Nice beach although you cant swim in the sea at this time because of the monsoon. We were put up in the pool villa! Best hotel room (Villa) I have...

Review collected in partnership with BanyanTree.com
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1Thank Ayush22
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear TripAdvisor Member, Thank you for a nice review on our property and your kind words on our staff who made your holiday an unforgettable one. Our recreation team advises guests everyday based on sea conditions and tides. You are right that in one of the weeks in June when we had a tropical depression we had red flags. Normally,...

Sandhurst, United Kingdom
Reviewed 26 June 2013

The service at this hotel was absolutely fantastic and definitely the best I have experienced anywhere I have stayed. We stayed in a pool villa for one week for our honeymoon and we had the best experience. Apart from the weather (where it rained for a lot of it), everything about our holiday was first class. The villa itself was...

Review collected in partnership with BanyanTree.com
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1Thank Jodie B
Sriram K, General Manager at Banyan Tree Phuket, responded to this review

Dear Jodie B, Thank you very much for an array of positive feedback on our hotel. We truly appreciate your comments, and we have been fortunate in being part of many happy memories of couples like you for several years. In terms of the weather, it is pretty rare to have a week long rain as it is more likely...

Las Vegas, Nevada
Reviewed 14 June 2013

We have previously stayed in other types of villas at the Banyan Tree and decided it was time to try the Double Pool Villa. We are glad we did. They are large and elegant. The size of a decent apartment with beautiful gardens and a sense of privacy and exclusivity. From the moment you check in you notice subtle but...

Review collected in partnership with BanyanTree.com
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1Thank dwAustralia
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Thank you very much for returning to our property and for writing this very positive review on your stay with us. Our DoublePool Villas are indeed private estates designed to offer the ultimate in luxury, exclusivity and personalized service. I am happy to hear that your dedicated villa host catered to your every need and you enjoyed all inclusive services...

New Delhi, India
Reviewed 14 June 2013

We stayed here in June, which is not the best time to be in Phuket. But our stay was still wonderful thanks to the amazing villa and the property itself. The only drawback to the Banyan Tree is the location - it is quite expensive if you want to go to Patong Beach or to Phuket Town (a cab can...

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Helpful?
Thank kaustubhprasad
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear kaustubhprasad, Thank you very much for your kind review and for complementing our private pool villas, the hospitality provided by our associates as well as the quality of our restaurants. It is a shame that a rare depression formed off the Andaman coast when you were here; Normally heavy tropical showers for short times are the order of the...

Rawai, Thailand
Reviewed 12 June 2013

Excellent value, sweet rooms for couples, staff always smiling, I highly recommand this hotel. The price is really good for this kind of luxuous villas. There is an only negative point in my opinion : the prices in restaurants in hotel are really expensive

Review collected in partnership with BanyanTree.com
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Helpful?
Thank MisterN456
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear valued guest, Thank you for this positive comment and for recommending our resort, I sincerely appreciate your kind feedback on our villas and the hospitality of our staff. Referring to the prices in our restaurants, we do charge more than some restaurants outside the resort, but our prices are generally in line with those that offer the same superior...

Tokyo, Japan
Reviewed 12 June 2013 via mobile

Lovely location, but restaurants could be better. The breakfast buffet was awful. I know most people rave about it and it IS large, but most items pretty bland and much very dry and tasteless. I guess if you just want to shovel food in quantity, but no quality. I really don't like buffets for that reason and would like another...

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Helpful?
Thank tiggerunner
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear tiggerunner, Thanks for your posting. We are glad that we could talk and clarify your feedback while you were still on the resort. While our buffet caters to most tastes and is consistently changing to ensure variety, it still remains a buffet. However, when we found that you did not prefer the buffet, we were happy to recommend to...

Adélaïde
Reviewed 6 June 2013

We had our wedding reception at the Banyan Tree on 1-3-13. It was the most amazing wedding anyone could dream about. Our wedding planner , Bew,was a treasure. It wasn't easy as we live in Australia and my family who live in France, speak only French , and we had our friend and family coming as well from Australia ....

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1Thank Vanessa D
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear Vanessa D, Congratulations to the newlyweds! The entire Banyan Tree Phuket team wishes you all the love and happiness for many joyful years together. I am sincerely pleased to hear that you had a perfect wedding day filled with treasured moments that will surely last a lifetime. Thank you very much for your compliments to our events coordinator Bew,...

A TripAdvisor Member
Beijing, China
1 review
Reviewed 3 June 2013

It was really nice and relaxing staying in Banyan Tree Phuket. The staff were very friendly and professional.The breakfast buffet was really good. The transportation within the resort and the laguna area is free whether by shuttle, buggy or bicycle. Our deluxe villa could have done with some updating. the shower is not well banlanced between hot and cold water.

Review collected in partnership with BanyanTree.com
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Helpful?
Thank A TripAdvisor Member
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear TripAdvisor member, Thank you so much for sharing your feedback on your recent stay with us. We are glad to hear that you enjoyed our breakfast buffet and our associates. They are our best asset! Since we introduce bikes a few years ago, they have been the most popular way of exploring our expansive resort. We take note of...

Hong Kong, China
Reviewed 2 June 2013

We stayed in one of the private pool villas and it was AMAZING!!! From the service to the spa to the hotel staff greeting you wherever (even from like 20 feet away!). First of all, the driver came to pick us up from the airport (THB1700 for a van) and it was around a 30-minute ride. Check-in was smooth, and...

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Helpful?
4Thank BB100
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear BB100, Warm greetings from Banyan Tree Phuket. Thank you so much for your wonderful feedback! It has been shared with the rest of the team and we shall keep up the good work. I am delighted to hear that you had an amazing holiday with us in enjoying a series of great service experiences by our team. I am...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Price Range: €284 - €1,022 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Top resorts Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#15 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Phuket staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“up grade your self, you will not be disappointed.”
beijing-lkb, 10 Apr 2017 | Read review
“double pool villa without a doubt.”
white100, 5 Apr 2017 | Read review
“The pool villa was sufficient for a couple... bigger villas are available”
jofayerty, 2 Apr 2017 | Read review
“Specify a refurbished room.”
lizaeth22, 26 Mar 2017 | Read review
“they are all villas”
charlenempullen, 25 Mar 2017 | Read review
5 of 5