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Centara Hotel Hat Yai

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Centara Hotel Hat Yai
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769 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Angus, United Kingdom
Reviewed 1 September 2014

Location is central. Business trip so adequate. Go for a suite for all the difference in price. Stay away from the lift shaft rooms or you'll never sleep! Staff are great. Bar is competitively priced and live bands are amazing! Try the all you can eat breakfast however go around 10am and call it brunch! Out of this world, try...

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Helpful?
Thank McGregorF
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest McGregorF, Thank you for staying with us and for sharing your feedbacks via Tripadvisor. An Executive Suite is the top room category of the Hotel, so offer luxury and every comforts! Your comment about the disturbance noise from the shaft room is well noted and will seek ways for prevention. Very glad to hear that you loved our...

Singapore, Singapore
Reviewed 26 August 2014

Hotel is located in a convenient spot of Hatyai city. With malls and shopping streets nearby. Hotel facilities are excellent. Stayed in the Small studio apartment comes with free wifi (limited to 3 devices). However just a slight disappointment with the airport pick up arrangement. Upon arrival at Hatyai airport, none of the staffs were holding a board with our...

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Thank J_LOW15
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest J_LOW15, Thank you for sharing experience of your recent stay via Tripadvisor . I apologise for an inconvenience caused regarding an Airport pick up. Not to excuse, but this is unusual situation due to the heavily traffic that cause delayed of Car arrangements. Having addressed this issue seriously with our Front office Team to be more proactive as...

Jakarta
Reviewed 25 August 2014

A job well done by the new mgt. They still live up to their excellence and I enjoyed the atay like before. I like the friendliness,cleanliness even when outside was drenched,helpfullness,absolutely a place i would always return to everytime in hatyai

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Helpful?
Thank Jhsan
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Jhan, Greeting from Hat Yai, Thank you for your recent stay at the Centara Hotel Hat Yai and for sharing your satisfactory experience through Tripadvisor. Your feedbacks is absolutely encourage us to maintain high standard and to lift it up as to serve you better on your future visit. I'm glad to hear that you keen to stay...

Kuala Lumpur, Malaysia
Reviewed 23 August 2014

Hotel located right in the centre of town, hotel lobby is located at level 6. Central Departmental store is just below the hotel and there is a lift connected to it. The room is spacious, nothing to complain about. Clean and Comfortable. Overall a value for money hotel and probably the best hotel in Hadyai Town.

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Helpful?
Thank Sam_TravelKL
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Sam_TravelKL, Greeting from Hat Yai , It is our pleasure reading your favorite comments of your recent stay at the Cantara Hotel Hat Yai. The hotel location is well located as you described that provide every convenient. Thank you for evaluated us the best hotel in Hat Yai and this is the same with many reviewers. Not to...

Reviewed 17 August 2014

Hotel is at the centre of Hatyai city, around with shopping street and malls, very convenience to go around. Services is excellent, staffs ar e friendly and breakfast is good!! I would return to stay again on my next visit.

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2Thank Unun W
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Unun W, Greeting from Hat Yai, It is pleasure reading your feedbacks, this will surely encourage us to maintain and to keep it up as to serve you better on your future visit. Thank you for your favourable comments and we look forward to welcoming you back at the Centara Hotel Hat Yai in the near future. Warm regards,...

Kuala Lumpur, Malaysia
Reviewed 15 August 2014

After reading reviews from other travelers, i decided to stay at this hotel for a short trip to Hat Yai. And guess what. It was a very good decision. The hotel is really good. Check in was fast, the staff was accommodating and we were given welcome drinks while waiting for check in. As reviewed by other guest before, you...

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2Thank Fahmy_Ma
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear  Guest Fahmy_Ma, Thank you very much for sharing your wonderful feedbacks through trip advisors. I'm delighted to hear that you satisfied with overall of your experience. Thank you for highlighting about the efficient check in/ check out process , our certified and fine halal breakfast and the comfortable room. May I explain about deposit request, this is the standard...

Kuala Lumpur, Malaysia
Reviewed 8 August 2014

After 28 years from my last visit to Hat Yai, I booked my flight with hotel accommodation at Centara Hotel, Hat Yai from 12 July 2014 to 15 July 2014 to relax and watch the final world cup football. The hotel is well located in the Hat Yai city center. Beside the hotel there are many shopping malls, local seafood...

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1Thank Hang Meng L
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Guest Hang Meng L, Thank you very much for your recent stay at the Centara Hotel Hat Yai and for sharing your experience through Tripadvisor. I understand that overall was to your satisfaction. The hotel location is great advantage as you described and I can confirm there is no where else better in the City. Thank you for highlighting...

Cologne, Germany
Reviewed 7 August 2014

This was a two night stop-over along our travels, and as the Centara appeared to be the best hotel possible, that's what we booked. On arrival, we checked in and were asked to pay a deposit in cash - I think it was one or two thousand Baht, I can't be sure. Anyway, don't lose the ticket as you have...

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3Thank AntoinetteKerrie
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear AntoinetteKerrie, Greeting from Hat Yai, Thank you for sharing your review. I'm sorry to hear that you were not happy with some aspects of your stay. We tried our best to deliver the best service for every guest. I apologize for an inconvenience caused from the room change due to the smell of paint. However, we did try to...

Penang Island, Malaysia
Reviewed 31 July 2014

This happens to be my Only hotel in Hat Yai ! This trip was on my way back from Hua Hin so , had a night stopover for rest and some last minute shopping ! No regrets ! They gave me a Club Floor Room 1808 ! Did not want breakfast as I prefered to eat street junk this time...

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Helpful?
Thank Tan H
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Tan H Thank you for your wonderful review about your recent stay at the Centara Hotel Hat Yai. It is a pleasure reading your satisfactory experience. Such positive feedback is extremely valuable to us, since it encourages us to deliver the very best experiences from the start to finish of each guest’s stay. The street food affair happen four...

George Town, Malaysia
Reviewed 29 July 2014

Centara located in centre of town. The best location near to every where such as Lee Garden, Odean Mall etc. 4 stars hotel with super king bed and big room. Just the breakfast choices a bit little. Will stay once come Hatyai.

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Helpful?
Thank Mic0614
CHYGM, General Manager at Centara Hotel Hat Yai, responded to this review

Dear Mic0614, Thank you for choosing to stay with us and for sharing your experience via Tripadvisor. Having shared your feedback regarding breakfast choice with our Executive Chef and he is working on its variety. Very glad to hear that you will always staying with us once travel to Hat Yai and look forward to welcoming you back soon. Warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: €36 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Centara Hotel Hat Yai staff and other travellers.
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Questions? Get answers from Centara Hotel Hat Yai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the Premium Deluxe room category”
 of 5 bubbles Tsup, 13 Feb 2017 | Read review
“Pay the extra money and go for a Deluxe room.”
 of 5 bubbles donnaw268, 5 Feb 2017 | Read review
“Rooms near lift landing are noisy.. doors are loud..superior rooms are from 7 to 9 floors..suggest deluxe room from 10 floor upwards .”
 of 5 bubbles hankc888, 15 Jan 2017 | Read review
“For quieter rooms, choose rooms away from the lift area.”
 of 5 bubbles seaton188, 31 Dec 2016 | Read review
“near pool and spa”
 of 5 bubbles 180gingerb, 29 Dec 2016 | Read review
5 of 5