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ibis Phuket Patong

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ibis Phuket Patong
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1,414 Reviews from our TripAdvisor Community

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Showing 949: English reviews
Miami, Florida
Reviewed 22 August 2013

We stayed at this hotel back in May 2013. The location was ok. We have arranged a taxi in advance to drive us from the Phuket airport to the hotel. From the hotel, you can reach the beach within 10 min. The room was small.

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Helpful?
Thank Andy_MIA
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Andy_MIA, Thank you for your stay and this review. You get it all we are a Budget travellers Hotel. Hope to welcome you back again to the Ibis Phuket Patong Raphael Hirsch General Manager

Sydney, Australia
Reviewed 16 August 2013

I stayed at the ibis with my boyfriend in late July, we stayed here for 4 days. When we arrived there was no one at the door and when we got to the reception desk everyone ignored us except for one guy called beer he was the only civil person that worked there. The rooms were quiet dirty the toilet...

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4Thank Kate W
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Kate W, Thank you for your stay at the Ibis Phuket Patong and for taking the time to post a review. Thank you for your comment about our good location. It is with sincere regret that we note your dissatisfaction with our services and facilities, may we offer our sincere apologies for the inconveniences encounter. We are most concerned...

Jakarta
Reviewed 15 August 2013

-No staff available to help you carry your luggage to your room -Arrogant and rude service by the hotel receptionist (the ladies) -Both room cards are not working, have to go down to lobby and yet no apologies given -Rude service by the cleaning lady -Notice they have carriage for the luggage, yet they don't have the courtesy to offer...

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4Thank Andrew S
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Andrew S, Thank you for your stay at the Ibis Phuket Patong and for taking the time to post a review It is with sincere regret that we note your dissatisfaction with our services and facilities, may we offer our sincere apologies for the inconveniences encounter. Regarding the comments on our reception, may we politely inform you that we...

Brisbane, Australia
Reviewed 14 August 2013

Budget hotel, reasonably clean, but old worn towels. Location is on thee lower market end of Patong, quite a long walk to the main town area. Hard to find the first time! Reception staff was friendly, not so for the restaurant staff. They need a better understanding of how to serve customers.

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Helpful?
Thank Padi K
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Padi K, Thank you for this review and your stay at the Ibis Phuket Patong We really appreciate your comment about the friendly recepetion staff. I am sorry that your restaurant experience did not meet your expectations ; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer;...

Singapore
Reviewed 13 August 2013

Just back from Phuket. Was staying at ibis hotel from 100813 to 130813. Overall as what others has said, it room are small but very clean. Breakfast buffet is almost the same daily , there a small swimming pool and free wifi in the hotel. The staff there are friendly and helpful. There is a family mart just outside the...

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Helpful?
1Thank Leekkj
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Leekji, Thank you very much for your stay and review about the Ibis Phuket Patong, The take great pride about our very clean room, friendly and helpful staff comments. Just to explain about the higher limousine cost at the hotel, we offer professional Limousine service with appropriate driver and company fully register and using insurance, what is not the...

Brisbane, Australia
Reviewed 13 August 2013

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank marcas1
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Jakarta, Indonesia
Reviewed 13 August 2013

I checked in around 1.30pm. But the receptionist told me to come back around 2.00pm (check-in time). When I came back, I still had to wait 45 mins because the room was not ready yet. The female staf @ Taste Restaurant smiled insincerity (just a formal cosmetic).

Review collected in partnership with Accorhotels.com
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1Thank Hery S
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Member, We would like to thank you for this stay at the Ibis Phuket Patong, We would like to apologize for the room delay, let me just give some explanation: The check in time is 2.00 PM. If the room is ready before this time we will be very happy to provide it earlier. If someone request a specific...

Melbourne, Australia
Reviewed 7 August 2013

This is a budget hotel, so don't expect deluxe. The rooms are spotlessly clean, small but adequate. Walls thin so we heard EVERYTHING in the rooms next to us......and I mean everything, including the fight they had at 0230am. The food is ok. Breakfast is buffet, ...we found that Ken's Inn just up the road was cheaper. We were pleased...

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Helpful?
Thank Deebond
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Deebond, Thank you for your review and recognizing us as an economic Hotel. We take great pride about the spotless and well equippied room as great Hotel Massage. Thank you for your pool steps comment, will share this information with our technical Team for improvement. We hope to welcome you back again at the Ibis Phuket Patong. Best regards,...

Indonesia
Reviewed 5 August 2013

I chosse 2 rooms type deluxe and the rooms is clean for the bed,the bed is comfortable and nice the lobby hotel this average and our staff are ready to help me any time in the restaurant i like food because food in this hotel is like in Indonesia but i dont like the staff in the restaurant is not...

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Helpful?
Thank axel r
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Axel r, Thank you for reviewing the Ibis Phuket Patong and mentioning our value for money. We are happy that you enjoy your stay , our bed quality and the taste of our food. Thank you for your Restaurant comment. I have instructed our Manager to ensure more service reactivity. We Hope to welcome you back again at the...

Thane, India
Reviewed 5 August 2013

Hi had been to this hotel for 6 days with my wife during monsoon season. Food is not that great, but the hill view from my room was awesome, I had taken room on top floor facing the main entrance gate above reception area. The beach is at walkable distance on one side and on the other side its the...

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Helpful?
1Thank Jai G
HirschRaphael, General Manager at ibis Phuket Patong, responded to this review

Dear Jai G, Thank you for taking the time to let us know about your stay at the Ibis Phuket Patong. Thank you also for your very good hotel and awsome view comment Ibis is Accor economic Hotel Brand, our standard room size is 20 SQM. As economic brand standard, we do not provide a full room service as our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Ibis Patong Phuket is a tranquil oasis in the heart of Phuket, just 500m from Patong Beach. This modern, fun and friendly hotel offers 260 comfortable rooms. Enjoy the shopping and vibrant nightlife nearby then relax in our restaurant serving Thai style tapas indoors or out in the open air. We offer guests the best value for money with the convenience of 24 hour reception, 24 hour drink and snack service and WiFi internet in all rooms. 45 min from Phuket International Airport. ... more   less 

Additional Information about ibis Phuket Patong

Address: 10 Chalermphrakiat Road | Kathu, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: €28 - €58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Phuket Patong 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Hotel Accor Patong Phuket
Ibis Phuket Patong
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Questions & Answers

Here's what travellers have asked, with answers from ibis Phuket Patong staff and other travellers.
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Questions? Get answers from ibis Phuket Patong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good budget room”
 of 5 bubbles gautamauddy, 21 Mar 2017 | Read review
“All rooms are small , ask for pool side rooms for better view”
 of 5 bubbles ajeetkumarr2017, 19 Mar 2017 | Read review
“Rooms facing the pool are best. Up a bit higher foor privacy.”
 of 5 bubbles dwaynedibbley, 14 Mar 2017 | Read review
“Ask high floor, it is more quite”
 of 5 bubbles dimonchik_t, 11 Mar 2017 | Read review
“I have no good tips!”
 of 5 bubbles E4522GKrobertl, 22 Feb 2017 | Read review
5 of 5