Phuket Marriott Resort & Spa, Merlin Beach
99 Muen-Ngoen Road Tri-Trang Beach, Phuket, Patong, Kathu, Phuket 83150 Thailand
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 15/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Phuket Marriott Resort & Spa, Merlin Beach
Updated 15/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#28 of 457 hotels in Patong
Location
Cleanliness
Service
Value
Travellers' Choice
Set among forested mountains and lush, tropical landscaped gardens, serenity awaits at Phuket Marriott Resort & Spa, Merlin Beach. Located on a beautiful secluded stretch of white sandy Tri-Trang Beach, our resort in Phuket, Thailand boasts its own reef and stylish accommodation. We are the ultimate destination for individual travelers, families, weddings and MICE. Three beautifully appointed swimming pools, modern fitness facilities, kids club, Spa & a wide variety of food & beverage. Phuket Marriott Resort & Spa, Merlin Beach has an outstanding activity program for all ages offering extensive options for the most discerning traveler. The resort's own house reef offers guests colorful underwater adventures (snorkeling and diving) without ever leaving the property. It is also home to Phuket's first sanctuary for butterflies, a unique conservation project aimed at increasing the native butterfly population.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkelling
Aerobics
Entertainment staff
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, Thai
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
16Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
99 Muen-Ngoen Road Tri-Trang Beach, Phuket, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
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3574Reviews541Q+A100Room tips
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+1
Stayed at Merlin Beach for 7 nights. Overall the service and experience was amazing and worth the money. Checking in we used the hotel taxi service from phuket airport. This is only $20 more than a normal taxi and takes the stress out of pickup with your name on a board and then escorted to the car. On arrival we where greeted with smiles and a welcome drink each. Check in was quick and easy. The room is a 10/10 for cleanliness and modern features for Thailand. Not dated at all. We where in a sea view room which had amazing views. The pool view was also great and would suffice for next time. Don't listen to the other reviews about the beach. The beach is great and fine and easy to navigate and is safe. Yes at low tide (say post 4pm) the tide goes out and it's a long walk to go for a swim. But you have 3 massive pools you can use. When the tide is out the rock pools are amazing for exploring with hundreds of fish and crabs to look at and explore. When the tide is in the beach is an amazing white sand and th water is crystal clear. The beach had TWO separate massage places that do laundry. One does drinks. These places are amazing and much cheaper than the hotel. Pool area is great and with 3 pools there is plenty of places to sit. The main pool has a swim up bar and you can also get snacks. Buffet breakfast was great and had way too many options !! Only negative is the prices of drinks. Happy hour at the pool bar is 3 to 5 then rum bar at 5 to 7. This is 2 for 1 and makes the prices ok. However compared too thialand in general it's abit expensive. The concierge is great and can book private cars, tours or whatever you like. A heap of taxis wait out the front od the hotel to take you wherever you like. All prices are fixed so no negotiations but also no rip off's. Bangla road is 250 baht taxi and 300 baht tuk tuk away (about 10 mins) All in all this resort is worth the money and in a great location for both relaxing and heading into patong. …
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: The grill restaurant also does breakfast. A few less options but less busy
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Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 2 days ago
Dear Khun J S, Thank you for taking the time to give us the review. We value and enjoy reading favorable reviews about all aspects of our resort, particularly the private beach and reef-walk activities. For your valuable comments, we will share your useful feedback with our team in order to enhance the product. It is a pleasure to hear that we did great in serving you. Looking forward to welcome you in your next trip to Phuket. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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We were on a family holiday (accompanying senior citizens) and booked 5 premium sea view rooms at this property. Check in time was 3 pm and we reached this property at 3.30 pm. surprisingly only 3 rooms were allotted and for balance 2 rooms, we were asked to wait for 2-3 hrs. In spite of booking and paying in advance, rooms were not allotted to us on time. Instead they were allotted to some other guests for late check outs by accepting additional charges. This was the reply by Ms Cha ,The staff at the front office . She was extremely rude and non cooperative. She was arrogant and was not bothered about getting a check in done for us . This kind of treatment is not acceptable from a reputed chain like Mariott hotels .Ms Cha is answerable to us for spoiling our holiday . Very unexpected and unacceptable treatment from Ms Cha. We were later allotted room no.1323 which apparently is an ocean view room with no view of the ocean. We had paid Extra charges for an ocean view room. Extremely disappointed with the kind of treatment and will strongly not recommended this property for holidays. MS CHA is an extremely rude and inconsiderate employee. …
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Date of stay: June 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Thasanee Thasanothai, Guest Services / Front Office at Phuket Marriott Resort & Spa, Merlin Beach
Responded 4 days ago
Dear rameepanchshil, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Best regards, Phuket Marriott Resort and Spa Merlin Beach Team
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We reached at 3.30 after a long drive. 10 people in the group some aged 70 plus and mostly seniors celebrating birthday of our family matriarch. Ms Cha couldn’t allot rooms even after waiting for an hour. Even after this long and unacceptable wait, out of 5 rooms booked and paid in advance we were given only 3 at 4.30 pm and for the other two we were told to wait for more 2/3 hours. It seems guests were allowed by Ms Cha to extend their check out by paying extra and therefore the delay in allotting rooms to us. So then we requested for upgrade, since we were all very tired and needed to checkin as we were there only for 2 nights stay in Phuket. Ms Cha flatly refused and was quite rude and arrogant. It is extremely disappointing that a property managed by the reputed Marriott brand gave us such shabby treatment. Your staff at checkin led by Ms Cha is answerable for spoiling our holiday time in Phuket. Extremely disappointed that so many Marriott Bonvoy members who were part of the group was treated in this manner.…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Avoid this property like the plague
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2 Helpful votes
Helpful
Response from Thasanee Thasanothai, Guest Services / Front Office at Phuket Marriott Resort & Spa, Merlin Beach
Responded 4 days ago
Dear skk1963 Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Best regards, Phuket Marriott Resort and Spa Merlin Beach Team
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We had booked 5 premium seaview rooms for 2 nights starting 19gh june2022 when we reached for check in at 3.30 the lady at the check in counter refused to give us all the rooms at that time as she said the rooms are not ready Only 3 were given and rest she said after 2 hours when our check in time was 3 pm and we reached after the check in time We were travelling with senior citizens and for my mothers 70th birthday that’s why had requested at the time of booking to give us rooms together but they were in no mood to do that They were giving us rooms in different wings They said we had blocked the rooms but as some other guests paid us extra and extended their stay we gave them those rooms The lady and her senior who was dealing with us were extremely arrogant They also screamed at us in front of several other guests It was completely their fault but rather than accepting their mistake they were getting angry We also requested for any other solution in this case to which they refused We requested them that we will book else where to which the lady said you can go if you want but we will not give you a refund So no refund and room as per their wish We were stuck there with all seniors None of us had lunch After lot of arguments we got the rooms at 5.30 pm so our precious holiday time was wasted After going to the room we realised that 1 room was called sea view only because from the corner of the balcony you could get a partial view of the sea In this property the answer for all requests is a NO For food not advisable for vegetarians Service in the restaurant bar and all other places pathetic I would never recommend this property as when you go to a chain like mariott you expect a certain standard of service Very very disappointed…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Avoid booking this property
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Helpful
Response from Thasanee Thasanothai, Guest Services / Front Office at Phuket Marriott Resort & Spa, Merlin Beach
Responded 6 days ago
Dear Journey57122264642, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Best regards, Phuket Marriott Resort and Spa Merlin Beach Team
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+1
This was our first time in Phuket as a family. The service was exceptional and the staff were more than polite, always smiling. The rooms were very spacious very clean and ofc very comfortable. One of the best places we've stayed at so far. The swimming pools are big and always clean with staff always ready to take orders if you want to. The beach is amazing and theres even doggies chilling around which made the stay even more memorable. The food was also really awesome and at reasonable prices. Thanks to all the staff that made our vacay lit
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: there's also complementary coach rides to Patong village for the guests which is great for those...
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Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 6 days ago
Dear Khun Nis, Thank you for taking the time to share us your first trip experience in Phuket. It is a pleasure to hear that your satisfaction about our resort offering. Our team is thankful to hear your positive feedback about our services and delighted to be a part of your memorable trip. We wish to welcome you again in your next trip to Phuket. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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Well laid out with ample place for all types of guests. We were there with our kids and they enjoyed the hotel facilities e.g swimming pool, kids room, kids activities etc. Hotel has a well laid breakfast buffet with great varities. Indian section could improve, didn't like rice idea in breakfast menu. Lunch and dinner options were not so great. Hotel is about 3KM from Patong / Bangla Street and has frequent shuttle service to the place. The hotel beach has a nice view but can't go in waters, unsafe, unmanned, rocky. Staff were very helpful. Memorable trip, would definitely recommend if you are visiting Phuket for peaceful time.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear Khun RabiJha, Thank you for sharing us the memorable visit you had at our resort by our resort's facilities, activities and our team members. It is great to hear about the food especially the Indian section. We will bring your valuable suggestions to our attention so we may improve our products appropriately. Our hotel is presented as a resort with a local reef where swimming is available during high tide. However, reef-walking is available during low tide. We look forward to welcoming you again in your next trip to Phuket. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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+1
The Marriott is an excellent hotel with lots of facilities, a lovely beach, 3 massive pools. Plenty of restaurants offer good food options.Its a great place to take a family.Our room was quite a walk from the reception areas on the 4th floor.Most of the rooms overlook pools and some also the sea. Outside there are always taxis available but very little other small thai businesses which set up close to hotels in most of Thailand. The main drawback is the remoteness which is not a problem if you prefer to stay around a hotel all week.We prefer to get out and explore.Patong is the nearest big location.There is a shuttle bus but it is usually full when you try to book.The hotel should run a continuous shuttle service.That would be much better and also return after 7.30 which is far too early.Taxis to Patong are 250 Baht. Water pressure was too low in the shower. No decaff coffee at the bars but it is provided in the room. I would recommend the hotel especially to families.…
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Street parking.No Hotel car park.
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2 Helpful votes
Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear Khun Tismike, Thank you for taking the time to share your experience while staying with us. It is a pleasure to read positive reviews about resort facilities, the beach and restaurants. We appreciate your feedback on the location, shuttle bus schedule, shower as well as amenities since it provides an opportunity to make our products and services better. Welcoming you back with our improved offerings would be a pleasure. Thank you once again for your comments. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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My sister and I just spent a week at the Marriott and it was absolutely amazing. Pang checked me in and her level of service was AMAZING!! I felt like I was home right away. Toby and Teem were also awesome. We ate breakfast there almost every morning and it was one of the best hotel breakfasts I’ve ever had, Mai made us feel at home every day!! Overall great hotel, great service and the pools are awesome.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear Khun Caroline, Thank you for spending your valuable week with us. We are delighted to hear that you loved our breakfast and that we provided you with conveniences that made you feel at home. Your compliments and kind recognition of our team will be shared accordingly. Looking forward to having you visit this home again. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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Had High Tea at the Phuket Coffee Shop @The Phuket Mariott. Special compliments to Mr Nut for his exceptional kind, affectionate and personalised service. Highly recommended! The staff in general here are particularly loving and obliging.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear Khun Shiven, Thank you for taking the time to visit our Coffee Shop for high tea. Hearing that you were happy with the services is a pleasure. We appreciate your recommendation and your compliments to our service-minded team members. It would be a pleasure to get the chance to serve you once more. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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We are having a great time. It’s our first visit here - so relaxing. The staff are friendly, helpful and polite, even to some guests who I noticed were quite rude to them at times. The food is good and we are lucky to have a package that includes breakfast and lunch or dinner. I have had three spa treatments including two excellent massages from Ta and Thicha, who are very experienced with a good understanding of any particular issues that you might be experiencing. Polla and Asma have our room looking spick and span, which isn’t easy with two messy guests! Loyalty Manager Natalie was also very supportive helping with an extension to our booking. We will certainly be back for another stay when we can.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Puntharika Sribunmak, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear Khun Susan, Thank you for considering to stay with us for the first time and for giving a review here. We are delighted to hear about all of your great dining, spa, and service experiences from our team members during your stay at our resort. Your compliments will be forwarded to our team accordingly. It is great to hear that you will visit us again, and we look forward to seeing you soon. Best Regards, Phuket Marriott Resort & Spa, Merlin Beach
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PRICE RANGE
US$97 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
merlin beach hotel patong, merlin beach resort phuket, hotel merlin beach, beach merlin resort, beach merlin phuket resort, merlin beach phuket
FORMERLY KNOWN AS
Merlin Beach Resort
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
414
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Claim Your Listing Frequently Asked Questions about Phuket Marriott Resort & Spa, Merlin Beach
Which popular attractions are close to Phuket Marriott Resort & Spa, Merlin Beach?
Nearby attractions include Tri Trang Beach (0.2 km), Phuket Elephant On The Beach (0.5 km), and Blue Beach Club (0.4 km).
What are some of the property amenities at Phuket Marriott Resort & Spa, Merlin Beach?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Phuket Marriott Resort & Spa, Merlin Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Phuket Marriott Resort & Spa, Merlin Beach?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Phuket Marriott Resort & Spa, Merlin Beach?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Phuket Marriott Resort & Spa, Merlin Beach?
Conveniently located restaurants include The Kitchen Table, The Blue Mango Bar and Grill, and Letong Bar & Restaurant @ Tri-Trang Beach.
Are there opportunities to exercise at Phuket Marriott Resort & Spa, Merlin Beach?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Phuket Marriott Resort & Spa, Merlin Beach have airport transportation?
Yes, Phuket Marriott Resort & Spa, Merlin Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Phuket Marriott Resort & Spa, Merlin Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Phuket Marriott Resort & Spa, Merlin Beach offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Phuket Marriott Resort & Spa, Merlin Beach?
The staff speaks multiple languages, including English and Thai.