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Phuket Graceland Resort & Spa

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Phuket Graceland Resort & Spa
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2,420 Reviews from our TripAdvisor Community

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Showing 2,086: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

Stayed at Graceland for 5 days. Was so excited to stay here after looking at their website and seeing their brochures but to be honest was bitterly disappointed by a number of things there. First let me start with the positives. Rooms are a great size. I found the cleaners very good at their jobs in maintaining our rooms and...

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Helpful?
Thank MOLLY_CHICK
Melbourne, Australia
Reviewed 2 days ago NEW

We stayed in a pool view room which was fine. Location is excellent not too far from the action in patong but far enough away so its relatively quiet. Breakfast good. I would rate higher if there was decent wifi (ours continually dropped out) and if there was any decent coffee (none even though we paid extra for espresso with...

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Thank altojus
Melbourne
Reviewed 3 days ago NEW

As a seasoned traveller to Thailand and staying in some of the nicest resorts, Graceland's did not disappoint. I have been here before and prior to the new sunset wing being constructed. This time we stayed in the sunset wing in a shared room for 2 adults and two grown up kids (4 adults)., the room was well appointed and...

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Thank Claudef1-Australia
Reviewed 4 days ago NEW

The hotel itself had seen better days. All in all quite an average despite of its 4 stars ranking by Neckermann. The music from the Belgian pub (belongs to the hotel) could be quite disturbing. The hotel staff is very friendly, no complain.

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Thank Swordfish o
Reviewed 4 days ago NEWvia mobile

Resort is excellent. There are many types of entertainment. The hotel is clear and looks like new. Also... animation team (Dario, Jana, Tamara and Renato) was the best. They were too nice, funny and reliable. My children were so thrilled! And my review? I recommend it absolutely to everyone (mainly because of the animation team- which was so good).

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Thank M D
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear M D Thank you very much for this generous review, and I am so very pleased to know that you found our resort to be excellent, and that you were so impressed with our entertainment team. Thank you also for recommending our hotel to all of our readers. Thank you for choosing to stay with us and I do...

Paris, France
Reviewed 6 days ago NEW

chcking was fast, lovely room, breakfast excellent ans good team love carpe diem animation, activities, 3 swiming pool, fitness ans near a beach, i would stay here but i must go home for children school, i recommend this hotel

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Thank hakim94400
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear hakim94400 Thank you so much for this kind and generous review, and thank you for choosing to come and stay with us, I am just so sorry that the children cut your holiday short! I am very pleased that your time with us was a success, and that you were pleased with so many aspects of your stay. I...

Reviewed 1 week ago NEWvia mobile

Was there for a week from the 4th couldnt be happier,lovely room great ameneties,super friendly staff A****,maybe could look at stopping people putting their towels out in the middle of the night and hogging all the deck chairs,some people not coming to sunbake until the afternoon

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Helpful?
Thank Jack P
GracelandGrace, concierge manager at Phuket Graceland Resort & Spa, responded to this review

Dear Jack P Thank you very much for taking the time to submit this very generous review . Of course I am thrilled that your stay with us was such a success, but the part of your review that I am particularly grateful for is the part where you describe our staff as super friendly.I can't begin to tell you...

Adelaide, Australia
Reviewed 1 week ago

We have just come home today from a 10 night stay in Gracelands Hotel & Spa in Patong Beach. I would highly recommend this hotel as the service was outstanding. They have free activities throughout the day including water aerobics fun games for children sometimes an outdoor picture evening on the lawns. The only thing it is a little bit...

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2Thank Cheryl S
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Cheryl S Thank you so very much for this lovely, kind and generous review , which I am particularly pleased with for two very good reasons. Firstly, thank for describing our service as outstanding. And secondly, thank you for all of your other TripAdvisor reviews which have read. I almost always read all of the other reviews written by...

Sydney, Australia
Reviewed 1 week ago

If you book an airport pickup through G/Lands they use an 'agent' at the airport who waits until you arrive and then rings around to find an available car. 30 minutes later you can still be waiting. I had to remind the lady agent 3 times.....finally my driver arrived and then had to get fuel and spent the entire trip...

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1Thank cmulligan7
Debrecen, Hungary
Reviewed 1 week ago

Checkin was fast. Our room was in the new wing. Huge room with huge beds. Pool view. Excellent condition. Breakfast: excellent selection, good variety. Dinner for Hungarians only. (Explanation: since there are hundreds of places to eat nearby most guests must have made reservation with breakfast only. We booked with Neckermann-Thomas Cook Hungary and their package deal included dinner. Thus...

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2Thank TheClintons
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so pleased to read from your review that you enjoyed your time at Graceland so much. Thank you for coming to stay with us, and thank you for indicating that you would not hesitate to come here again, we would like that very much. Satisfied guests such as yourself are the best ambassadors our hotel could hope for....

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: €79 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Phuket Graceland Resort And Spa
Phuket Graceland Hotel Patong
Phuket Graceland Resort & Spa Patong
Hotel Style:
#9 Business Hotel in Patong
#13 Top resorts Hotel in Patong
#21 Spa Hotel in Patong
#24 Luxury Hotel in Patong
#39 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Phuket Graceland Resort & Spa staff and other travellers.
98 questions
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Questions? Get answers from Phuket Graceland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“closer to the main building, farther away from the Belgian pub.”
 of 5 bubbles swordfisho, 17 Feb 2017 | Read review
“The pool view room is really lovely. Great shower, bath, a queen size bed plus a double bed in the room.”
 of 5 bubbles cherylsJ100DE, 14 Feb 2017 | Read review
“The entire site needs $$ spent.”
 of 5 bubbles cmulligan7, 13 Feb 2017 | Read review
“Ask for a room in renovated section of resort.”
 of 5 bubbles kbean79, 5 Feb 2017 | Read review
“I would not chose a room with a pool view - it can become noisy mid day”
 of 5 bubbles MaryAthens_11, 1 Feb 2017 | Read review
5 of 5