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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, Phuket 83150 Thailand
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Mercure Phuket Patong
Updated 16/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 457 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Kids stay free
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Private pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Hiking
Mini golf
Snorkelling
Billiards
Evening entertainment
Fishing
Table tennis
Walking tours
Water park offsite
Waterslide
Nightclub / DJ
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Massage
Massage chair
Neck massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Chinese, German and 1 more
Hotel links
Special Rate:Book direct, Get more
2789Reviews250Q+A100Room tips
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Most Recent
joshdes wrote a review 1 Jul
Durham, United Kingdom217 contributions78 helpful votes
Excellent in every aspect - front desk, restaurant, lounge and housekeeping. Appreciate Ten for helping with my request for my return stay. Breakfast has good variety. Friendly staff members. Clean and well appointed rooms.I feel valued as a platinum Accor member. My favourite hotel in Phuket. Will be back soon.
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Date of stay: June 2022Trip type: Travelled solo
1 Helpful vote
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Claire W wrote a review Aug 2021
17 contributions37 helpful votes
Hotel's Favourite
We stayed at The Grand Mercure for 6 nights in July 2021 during Phuket Sandbox. The hotel were amazing at organising the PCR tests, even coming back with me when my son had an inconclusive result and speaking Thai and helping me sort it out. We had a 1 bedroom pool villa which was more than enough space for a family of 4, we had an extra bed and there was a little sofa so we all slept very comfortably for 6 nights. There is a fridge, a mini bar that is restocked daily (chargeable but not expensive!), plenty of water and towels. I loved the huge bath and the rain shower! The pool area is fairly small but my boys had a great time jumping in and out and using up energy and the outside chair is so comfortable. The best bit was that it felt really private like our own little hideaway, so quiet and calm. The hotel pool is great, steps for little ones and not too deep. The kids club is next to the pool so the kids can go back and forth. The breakfast everyday was amazing, one of the best we have had in Thailand...the pancakes, eggs Benedict, plentiful coffee and pork bacon and sausages were a winner! Also we are at bubbles restaurant one night and the 'Jewels of Phuket' set meal was incredible - still dreaming of that yellow crab curry! Me and my husband both had a Thai massage too which was very relaxing, just by the pool and the kids club so you can leave them supervised and sneak away. The staff couldn't do enough for us organising taxis, PCRs, dinners and recommendations for beaches etc. Thank you so much Grand Mercure we were so happy to be in Patong during this time and wish you all the success for the next few months and reopening of Thailand.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Get the pool villa or pool access rooms if you can - so good!
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6 Helpful votes
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 5 Oct 2021
Dear H9654KYclairew Thank you so much for writing such a heartfelt review on your recent stay with us. It gives us immense pleasure knowing that your stay among us has been a splendid one with the comfort of our private pool villa, the excellent food (especially authentic yellow crab curry) at our Bubbles Restaurant and we are delighted to hear you had relaxed and enjoyable experiences at Kid's corner and our awarded luxury Ryn spa. Additionally, your comments on the service of our team are very encouraging and are a great source of motivation for all of us to strive for creating exceptional experiences for our guests. Rest assured that we will share your review with all our team members. We look forward to welcoming you back for many more exceptional experience! with Grand Regards, Guest relations team
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Ashish Sharma wrote a review Jun 2022
Mumbai, India48 contributions5 helpful votes
The property is well spread out and located within a couple of minutes walk from Patong Beach, Street Shopping, Restaurants and the famous Bangla Street. The rooms are comfortable and the staff is helpful. They offer a good Breakfast spread but the food can definitely be better (sp the Indian Section). The pool area is definitely the highlight of this property and it also offers a basic gym, kids play area and some good Spa facilities. There are plenty of cabs and travel agents to book from just outside the hotel. This hotel is a good option when travelling with family.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear ash010676, Thank you very much for choosing our property. We are very pleased to note you had a pleasant stay with us and enjoyed many aspects of our property. We are always looking at ways to improve our services and your comments on Indian breakfast selection have been noted. Once again, thank you for your time and for choosing Grand Mercure Phuket Patong! With grand regards, Guest relations team
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rajsrana wrote a review Jun 2022
Byron Bay, Australia10 contributions1 helpful vote
What a wonderful hotel and probably has the biggest spread of breakfast I have ever seen in all my rears of travel. The pool is amazing and the cocktails are to die for. The staff are ever so friendly and would go out of their way to help you in any way possible. I stayed here for 12 nights, had a pool access room which was wonderful. The restaurant has some amazing tasting Thai dishes as well as European. The hotel is close enough yet far enough from the hustle and bustle of Patong beach. Will definitely be staying again.
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: Get a pool access room if you can… you will not regret it 😀
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1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear rajsrana, Many thanks for your 5* review and comments. It is always a pleasure to receive such positive feedback! We are grateful to know you had an amazing and memorable experience at the property! Your comments towards the great spread at the breakfast and the cocktails have been shared with the team and are highly appreciated. We hope to have the chance to welcoming you back here again. Should you need any assistance, please feel free to contact any of us. Best regards, Guest relations team
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Kylie R wrote a review Jun 2022
2 contributions1 helpful vote
The hotel was clean and room was lovely, it was a quiet location but close to markets and shops. The staff very amazing and very friendly and couldn’t do enough for you. It was a great stay and would recommend this hotel highly.
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 5 days ago
Dear Kye71 Thanks for choosing to stay with us and also recommending our hotel to the rest of the community! It gives us immense pleasure knowing that your stay among us has been a splendid one with the convenient location, room cleanliness and friendliness of our staff. Once again thank you and we hope to welcome you for another memorable holiday in the near future. Best regards, Guest relations team
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jassim a wrote a review Jun 2022
1 contribution1 helpful vote
This hotel is very good and good Location. It not far from the beach and close to shopping area . And we would like to Thank you to Noom and Batty who work at the front desks ,they are very helpful and friendly . So thank you again for good service . We love you hotel.
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 5 days ago
Dear 669jassima Thank you for your very kind review. We are really pleased to see you had a great stay with us and obviously already looking forward to your return. We will definitely thank Noom and Batty on your behalf! with Grand regards, Guest relations team
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ps0013 wrote a review Jun 2022
Sydney, Australia46 contributions10 helpful votes
The room was very spacious, clean and well maintained. The amenities were constantly replaced. The staff were amazing and the breakfast was exceptional especially the freshly squeezed juices. The gym is small and only 2 people are allowed at a time, so that was a problem at times. The hotels massage and spa facilities were also great as they had special offers. The hotel maintained covid save precautions. I would definitely recommend staying at The Grand Mercure Hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Breakfast queues could be long after 9 am, so try getting there early.
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 5 days ago
Dear ps0013 Thank you very much for such a detailed and wonderful review. We are delighted to see you enjoyed everything of your stay, from the rooms to the food selection, gym, spa to our dedicated team. It was a great pleasure to have you staying with us .. Hopefully we will see you again very soon! Best regards, Guest relations team
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Dimsum8 wrote a review Jun 2022
Kuala Lumpur, Malaysia31 contributions59 helpful votes
I am a regular traveller, or at least i was during the pre covid era. However, i rarely leave remarks on trip advisor unless it's has been an extremely wonderful experience. Grand Mercure falls into the extremely wonderful experience category. In fact, I can bravely say that my last stay with Grand Mercure was, without doubt, the best hospitality I have recieved from any of the hotels I have ever stayed in. It is, by far, the best hotel in Phuket. It provided me a wholesome experience during my 7 nights stay, so much so, I can't wait to go back there again. The family of Grand Mercure treated me so well and were simply wonderful. This hotel is suitable for all purposes of travellers to Phuket, be it for holiday or for work. The breakfast spread is full of variety and delicious. The one Bedroom Villa with pool is fairly priced and awesome to stay in, it was like a home away from home. I have been to Phuket many times and stayed in different hotels but Grand Mercure is the only one I will go back to again. A very special thank you to Ness, Julie, Yen, Oil, Sita, Lookin, Kai, and all the others whose names i fail to remember now. From Concierge to front desk to restaurant to spa to the housekeeping.. you guys and gals are amazing! Oh yes, you definately must try the spa, it is out of this world. Do remember to make advance booking as it is always full, the secrets out! The hotels location is really good. Almost everything is within walking distance. Yet, it's not smack in the centre of the hustle and bustle of the busy roads. Do give it a try and be privileged to enjoy it as much as I did! Cheers!
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 4 days ago
Dear Dimsum8, Thank you so much for writing such a flattering review on your recent stay with us. We are very honored and more than happy to learn you have enjoyed everything that we stand for. Rest assured that we will share your review and will thank all team members, especially Ness, Julie, Yen, Oil, Sita, Lookin, Kai on your behalf. Again, thank you for recommending us and we look forward to welcoming you back for many more exceptional experience! with Grand Regards, Guest relations team
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Sunil Shahani wrote a review Jun 2022
Mumbai, India5 contributions1 helpful vote
Hotel was very central and ten minutes to the beach. Staff was very courteous and always smiling. Reached early but was promised a room at 12 am by Ms Sita at the front desk. She was very helpful and arranged the room by 11.30 am. Breakfast was excellent with a very good spread. Rooms were good size and facing the pool Would love to come back again !
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear sunil2702 Thank you very much for sharing such a wonderful review! It is always very encouraging to see guests enjoying our facilities, not only our rooms, but also our restaurants, breakfast and the bespoke service provided by Sita. Thank you and hope to see you again soon. Best regards, Guest relations team
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Yassir D wrote a review Jun 2022
1 contribution1 helpful vote
I really liked my stay at the Grand Mercure. All the employees are very nice. I’ve never had as good of a breakfast buffet as at this hotel. The rooms at the pool are just perfect. But the best of this hotel are the lovely bartenders Dao and Apple. I really enjoyed my time at the bar with them. They were just to nice!!! I recommend this hotel to everyone, family or Solo!!
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Date of stay: June 2022Trip type: Travelled solo
1 Helpful vote
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Response from Jutima Jamroennam, Guest Services / Front Office at Grand Mercure Phuket Patong
Responded 1 week ago
Dear 44yassird Thank you very much for such a wonderful review and recommending us. We are pleased you enjoyed every bit of your stay and will compliment the team on your behalf, for their dedication and very attentive service. Please do let us know if you plan a new trip to the island shortly, we will be happy to assist you with any special arrangement you may need. Best regards, Guest relations team
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PRICE RANGE
US$57 - US$101 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
314
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Frequently Asked Questions about Grand Mercure Phuket Patong
Which popular attractions are close to Grand Mercure Phuket Patong?
Nearby attractions include The Boss Tailor Central Patong (0.5 km), Best Tailor Phuket Patong Suit Shop (0.3 km), and Universal Fashions and Tailor (0.4 km).
What are some of the property amenities at Grand Mercure Phuket Patong?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Mercure Phuket Patong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Phuket Patong?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Phuket Patong?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Mercure Phuket Patong?
Conveniently located restaurants include Cafe de Paris, Chou Chou Deli Shop, and Hern Coffee And Bistro.
Are there opportunities to exercise at Grand Mercure Phuket Patong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Mercure Phuket Patong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Phuket Patong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Phuket Patong?
The staff speaks multiple languages, including English, French, German, Chinese, and Thai.
Is Grand Mercure Phuket Patong accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.