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Deevana Plaza Phuket Patong

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#18 of 317 Hotels in Patong
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Deevana Plaza Phuket Patong
Deevana Plaza Phuket Patong
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2,324 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
Melbourne, Australia
Reviewed 23 November 2015

will definitely make a point of coming back here. Great location close to the beach and service and room was excellent; staff were really good as well. This hotel chain both here and the resort will be a talking point back home to friends; well done all.

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Helpful?
Thank Craig T
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Craig T, Thank you very much for taking your time to post us with great score on Tripadvisor. We very glad to hear thay your at Deevana Plaza Phuket Patong was pleasant and enjoyable one. We are delighted to learn you impress with our product and service and confidence to return us. We are looking forward to welcome you...

Mumbai (Bombay), India
Reviewed 23 November 2015 via mobile

Great place to stay. Made my stay in Phuket a memorable one. House keeping staff and room cleaning staff were a bit stubborn, but the rest of the staff was very co-operative and helping. Should have some activities for kids in the kids play area.

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Helpful?
2Thank Ankit D
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Ankit D, Very much appreciate for taking the time to tell us of your recently stay experience. Thank you very much on given 5 scores review on TripAdvisor, we very glad to hear that our provided services is met your satisfaction. However the point on our Housekeeping has raised up as serious issue which need immediately improve to our...

Broome
Reviewed 23 November 2015

I stayed at this hotel a few years ago when it was the Mercure and it was amazing then and is still as amazing now. The Hotel is clean, the rooms are comfortable and the hotel is in a convenient location. The pool is huge and having a pool bar is great! Happy hours in both the pool bar and...

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Helpful?
1Thank Travelbug6714
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Travelbug6714, We very much appreciate for taking the time to tell us about your stay experience with us and thank you for all compliment with kinds word with great score. Travelbug6714, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Hobart, Australia
Reviewed 21 November 2015 via mobile

Very pleasant to stay, with fantastic, polite service and a decent room. The pool was clean and relaxing. Only issue was breakfast being expensive and somewhat limited in range (recommend pre-purchasing breakfast if you're interested). Overall, a good experience.

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Helpful?
Thank joshuapaoli12
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear joshuapaoli12, We appreciate for your taking the time sharing your experience at Deevana Plaza Phuket Patong and thank you very much for your great score. joshuapaoli12, the accommodation included breakfast will more reasonable price, however our breakfast in the same rang if compare the with same level hotel. Your comments will sharing to your team, I am sure that...

Singapore, Singapore
Reviewed 20 November 2015

Stayed at Deevana Plaza in Nov 2015. The location of hotel is convenient, 5mins walk to beach & 10mins walk to Bangla street/junceylon mall. Rooms are big enough for 2, very comfortable bed and nice little balcony. Breakfast spread was good. Can't say enough about the staff, smiling and always willing to help. Enjoyed our stay and will be back!

Review collected in partnership with this hotel
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Helpful?
Thank shaan26_sk
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear shaan26_sk, Greetings from Deevana Plaza Phuket Patong. We very glad to hear that your stay experience was pleasant and enjoyable. Very much appreciate on your kind word and interested to come back to stay with us. shaan26_sk, once our guest said to return back, mean our hotel on the correct way for making our guest met their expectation. Please...

Singapore, Singapore
Reviewed 19 November 2015

Rustic ambiance, cosy atmosphere, comfortable room, and friendly staff. Breakfast are ok but selections can be improved as we stayed for 4N. Location was nice as all places that we've been to are accessible Overall we enjoyed our vacation and given a vacation day we would sure stay again at DEEVANA.

Review collected in partnership with this hotel
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Thank fpcailipan
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear fpcailipan, We very much appreciate your comments regarding your stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 17 November 2015 via mobile

Our agent booked this hotel while we wanted to stay in the other ramada in patong. The rooms are ok but the hotel is old, as is the fitness facility. We decided to leave after the first night, and they showed no flexibility at all, not even a partial refund or transfer to the other hotel... Missed opportunity to make...

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2Thank Jdebelie
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Jdeleie, Greetings from Deevana Plaza Phuket Patong. We very appreciate for taking the time share the comment. I am sorry that your experience did not meet your expectations about your room charge refund as early check out reason, please allow me to express my sincerest apologies. As you booking is booked through travel agency then our Front Desk team...

Melbourne, Australia
Reviewed 17 November 2015

Been coming to Phuket for 10 years and have stayed at various hotels . nice hotel but starting to show its age. rooms are spacious , beds are comfortable but little things like showers going hot and cold , constant musty / damp smell to air conditioning is why I rated average only. Check in process could be more automated...

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Helpful?
Thank Dave-C-holiday
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Dave-C-holiday, We very much appreciate for taking the time sharing your comment. I am deeply sorry that your experience did not meet your expectations about your room condition and the delay service upon check-in, please gain allow me to express my sincerest apologies. We are most concerned with the satisfaction of all our guests and your feedback is of...

Singapore
Reviewed 17 November 2015

Everything is great except the old looking room. Staff service is very nice and friendly. Facilities are great too. However the room need some cleaning and renovation. Looks old and worn out. The location is still acceptable eventhough will need 20-25mins walk to the mall and Bangla Road. 15mins to the beach. If you doesn't like to walk much, I...

Review collected in partnership with this hotel
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Helpful?
Thank Calvin L
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Calvin L, We very appreciate for taking the time and gave us a great score. It is always a pleasure to receive constructive feedback. I will share your comments with our team especially on our Housekeeping and Maintenance Team. Calvin L, kindly be informed that our hotel has last renovated all rooms on the last year, however our team...

Reviewed 17 November 2015 via mobile

The hotel had almost everything. Located in the centre of Phuket's market and nightlife, we had access to almost everything without having to take a tuk tuk. Although the room was not set for a honeymoon (as our agent had asked), the second day we had pretty towel swans on our bed. Very polite and helpful staff, nice big pool...

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Helpful?
Thank Στέλλα Π
DeevanaPlaza P, Executive Assistant Manager at Deevana Plaza Phuket Patong, responded to this review

Dear Στέλλα Π, We, very glad to hear that your recently stay was pleasant and enjoyable one. And really appreciate on your 5 score review on TripAdvisor. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 

Additional Information about Deevana Plaza Phuket Patong

Address: 239/14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: €31 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong
Hotel Style:
#10 Business Hotel in Patong
#12 Spa Hotel in Patong
#12 Luxury Hotel in Patong
#16 Family Hotel in Patong
#21 Romantic Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Deevana Plaza Phuket Patong staff and other travellers.
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Questions? Get answers from Deevana Plaza Phuket Patong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend pool view”
 of 5 bubbles hannahluc2017, 13 Feb 2017 | Read review
“I got a standard room with pool view”
 of 5 bubbles 576thihas, 31 Jan 2017 | Read review
“Higher floor facing the open bars in the street”
 of 5 bubbles yikes741, 27 Jan 2017 | Read review
“Good and clean room”
 of 5 bubbles 847vireshs, 17 Jan 2017 | Read review
“See above.”
 of 5 bubbles geordiecpl, 13 Jan 2017 | Read review
5 of 5