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Sheraton Hua Hin Resort & Spa

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#3 of 63 Hotels in Cha-am
Certificate of Excellence
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Sheraton Hua Hin Resort & Spa
Sheraton Hua Hin Resort & Spa
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1,361 Reviews from our TripAdvisor Community

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Showing 1,089: English reviews
London, United Kingdom
Reviewed 17 January 2017

The location is good a 10 min taxi drive from town and only 5 min from the airport. The staff is friendly and the service in the club lounge is realy good. If you eat on the beach or in the pool restaurant you will probably not be to happy. The pool area is nice, but the beach do not...

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Helpful?
Thank kjell magne n
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear kjell magne n, Thank you for your review and 4-star rating. We appreciate your feedback following your recent stay that highlighted the various experiences that you had. I will gladly share your feedback with our Club Lounge team; they will be over the moon to find their department mentioned in your review. We hope to welcome you back again...

Reviewed 17 January 2017 via mobile

The Sheraton Hua Hin made our stay in this quaint little town very enjoyable. Upon arrival, after a 2.5 hour drive from Bangkok we were welcomed and checked into our room in a very timely manner. Our SPG status was recognized and we were upgraded to an ocean view suite. The hotel had a wide variety of restaurants for us...

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Helpful?
Thank Marc M
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Sir or Madam, Thank you for taking a moment to review your stay at Sheraton Hua Hin Resort & Spa. We are delighted you enjoyed our suite located near the beach here at Chaam. Watching the sunrise on this side of the beach is a beautiful experience and a wonderful way to begin the day. We are very happy...

London, United Kingdom
Reviewed 13 January 2017

This was our 4th stay at the Sheraton Hua Hin and Spa, but not sure we will return as some parts of the hotel are great, where others leave you really frustrated, with a feeling of "they don't really care". The great parts are house keeping, they do a fantastic job as do the food and beverage staff. The reception...

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Helpful?
3Thank Sherlock_Holmes_007
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Sherlock_Holmes_007, Thank you very much for choosing the Sheraton Hua Hin Resort & Spa as your holiday destination for the 4th time. And for sharing your feedback on the positive and the improvement areas here. While we are delighted to know that our Housekeeping, Food & Beverage, Front Desk and Sundara associates were some of the great parts that...

Reviewed 12 January 2017 via mobile

Check in was quick and easy. Upgraded to the ground floor Pool side room which I found very nice. The first floor rooms offer more privacy and overlook the pool. The pool is huge and combines almost all rooms with plenty of space and privacy even at higher occupancies. The food at Sala (Italian) restaurant was good and the pool...

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Helpful?
Thank marcbglobetrotter
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear marcbglobetrotter, Thank you for choosing to stay at Sheraton Hua Hin Resort & Spa and for sharing your four-star review on TripAdvisor. We are delighted you were able to enhance your stay by experiencing our large swimming pool, our Kids Club and the great cuisine in our restaurants. Thank you also for highlighting areas for improvement, like the cocktails...

Reviewed 7 January 2017 via mobile

This property is a unique with having an infinite pool. Liked the atmosphere, surrounds, the beautiful garden, the view .. almost everything and I highly recommend for family travellers .. one other drawback is that the room furniture is a bit old not stylish but been maintained well .. definitely going to visit in coming future .. thanks to all...

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Helpful?
Thank Ęâgłę Š
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Ęâgłę Š, Thank you for reviewing your recent holiday at the Sheraton Hua Hin Resort & Spa and for sharing so many beautiful photos on Instagram. Sounds like you had a fantastic family break and could take home some amazing memories. We hope to welcome you back again for another memorable stay at Sheraton Hua Hin Resort & Spa...

Bangkok
Reviewed 6 January 2017 via mobile

I visited because I won the three night stays voucher from the restuarant we ate. The first memorable thing was breakfast, vast selections and they taste super! The pool looks lovely and it goes around the hotel perimeter, I got the 2nd floor Lagoon view, still looks nice wishing I could get the 1st floor where you can jump off...

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Helpful?
Thank BigMacth
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear BigMacth, Thank you very much for taking the time to write a review of your experience. And congratulations for winning a free Voucher at our resort. We are happy to read you had a great time and enjoyed a good night’s sleep at our Sheraton Sweet Sleeper Bed. This revolutionary bed features luxurious sheets, a deluxe duvet, a selection...

Bangkok
Reviewed 5 January 2017 via mobile

I used to visit here once a year. I stopped going here last 4 years ago as we did not visit Hua Hin often. This time was one of the best experience in this place. The room is all the same. My room is lagoon access and it is good as before. Breakfast is good and variety choices. Food quality...

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Helpful?
Thank kamikazeblue
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear kamikazeblue, Thank you very much for choosing to stay at Sheraton Hua Hin Resort & Spa again and for sharing a positive review on TripAdvisor. We are delighted to hear that our room, breakfast and friendly staff allowed you to enjoy a seamless vacation experience in Hua Hin. We all hope to be your host soon again – but...

Bangkok, Thailand
Reviewed 4 January 2017

I stayed in this hotel on December. Hotel swimming pool is really great. It is nice scenario and swimming pool facilities also really good. I stayed in non-smoking Lagoon view room and room is clean but not really appreciate. The room next to my room smoke a lot on balcony (I'm not sure if they place smoking room and non-smoking...

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Helpful?
Thank bokong
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear bokong, Thank you for taking a moment to review your stay at Sheraton Hua Hin Resort & Spa. We are delighted you enjoyed a leisurely stay with us and found our large lagoon style swimming pool great. We have noted your points for improvements and appreciate your feedback. We apologize that the noise from other guests prevented you from...

Reviewed 3 January 2017

I have been there three times now, whilst service is great given a luxury resort, it is starting to fall behind other great locations in area. The fact that it is almost 15min drive from the city and the shuttle bus they provide is not free, only frequents every hour and has little space to offer does not help. The...

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Helpful?
Thank Marco Manuel B
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Manuel B, I am happy that you describe our hotel as a “wonderful resort”. Many thanks for commending our associates for their friendliness and helpfulness. We always try to do our best to make travelers feel comfortable, and it is rewarding to know when we have been successful. The only thing that struggles me is your experience at our...

Hong Kong, China
Reviewed 2 January 2017 via mobile

I have stayed at the Hua Hin Sheraton a number of times in the past and as a spg platinum member I didn't feel there was any difference in service on this occasion. I also feel that the value of the special dinner buffet was of poor value. It was a surprise and disappointment to find that there was no...

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Helpful?
Thank 205vances
StarwoodReviewTeam, Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear 205vances, First of all, Happy New Year and thank you for choosing our resort as your preferred location to celebrate New Year’s Eve with us. Great to hear you found our staff nice and accommodation. I will gladly share your feedback with them. Thank you also for booking our famous BBQ Dinner buffet. Besides several Appetizers and snacks, we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embedded in a tropical garden, Sheraton Hua Hin Resort & Spa comprises nine buildings surrounding a 200 meter long, lagoon-style swimming pool, 6 restaurants & bars, spa, fitness center, 2 tennis courts and a kid's club. All deluxe rooms feature a private garden, balcony or direct access to the pool. ... more   less 

Additional Information about Sheraton Hua Hin Resort & Spa

Address: 1573 Petchkasem Road, Cha-am 76120, Thailand
Region: Thailand > Phetchaburi Province > Cha-am
Price Range: €97 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hua Hin Resort & Spa 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Sheraton Hua Hin Hotel Cha-Am
Sheraton Hua Hin Resort And Spa
Sheraton Cha-Am
Hotel Style:
#2 Spa Hotel in Cha-am
#2 Family Hotel in Cha-am
#2 Business Hotel in Cha-am
#3 Romantic Hotel in Cha-am
#3 Luxury Hotel in Cha-am
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hua Hin Resort & Spa staff and other travellers.
28 questions
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Winchester, United Kingdom
Hong Kong

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Questions? Get answers from Sheraton Hua Hin Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool views are best”
 of 5 bubbles ARG59, 18 Jan 2017 | Read review
“Do not choose a garden view cause you won't see anything.”
 of 5 bubbles bokong, 3 Jan 2017 | Read review
“Ocean View or Pool Access, numbers 6-7k”
 of 5 bubbles marcomanuelb, 2 Jan 2017 | Read review
“Lagoon access rooms are our favourite in blocks 1-4 get all day sun”
 of 5 bubbles gatekeeper10, 30 Dec 2016 | Read review
“Block 5, garden view........no garden to be seen anywhere!”
 of 5 bubbles martindB1844OO, 28 Nov 2016 | Read review
5 of 5