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Finding an ideal family-friendly resort in Patong does not have to be difficult. Welcome to Phuket Graceland Resort & Spa, a nice option for travellers like you.
Given the close proximity of popular landmarks, such as Patong Mosque (0.2 mi) and Bangla Boxing Stadium (0.5 mi), guests of Phuket Graceland Hotel can easily experience some of Patong's most well known attractions.
Free internet access is offered to guests, and rooms at Phuket Graceland Resort offer a flat screen TV, air conditioning, and a minibar.
During your stay, take advantage of some of the amenities offered, including a concierge, room service, and a rooftop terrace. Guests of Phuket Graceland Resort are also welcome to enjoy a rooftop pool and breakfast, located on site. For travellers arriving by car, free parking is available.
Patong has plenty of pubs. So when you’re here, be sure to check out popular spots like Moody's Cafe, Nicky's Handlebar, and Rosco's Restaurant & Sports Bar, which are serving up some great dishes.
If you’re looking for things to do, you can check out Patong Beach (0.6 mi), Bangla Road (0.7 mi), or Patong Boxing Stadium (0.6 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Phuket Graceland Resort & Spa looks forward to welcoming you on your visit to Patong.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled close to the beach, Phuket Graceland Resort & Spa is lauded for its prime location and lively atmosphere, complete with live music and modern accommodations. While some guests consider the pricing on the higher side, others believe the resort provides good value, especially given the array of amenities like pools and entertainment options.
The rooms are typically described as spacious and tidy, though a few visitors have noted maintenance and noise concerns. The service shines with numerous mentions of friendly and attentive staff, although service consistency has room for improvement.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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Having stayed here for 10 nights I can absolutely recommend Graceland resort and spa, having read some if the negative comments we weren't to sure what we were getting into but don't believe what you read make your own mind up. First up we arrived in Phuket early got to the hotel at 9am usually check in is 3pm but they had our room ready for 11am and we had a full day so they were very helpful friendly and polite the reception staff were always outstanding the 2 times we met them check in and out. We booked a pool view deluxe room facing the left hand pool and it was more than suitable great view Aircon etc no mini bar but that's easy fixed 2 bottles of drinking water topped up every day. There is 4 pools at least here and they are brilliant our pool which has to be at least 100 metres long was stunning a real tropical setting with a pool bar 2 pool bars in the hotel could have stayed here forever really top class,also have your breakfast at the sunset restaurant far better than the main breakfast area breakfast there starts at 7am any drinks lunches etc where real good Graceland is right across the street from the beach and dozens of street food stalls they are all cheap and brilliant come with a brilliant view as well. Only a few negatives not enough sunbeds they need replacing you'll most likely have to sign in each day to the WiFi I usually turned it off and on and it worked fine you'll see the odd broken tile or areas that need a lick of paint these are all small niggles don't let it put you of this is a great hotel with a location to match highly recommended we'll definitely be back next year.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:Sunset restaurant for breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Guest Services / Front Office at Phuket Graceland Resort & Spa
Responded 15 Mar 2024
Thank you very much for this great review, it was a pleasure to read your review and to know that you had a great time with us. We will discuss and evaluate the negative points and eliminate them before your next visit. We wish you all the best and hope to welcome you back soon.
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The hotel loved it. We lived in the 6th corus on the second floor with garden views. The room and bathroom is large, with modern renovation, there was all the necessary, even a sewing kit and cotton pads) soap, shampoo, shower gel, body lotion - all good quality. Cleaning and changing towels every day, changing bed linen every day. The floors, I'm sure, are not cleaned in the room, a damp cloth swept the sand in the corners and that's all, however the holiday did not spoil it for us, wherever we used to rest with cleaning everywhere so) the hotel area is quite large, quite green. There is a bowling alley, several swimming pools, one of them on the roof of a three-storey building, a gym, and yoga and aqua aerobics classes. There are three restaurants and a beach bar. Breakfast is served in two restaurants, with room for everyone. Despite the abundance of dishes I struggled to choose what to eat, ended up making do with fried eggs, cheese (untasty, but where to go) and canned olives. Fruit and baked goods, coffee normal. The hotel has a main contingent of foreigners, there were practically no Russians, but many noisy Chinese, after which the restaurant is like a tornado... The hotel is located on the first coastline, the beach across the street, there is a special Thai employee with a red flag who organizes the crossing in front of the carriageway, t to in Thai it is not customary to allow pedestrians) the sea was not bathable, t to out of season, high wave and other troubles... In 10 minutes on foot 7/11, cafes, dipsticks, massage parlours, laundry facilities, sales of excursions, rental of bikes, auto m. If you follow the second line - in 25 minutes on foot shopping malls Jang Ceylon and Central Patong, in 25 minutes by taxi - the old town and the Central Festival is an even bigger shopping mall, where there is everyone's hotly loved uniclo, hourdham, zara, mango, etc. Despite having vacationed in the unfortunate low season thanks largely to the hotel (well and fruit, of course) holiday can be called successful!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We were a group of 11 (two families - parents with kids ranging between 15 and 20 years). We booked 5 rooms and stayed for 14 days.
The hotel is in a good location, approx 10-15min walk from Bangla road and directly across the road from Patong Beach. The hotel offers different daily exercise classes at 9:30am (ie: pilates, yoga, strength etc) and a variety of pool and kids club activites (Monday through to Saturday). The hotel gym is well equipped and there are plenty of restaurant/cafe options, pools and several swim up pool bars. Whilst the pools and surrounding areas (including the pool towels) are in need of updating and refurbishment, they are clean and maintained throughout the day. There is also a spa, gift/beauty shop, tour office and business rooms/facilities available although we did not need to utilise any of these.
In general, we found all of the staff friendly and accommodating particularly the housekeeping and maintenance staff.
Breakfast had a great variety although the main restaurant was very busy between 9am-10:30am where it was difficult to get a table. However, you can always eat at the Sunset Restaurant for breakfast and we never had any trouble getting a table here.
We would agree that the hotel is quite outdated, run down and in need of maintenance altough we noted that renovations/refurbishments were taking place while we were there. Our friends rooms (Deluxe rooms in Block 3) had been updated however we were in Block 4 (pool view rooms that were interconnecting) and our rooms had obviously not yet been done as they were outdated, had very poor Wifi in the rooms and our TV did not work very well. However, the rooms were clean, relatively spacious and had everything we needed. Housekeeping also did a fantastic job of cleaning our rooms everyday and replacing our towels (and bed linen if requested).
Overall, we found this hotel good for the price and location and we would stay again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Roll away bed is only suitable for young children, not teenagers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Guest Services / Front Office at Phuket Graceland Resort & Spa
Responded 11 Oct 2023
We are delighted to read your wonderful review and thrilled that you had such an enjoyable stay at our hotel! Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. We hope our have a chance of welcoming you back again!
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Most of the negative reviews about this place seem to relate to the exterior of it appearing out of date and tired looking, which in fairness is true, but thankfully the actual bedrooms feel much more modern and contemporary than the outside and are a really good size too.
The fact that it is situated so close to the beach and has three large pools and a bowling alley also gives it an edge over other resorts in the area. However, it will need a full renovation soon if it wants to keep up with the other hotels in Patong. For the mean time though, a simple paint job on the exterior facade, (say a bright clean white colour on the walls and a dark grey spray paint for the visible roof tiles) would make this place feel a lot fresher and less dated and give the Sheraton 4 points next door a run for its money. I’m afraid it is the awful yellow walls with the dreadful red balconies that give this place an early 2000’s feel, together with the unattractive lobby and reception area which for some reason, has ridiculous plastic palm trees cluttering up the whole place. The appearance of a hotel lobby is important because it creates a first impression, and unfortunately appearance wise this doesn’t create a good one.
I do hope management take on board the suggestion about changing its colour to white in order to update the place, as the resort is one of the largest in Patong Bay and some people (including myself) are probably still hesitant to book here after viewing the outside of it on google maps and street view. It is a good hotel that looks (based on the exterior) that it is past its best, but there is still some life left in this place yet.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Guest Services / Front Office at Phuket Graceland Resort & Spa
Responded 14 Aug 2024
Thank you for your constructive review and your interest in helping us, we appreciate it very much. We are glad that you had a great time with us and we would be happy to welcome you again. We will try to take into account as many of your suggestions as possible and improve ourselves. We wish you all the best and thank you again.
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Phuket Graceland is like a tropical garden by the Andaman Sea. There were so many plant species around the hotel buildings that I often used the Google picture search function to find out what they represented. The hotel has several pools, including a rooftop pool that gives the impression of continuity with the main pool and the sea. The sea is just across the street and there are many street vendors selling traditional Thai food. Crossing the street from the hotel to the sea was not straightforward, as pedestrian crossings mean nothing to local drivers, but during certain hours an employee of the hotel was sitting there with a red flag to stop the traffic such that guests could cross. My room was located in the Sunset Deluxe area and I really appreciated its design and the smart TV with YouTube access, though the TV remote control was a bit weird (I found my way with it mostly by hazard). I also liked that breakfast was served from 6 am, which was very practical for guests who like me left very early on day trips to the islands. Cocktails were very cheap by European standards. The maracuja one is worth trying, they use real fruits and not syrup as in other places. A mention also for the hotel staff, as they were very professional and helpful. I saw that many of the previous comments were complaining about the old state of the hotel. That is true, but extensive renovation works are underway. Some buildings had already been repainted and the pool bar in the Sunset area is brand new. I will probably return to Graceland to see the results of the renovation works.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Guest Services / Front Office at Phuket Graceland Resort & Spa
Responded 28 Nov 2023
Thank you so much for taking the time to leave such a glowing review of your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us. It's our top priority to provide exceptional service and create memorable moments for our guests, and it's always heartwarming to receive such positive feedback. We look forward to welcoming you back to Phuket Graceland in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
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I don't want to deduct points for always having the same breakfast. It's delicious, but most of the time I didn't go there for this reason. In any case, it would be suitable for those with a sweet tooth. Juices and sauces may vary. The hotel is very cozy for various reasons. I had a room where the windows did not open and they were painted over, there was a smell of freon near the bathroom from the constantly running air conditioner, but I had no problems while sleeping. Set the temperature, cover yourself and you can sleep. The bed is not very sagging. The room is cleaned every day and cleaned in too much detail. The cleaning lady tried to outdo me and arrange my things even more beautifully than I did. Bed linen and towels are changed every day. The hotel has very friendly staff who speak English. They are able to understand and try to help in any situation. Please note that it is illegal to throw away glass bottles in the country. They must be left in the room. The cleaning lady will take it out. They are returned to production again. The room I had was one of the cheapest, but this is a room where you can hang clothes on a drying rack, use a refrigerator, kettle, hairdryer, umbrellas, safe, TV, slippers, shower gel, shampoo and other nice little things. But I chose the hotel because of the pool. There are 4 pools. The first one is on the 3rd floor, overlooking the second one, standing on the street. And 2 more in the area where the rooms have access to the pool. Attaching photo
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first holiday without “Ollusive” succeeded! The hotel liked everything: the area is not large, but the hotel location itself is excellent, there is a lot to walk (in walking distance of cafes,restaurants,shuffles,shops,salons,exchangers,pharmacies), breakfast good,friendly and responsive staff. Room cleaning:💓never seen this quality on any vacation, towels were changed every day. In the DR, I found a hotel cake in my room - very nice! From the cons I will highlight one- sunbeds in the shade by the pool there are no available, they are already occupied from 7 am...but for us it is not significant as the Thai sea is beautiful(the weather was great, 5 days of all rest there were not even waves) I recommend taking a photo shoot, not expensive from them👍(a girl walks on the beach in the morning and invites, taken to the location of nearby Karon beach) Cheap massage (worth coming back for!)) In expensive restaurants twice "logged" - expensive, and dishes did not like, so cafes from the sea side with wretched stickers on the tables 👍 huge portions and delicious. 📌The downside was still big: alcohol (wine, champagne) - very expensive in Phuket. I would have known, brought with me from "duty"... We drank local rum from "7Ieven" - very good, beer normal!
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The grounds are kept clean and tidy and the staff are so friendly. The location of the hotel is great as it’s a short walk ( 5 minutes) past the food stalls to the more busy part of the resort. The beach is amazing and everything is very clean.
We were so excited to arrive after a long flight and then found out our family of 5 with two rooms had been split up into two different parts of the hotel so our swim up pool’s wasn’t used much as we had to go to the main pool to be together.
The room for 3 was small and had very little storage so our clothes have been thrown all over the place for two weeks.
The dreaded sun lounger argument I’ve always got them as I’m an early riser and will sit by the pool reading my book. However there has been lots of people that can’t everyday.
The pool has a ring of built up suncream and grease around the water level which would be an easy fix with a cloth.
Pool towels are available all the time.however don’t keep your towels more than one day as she said she has no note of me having them. I had to take a picture of my room number and key to her to prove I could have some more.
The swim up bar staff are lovely however your not getting tipsy on the cocktails.
Room services is sketchy and inconsistent. Our room was often not done before we returned from the pool or a day out. On 3 occasions we were given no towels and on asking her we couldn’t have any until gone 5pm. One night we had to get pool towels to shower before our evening entertainment. We have also not had room service as it was to late and needed to be showering when she wanted to come in our room.
The hotel is good for letting you have late swims to cool off after a hot evening. However it’s now 5:30 in the morning and I am awake as the people in the room above us have been on their balcony all night with others in loud voices and I have reported it to reception 3 times and the security guard has been out and still they are there keeping all the other guests awake. Which is disappointing as it’s not fun for any other guests.
We haven’t let the above effect our holiday however been disappointed by these things. It’s our last day and we will all probably be sleeping being awake all night.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Guest Services / Front Office at Phuket Graceland Resort & Spa
Responded 13 Apr 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input and apologize for any inconvenience you experienced during your visit.We are deeply sorry to hear that your stay did not meet your expectations. We take your comments seriously, and we are committed to addressing the issues you've raised. Your feedback helps us improve our services, and we will take the necessary steps to ensure a better experience for future guests.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back and provide you with the exceptional stay that we are known for.Thank you for choosing Phuket Graceland, and we appreciate your valuable feedback.
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Rooms were clean and comfortable, 33 had a bath, 15 didn't. Rooms faced the 2nd pool and were near the restaurant so live music played until 10:30pm each night. Lots of families/ kids.
Pros: clean/ spacious rooms 3 pools great breakfast buffet 10 pin bowling available close to beach/ shops/ restaurants huge resort- lots going on nice grounds water supplied daily can borrow pool and beach towels seats on balcony/ drying racks available small gym
Cons: No bedside lamps so room all lit up if one person wanting to sleep/ other not No powerpoint near bed- not many powerpoints in room tea/coffee in room- no chocloate or kid friendly options step into bathroom- can be dangerous/ trip hazard huge window from bathroom to bedroom- WEIRD.... there is a blind but why not a wall? housekeeping was hit & miss- often late in day and often had to ask for hand towels/ bath mats or replacement towels
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Gästeservice/Empfang at Phuket Graceland Resort & Spa
Responded 4 Oct 2024
Thank you very much for your review. It is great to hear that you had a lovely stay at Phuket Graceland. We will take your feedback to enhance off the positives and improve any defects we may have to ensure that we bring highest satisfaction to all guests! We hope to have a chance of welcoming you again next time.
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Several good pools, but it can be difficult to find a free sunbed during peak hours. The beach right in front of the hotel. Our room (Sunset Deluxe Pool View) was a good size and fairly quiet, except in the afternoon when the crowd at the pool bar below the window got rowdy, but luckily we were rarely in the room at that time. We hoped that the name of the room Sunset means that you can see the sunset from there, but it is not so, it is just the name of the building of the hotel. We loved the location: on the beach; the city center was a short walk away, but far enough away that the noise didn't get here; On the side of the road leading to Phuket Town, i.e. going to Phuket Town (where we often went), there was no need to wait so long in Patong traffic jams. The breakfast had a large selection, but we didn't really like the food. The restaurant was OK, but nothing special. At the same time, on this trip, we rarely had a very good food experience elsewhere The gym is quite big, but outdated. We didn't find a SPA in this hotel, although the name of the hotel suggests it, probably SPA meant a massage salon, with inadequate prices (as is usual in hotels).
The hotel is old and already very worn, it desperately needs a thorough update and many things should be replaced already. Many of the renovations that have already been done have been done very sloppily, for example, the painting work has been done in such a way that the entire area is full of paint stains. I did not like the fact that in case of rain it is not possible to go from the reception to the room or from the room to the restaurant without getting wet, everything is in separate buildings and there are no covered walkways between them. Very bad internet, even reading e-mails was very slow. The slippers were very poor.
We ordered a room with one large bed, but we got a room with two large beds and they claimed that they don't have a room with one large bed, while the description of the rooms on the hotel's website states such an option. The bed mattress was a bit too soft for my taste.
We did extensive preliminary work on the hotel selection and this hotel best met our wishes. We hoped that it was not so worn out, but even so, we would probably choose the same hotel next time to stay in Patong.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phuket Graceland Guest Relations, Guest Services / Front Office at Phuket Graceland Resort & Spa
Responded 4 Dec 2023
Thank you so much for taking the time to leave such a constructive review of your recent stay at our hotel. It is good to hear the positives and things we could improve on. It's our top priority to provide exceptional service and create memorable moments for our guests, and it's always heartwarming to receive such feedback. Your valuable comments are greatly appreciated, and we will make sure to share your comments with our management. We look forward to welcoming you back to Phuket Graceland in the future. Please send us email during your next visit at info@phuketgraceland.com, so we can help you with room selection to what matches your style best as 1 King bed room is also occupied very quickly during high season.
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All our tours picked us up from the hotel lobby or just in front of the hotel. Many activities and tours can be booked from the hotel. They have a tour desk at the hotel who can assist.
There are more places to choose from in the Patong area.
PRICE RANGE
€87 - €302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phuket graceland hotel patong, phuket graceland resort and spa
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
600
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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