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Patong Heritage

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#117 of 319 Hotels in Patong
Certificate of Excellence
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1 room 2 adults 0 children
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Patong Heritage
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127 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Reviewed 1 week ago via mobile

Total 8 of us stayed 3 nights in 2 units of 2 bedrooms apartment. Average stay, huge rooms, huge balconies. No microwave, only one bathroom in each unit and were given only 1 key in each unit too. Housekeeping staff were friendly except duty manager in front desk was very rude. His other staff were much helpful & friendlier than...

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2Thank cintalynn
Reviewed 4 weeks ago

I went back again to this hotel after searching for an hour on the internet thinking of experiencing a different one. The service of the staff is just so warm and what surprised me when I checked in the front manager immediately greeted me 'Mdm, you have stayed in our hotel before and I recognized you, welcome back!'. The staff...

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Thank Christine L
Reviewed 26 January 2017 via mobile

Great staff , willing to help. Sunshine the manager done a great Job to make sure we are happy and comfortable big thanks to him and reception staff. Hotel at close proximity to shops, beach and amenities . Staff are very helpful , room service daily . We had a group of families with us. The double room was suitable...

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Thank Jacquie M
Karachi, Pakistan
Reviewed 20 January 2017

Location was perfect and staff was extremely helpful. Its an expensive property for what they were offering. Room was clean but probably they used an inexperienced interior designer who had no clue about aesthetics and basics. Room was super clean but i think they recently renovated it and used paint to hide flaws. Its a great hotel but feels old...

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Thank Khiz
Reviewed 13 January 2017

Pros: The location is good, close to Jungceylon Shopping Centre and away from the main street that you won't hear much noise. They have nice buffet breakfast and it changes a little bit every day. Their staff are friendly and polite. Cons: It looks good from the Lobby but not in the room. There was not enough light in our...

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Thank Zhao J
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Zhao J, Your comment is valuable as they will help us to continually monitor and upgrade the quality of our hotel. I am delighted to read that you had a pleasant stay. However, we are truly disappointed to read your review about the room and bedding. We sincerely apologize to you on the aformentioned flaws. Hope to have another...

Sydney, Australia
Reviewed 11 January 2017

Where to start? at first it seem to be a nice hotel, my partner and i waited for 3 hours to check in! planned to stay for 10 nights, on the website the pictures looked beautiful, finally seen our room and it was terrible! im not kidding floor was sticky walls where dirty, bed was squeaky no head board so...

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1Thank stephanieaqueveque
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear stephanieaqueveque, Firstly, thank you very much for your recent stay at Patong Heritage and for taking time to leave your feedback. Reading your comments, we are very sorry you had such a disappointing experience at our property. Your comments are valuable to us and the concerned remarks have already been passed on to our department heads. We will ensure...

Reviewed 9 January 2017 via mobile

Great hotel for the price, very clean and perfect location. Staff extremely helpful, friendly and professional...comfortable beds (not too hard like many in Thailand). Outstanding location for all shopping and restaurant needs. Will have no hesitation in staying at Patong Heritage again.

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Thank Aussieshaker
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Aussieshaker, Warmest greetings from Patong Heritage! I would like to thank you so much for taking time to write your review. It was our great pleasure to have you staying at Patong Heritage and to provide you with an incredible guest experience. We hope to greet you back to Patong Heritage in the near future. Kind regards,

Wellington, New Zealand
Reviewed 2 January 2017

I found the Patong Heritage to be a great hotel for its reasonable price. Upon check-in I was upgraded to a sea view room on the 9th floor. This was basically a one bedroom apartment (although with a second bed in the living room half) and with a wrap around balcony that included a table and chairs for some al-fresco...

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Thank Adrian R
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Adrian R, Please allow me on behalf of the member of staff to thank you for sharing your wonderful experience with the TripAdvisor community. At Patong Heritage, we strive offer uncompromising service as well as facilities. Thanks again for your comment and we look forward welcoming you back to our hotel. Sincerely yours,

Melbourne, Australia
Reviewed 27 December 2016

Staff at the hotel were all professional and accommodating. Rooms were large and well maintained. Amazing sea views from some rooms. Buffet breakfast was tasty and plentiful. Location is great, amongst food outlets, near shopping and nightlife. Overall, a good, well-priced, value for money hotel.

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Thank FrancescoDaniele
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear FrancescoDaniele, Please allow me on behalf of the member of staff to thank you for sharing your wonderful experience with the TripAdvisor community. At Patong Heritage, we strive offer uncompromising service as well as facilities. Thanks again for your comment and we look forward welcoming you back to our hotel. Sincerely yours,

Auckland Region, New Zealand
Reviewed 20 December 2016

Although we had booked a basic room which we may have been a little dissapointed had the room been available, mainly due to limited space and the decor being a little tired. The service here is wonderful, every staff member we encountered made us feel welcome, and taken care of. The location is far enough away to not be so...

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Thank Jourdie93
Pimravee M, Public Relations Manager at Patong Heritage, responded to this review

Dear Jourdie93, Please allow me on behalf of Patong Heritage to thank you for sharing your wonderful experience with the TripAdvisor community. We are more than happy that you had a great stay with us. We strive offer uncompromising service as well as facilities. Your comments are certainly valuable for our future improvements. Thanks again and we look forward welcoming...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge

Additional Information about Patong Heritage

Address: 205/16 Rath U-Thit 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: €36 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Patong Heritage 4*
Number of rooms: 160
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Also Known As:
Patong Heritage Phuket
Hotel Style:
#54 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Patong Heritage staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Except when you open the balcony, AC is quite noisy, any complaint just call & they will response”
 of 5 bubbles , 19 Feb 2017 | Read review
“Any room with sea views”
 of 5 bubbles FrancescoDaniele, 27 Dec 2016 | Read review
“Ask for sea view room”
 of 5 bubbles papaloma123, 20 Nov 2016 | Read review
“Top floors if possible.”
 of 5 bubbles GermanL658, 23 May 2016 | Read review
“Room 802, 902, 901 or 1209 is highly recommended”
 of 5 bubbles hanss168, 17 May 2016 | Read review
5 of 5