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Serenity Resort & Residences Phuket

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#6 of 42 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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1,037 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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Mumbai,India
Reviewed 1 week ago

We stayed 5 nights at the Serenity property in the 2-bed penthouse room facing the sea. Room #820. Property is very well made and the views are breathtaking. Views are even better from the hilly sea views in belts - Karon, Kata & Patong. This is a lovely resort for people who just want to relax. The sister concern hotel's...

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Helpful?
Thank Kartik_MIKE
Reviewed 1 week ago

The location of the hotel is on the way to Rawai beach, takes about 10 mins by car, there's a small family mart right across the street and also a taxi stand right next door, which charges more than the average because you have no other taxi choices. My stay was absolutely great, I booked the 1 bedroom penthouse with...

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Helpful?
Thank ahmed a
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ahmed A, Thank you very much for your review and comments! With kind regards, Urs - General Manager

Hyderabad, India
Reviewed 2 weeks ago via mobile

Out of all our hotel stays & experiences, this is the best so far. Go for the pent house suit or double bedroom suite. They face the ocean & have terrace along with it. I water comes up to the hotel by day, & retracts by night.... This is a must see.. Hotel provides cannu too, u can set out...

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1Thank Gautam S
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Gautam, Thank you so much for your nice review, comments and compliments! Sincerely, Urs - General Manager

Sydney, Australia
Reviewed 3 weeks ago

My daughter and I stayed at the Serenity Resort & Residences Phuket last December and I highly recommend going there. The staff were each and every one of them fantastic, nothing was too much trouble. The rooms are fantastic and very clean. The ambience of the resort is welcoming and has a please come back feel. The pool is so...

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Thank Oncebittetwiceshy
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear OBTS, Thank you so much for your review and compliments! With best regards, Urs - General Manager

Istanbul, Turkey
Reviewed 3 weeks ago

Rooms at Serenity Resort very clean, comfortable and spacious. We had a two bedroom suit with Seaview which was very very good. I highly recommend this resort hotel to anyone who plans to visit Phuket. The staff at Serenity Resort are very friendly and all services (breakfast, dining, internet) are excellent. The only thing which was disappointing for us was...

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Helpful?
1Thank AliAltuncu
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ali, Thank you so much for your review and compliments! With kind regards, Urs - General Manager

London, United Kingdom
Reviewed 5 weeks ago via mobile

I have had the worst possible experience with this hotel. I saw the stunning pictures online, the beachfront location and the ' beach club' advertised, and so I decided to treat myself to a night of luxury on the beach after a hard fortnight of training at chalong. I booked a non refundable room on Agoda.com with full confidence. I...

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5Thank Travelgirl8823
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Anonymous Guest, Thanks very much for your review. The photos on our website show the beach at high tide and at low tide as well. We also mention twice on our website that swimming in the sea in front of the hotel during low tide is not possible. Something that applies to all hotels on Phuket's East Coast, not...

Berkshire, UK
Reviewed 6 January 2017 via mobile

Lovely hotel, but you need to book a suite otherwise it is a basic room with no view ( think concrete apartments). Pro's: Nice pool Good rooftop terrace Food was tasty Beers are cold Beach view in restaurant/bar/pool Staff were pleasant Nice bathroom in double room Offer shuttle to a nice beach and patong Supermarket/7.11 directly opposite for cheap water/snacks/beers...

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1Thank Natalie S
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Natalie, Thank you very much for your review, comments and suggestions! With best regards, Urs - General Manager

Raleigh, North Carolina
Reviewed 3 January 2017

Amazing stay at this resort. Staff was friendly and very helpful (thank you Sun!). Lovely accommodations (highly recommend a suite - so roomy and great view!). Out of the way so if you are looking for walking access to town etc. but great if you need some rest & relaxation. The food in the restaurant is out of this world....

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1Thank rjmikell4
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear R.... Thank you so much for your review and compliments! Sincerely, Urs - General Manager

Hong Kong, China
Reviewed 2 January 2017 via mobile

I was put up at Serenity resort while undergoing a wellness retreat at Atmanjai. Serenity is a modern building so if you are looking for tropical ambience in the shape of grass huts and villas this is not the place for you. However, the staff do their utmost to be good host. Most times residents forget to be good guests!...

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Thank AsianPeregrinator
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear AsianP, Thank you so much for your review and comments! We shall certainly attend to the door handle in room 826 asap. With kind regards, Urs - General Manager

Reviewed 27 December 2016 via mobile

We travelled to Rawai after being in Chiang Mai and it was a nice change of pace. The resort itself is in a city that is very slow and quiet, with not much to do other than the pool but that's not bad! The pool was very nice and there were several families but it didn't feel to crowded. The...

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Helpful?
Thank Nicole J
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Nicole, Thank you very much for your review, comments and suggestions. Sincerely, Urs - General Manager

1,507 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: €63 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort & Residences Phuket Hotel Rawai
Serenity Resort And Residences Phuket
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#3 Romantic Hotel in Rawai
#3 Top resorts Hotel in Rawai
#3 Family Hotel in Rawai
#4 On the Beach Hotel in Rawai
#5 Luxury Hotel in Rawai
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
22 questions
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Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views a must”
 of 5 bubbles Kartik_MIKE, 15 Feb 2017 | Read review
“Lovely views and excellent rooms”
 of 5 bubbles AliAltuncu, 5 Feb 2017 | Read review
“The upgrade to the suite is well worth the money. Small apartment size with huge tub and balcony overlooking the sea.”
 of 5 bubbles rjmikell4, 2 Jan 2017 | Read review
“We stayed on bottom level with pool restaurant and bar nearby. The others were further back but had great views over the bay.”
 of 5 bubbles honeysusie, 18 Dec 2016 | Read review
“Sea View Rooms”
 of 5 bubbles Z2173ZXalexd, 4 Nov 2016 | Read review
5 of 5