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Swissotel Resort Phuket Patong Beach

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#39 of 317 Hotels in Patong
Certificate of Excellence
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Swissotel Resort Phuket Patong Beach
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683 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

Stayed 4 nights till feb 24. Amazing location - beach restaurants nightlife all within half a block. Can't say enough about the neighborhood was amazing and is great for families couples or groups alike. Hotel staff are very friendly and helpful. Couple of glitches - asked they remove paint stained balcony chairs. They said they would of but never did....

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Helpful?
Thank binyam b
Richmond
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017 via mobile

Amazing hotel. The staff went above and beyond anything you asked for. Great location - close to the beach and the shops. The breakfast buffet provided a variety of delicious food. The room was perfect - finally a hotel with a comfortable bed!!!

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1Thank J3164UHjosephs
About Hotel's Favourite Review
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear J3164UHjosephs, Thank you for sharing your wonderful experience with Swissotel Resort Phuket Patong Beach. It is great to know you enjoyed the food and facilities, and especially rewarding to hear our colleagues left you with a great impression. We very much look forward to your return, and trust you will continue to choose Swissotel in the future. Best regards,...

Reviewed 3 days ago NEWvia mobile

As stated by others the staffs are polite, friendly and hospitable. Very clean hotel and breakfast is good and offers a wide selection. The hotels location is very good for the beach, shops and night life. Thats the good bits. There is a strong smell of sewage out and about. Hotel furniture and decor is outdated, we were on the...

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Helpful?
Thank Glenys T
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Glenys T, We sincerely appreciate your review in TripAdvisor regarding your recent stay. It is unfortunate we did not meet your expectations or ours, and we hope you will accept our apology. Your comments are very important to us and we will use them as opportunities for improvement. It is great to hear our colleagues did their best to...

Tehran
Reviewed 1 week ago

We enjoyed every second of our stay. Staff were polite and helpful. The first night we didn't like our room so the second day they changed our room into a suite for a night which we didn't expect, till they prepare us with another standard room. That very was pleasant. The breakfast was so delicious. We have enjoyed staying at...

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Helpful?
1Thank Mojgan K
Sydney, Australia
Reviewed 1 week ago via mobile

Ok so I have mixed feelings about this place. The location is great, it's very close to everything, the lobby is clean and they have an amazing bar that makes some of the best cocktails I have ever tried, the staff speak good English, But.... The hotel (especially the lobby) has a sewerage/funny smell it's not that strong but it's...

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Helpful?
Thank RobertMarkovski
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear RobertMarkovski, Thank you for taking the time to provide your review. We regret we did not meet all of your expectations, but your feedback will go a long way to help us achieve our goal of continuous improvement. It is our hope you will afford us the opportunity to be your choice location in the future, and we look...

Texas
Reviewed 1 week ago via mobile

Bathrooms smell from the sewer especially worse after using the shower which stinks up the whole room. Their wood floors squeak, the AC works but doesn't dehumidifies so beddings are all sticky feeling no matter how cool it is in the room. One whole side of the hotel is literally on top of Hard Rock Cafe and don't expect to...

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Helpful?
Thank vacayholic
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear vacayholic, We sincerely appreciate your comments regarding your recent stay. Please accept our sincere apology for your experience, and rest assured we are using your feedback with our colleagues to ensure more positive results in the future. It would have been great to have had the opportunity to meet you during your visit to address the concerns you had...

Reviewed 1 week ago via mobile

Stayed here over night after landing in Thailand at 9:30pm... it was a good location in relationship to beach and bars. We stayed right above the Hard Rock Cafe which had music sooo loud... live band singing covers of rock and roll songs. We went down and joined the party... because if you can't sleep might as well join them......

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Thank Hannah S
Reviewed 1 week ago via mobile

This is the second time I stayed in Swissotel, the hotel is few steps from Patong beach, big rooms, provide all needed amenities, all the rooms with balcony, 2 swimming pool, delicious break fast with list of varieties and live cooking. But the hotel is a bit old, some of the wood worn out and the toilet need re-innovation, no...

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Helpful?
Thank Mohammed D
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Mohammed D, We are very grateful to receive your review regarding your recent stay with Swissotel Resort Phuket Patong Beach. It is wonderful to hear you enjoyed your second experience, and we appreciate your perspective regarding the areas where we can improve. Your comments are very important to us and we will take action to ensure we address the...

Sydney, Australia
Reviewed 1 week ago via mobile

The Swissotel in Patong is a decent hotel. Not too fancy but definitely still a high quality hotel. We really enjoyed the breakfast spread, roof top bar and the high powered aircon. The room service food is also prompt, enjoyable and reasonably priced. The customer service was also great although the staff don't have much English. The room we stayed...

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Helpful?
Thank Cakeislifexx
Muscat, Oman
Reviewed 1 week ago via mobile

Breakfast is good .... But Airconditioning was hot .. ..rooms are at a good size but so much insects found inside the room.... Hotel staff are fine and helpful... Very close to the beach and 10 min walk to the shopping mall

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Helpful?
Thank Nasser A
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear Nasser A, We are grateful you chose to stay us at Swissotel Resort Phuket Patong Beach. Your comments are important to us, and it is regretful we did not exceed your expectations, but we will share your sentiments with the team and continue to strive for excellence. We appreciate the opportunity to be of service, and hope you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Swissotel Resort Phuket Patong Beach ideally located in the lifestyle and entertainment hub of Patong Beach, is the perfect destination to enjoy our warm and friendly Swiss hospitality. Our resort comprises 383 contemporary and spaciously designed guestrooms designed with accents of vibrant colour inspired by the tropical beauty of Thailand. A pristine resort pool with a swim-up bar, authentic Thai Spa, fully equipped fitness centre and a varied selection of quality dining and entertainment options are available to ensure you have everything you need for an enjoyable stay. The Hard Rock Café and Hooters restaurant is conveniently located within the resort, providing you with even more dining and entertainment options. And if a spot of shopping is your perfect way to unwind, Jungceylon Shopping Mall is just around the corner. Our younger guests will be thrilled with Kid's World, an amusement and recreational activity zone for children that will to keep them entertained and active, so you can take the time to enjoy some well earned relaxation. Our authentic Thai Spa is the perfect place to escape into a world of bliss and enjoy a wide selection of invigorating body and beauty treatments whilst experiencing the warmth and charm of our expert Spa team. Swissotel Resort Phuket Patong Beach is also an ideal destination for business meetings, events and special celebrations. Our new ballroom, located on the hotel rooftop, offers over 345 square meters of meeting & banquet facilities with a seating capacity of up to 350 guests. Four spacious meeting rooms equipped with Wi-Fi, conferencing and audio-visual facilities with separate break out spaces are also available for smaller meetings and events. And to stay in touch, complimentary high-speed Wi-Fi is available in all rooms and throughout all areas of the resort. Thailand's largest island destination, Phuket is famous for its picturesque beaches and water sport activities. It is also renowned for beautiful natural landscapes and historical heritage sites. Stay at Swissotel Resort Phuket Patong Beach and discover our warm Swiss hospitality as well as the many attractions of this amazing part of the world. ... more   less 

Additional Information about Swissotel Resort Phuket Patong Beach

Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly DusitD2 Phuket Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: €56 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Resort Phuket Patong Beach 4.5*
Number of rooms: 383
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Agoda so you can book your Swissotel Resort Phuket Patong Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
Swissotel Resort Phuket Patong Beach
Hotel Style:
#14 Romantic Hotel in Patong
#23 Spa Hotel in Patong
#23 Family Hotel in Patong
#28 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Resort Phuket Patong Beach staff and other travellers.
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Questions? Get answers from Swissotel Resort Phuket Patong Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the swimming pool and water fountain view instead of beach view as we can reach the beach at anytime.”
 of 5 bubbles Adiba8379, 8 Feb 2017 | Read review
“There are other hotels in the area for same price that are way better experience. Don't choose this hotel.”
 of 5 bubbles MarcusL48, 8 Feb 2017 | Read review
“Not for couples who look for quiet and idillic holiday!”
 of 5 bubbles Anmut-CY, 29 Jan 2017 | Read review
“Pool access is 3rd floor only, don't let them fool you.”
 of 5 bubbles rsch1031, 27 Jan 2017 | Read review
“not memorable”
 of 5 bubbles garyb606, 18 Jan 2017 | Read review
5 of 5