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B-Lay Tong Phuket

1,045 reviews
#91 of 338 Hotels in Patong
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Traveller (874)
Room & Suite (257)
Pool & Beach (180)
Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,045)Write a Review
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1 - 5 of 786 reviews
Reviewed 4 days ago via mobile

The day we've checked-in, elevator went down and remained out of order during all our visit. We were prompted to move to "equal class" room from 4th to 2nd floor. Needs to be mentioned that not all rooms are really equal, even within the same...More

Thank Sergey A
Reviewed 4 weeks ago

This is a 3-star hotel not even close to a 4-star, the service was terrible at the reception! It was a lot of wasted money and they did actually try to cheat with the room price to. My worst visit ever.

1  Thank Tyra N
Reviewed 18 January 2018 via mobile

I wouldn’t ever stay here! Wasted a lot of money. All we loved was the breakfast, and the pool staff (Joe). I didn’t enjoy the stay and it was just inconvenience. Wifi was down, staff spend hours in our room fixing the problem, then advised...More

2  Thank JessBlinky
Reviewed 3 January 2018 via mobile

Brilliant place, close to the beach with sone spectacular views and a comfy bed. But the highlight of the place was the receptionist Jenny. She was incredibly friendly and helpful, not only with the hotel itself but the surrounding areas as well. Anything I needed...More

1  Thank Dave E
Response from Daow S, Manager at B-Lay Tong PhuketResponded 11 January 2018

Dear Dave E, May I begin by thanking for your review on TripAdvisor, Your comment inspire us to strive harder in servicing our guests. Your kind words have been passed on to our team in particular K.Jenny who made your stay memorable one. I would...More

Reviewed 2 January 2018 via mobile

There was loud banging all night on the roof making sleep difficult at best the rooms were small but views were nice. Beware of girl at front desk named Jen she puts on charm to go out with foreigners asking them out for drinks but...More

2  Thank Lance V
Response from Daow S, Manager at B-Lay Tong PhuketResponded 8 January 2018

Dear Lance V, Thank you for your reviews provided to us and mentioned loud banging on the roof. Kindly provided us which room number that we never have issue before. Staffs before start work we already clarified about rule & regulations for hotel business and...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$99 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Patong
#19 Romantic Hotel in Patong
#24 Top resorts Hotel in Patong
#30 On the Beach Hotel in Patong
#42 Spa Hotel in Patong
#50 Luxury Hotel in Patong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$99 - US$570 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Patong
#19 Romantic Hotel in Patong
#24 Top resorts Hotel in Patong
#30 On the Beach Hotel in Patong
#42 Spa Hotel in Patong
#50 Luxury Hotel in Patong
Room types
Suites, Non-Smoking Rooms
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Traveller (874)
Room & Suite (257)
Pool & Beach (180)
Dining (64)
Family and Play Areas (8)
Questions & Answers
Ask a question
Kayla M
6 January 2018|
Answer
Response from Mario G | Reviewed this property |
yes
0
Votes
grezfd1964
12 March 2017|
AnswerShow all 2 answers
Response from peretzlynly70 | Reviewed this property |
‫I stay the same. Room ask special for room 504 I promise you that you are not disappointed 😔 Anjoy your holiday 👏🏻👍🏼‬
1
Vote
Google Translation
Sriram B
14 February 2017|
AnswerShow all 3 answers
Response from CharlesMaWH | Reviewed this property |
It will be better to call them to make an arrangement prior to your arrival, especially if it is peak period. I was fortunate to have a sea view. However, due to the construct of the building, you will not be situation very... More
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Room Tips
"Ask to be on the fourth floor so there is no noise above and ask to be closer to the reception area."
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"Poolview rooms facing the beach seemed better"
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"pool access"
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"Have balcony and nice view"
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