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JW Marriott Khao Lak Resort & Spa

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JW Marriott Khao Lak Resort & Spa
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3,222 Reviews from our TripAdvisor Community

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Showing 2,391: English reviews
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Newtownabbey, United Kingdom
Reviewed yesterday NEW

We stayed here fir 11 nights after spending 3 nights in Bangkok. We were made to feel very welcome on arrival and offered cold drinks and refreshing cold towels. Check in was very professional and each ad every member of staff very more than friendly. A very special mention to Tin who showed us to our room and was very...

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Helpful?
Thank smoothoperator54
Widnes, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed for 2 weeks from April 1st. We had a terrible first week - weather wise. So much rain and no sun! With a 17 and 15 year old it wasn't great. We arrived early morning around 8am. We had to wait till 12 for our rooms. This wasn't a really good start to the holiday after such a...

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Thank dav678
Stockholm, Sweden
Reviewed 5 days ago NEWvia mobile

Absolutely fantastic resort!!!!! We are still here and we are knocked by the athmospere and the kindness from all the staff, just a perfect place to relax and enjoy life at it's very best!!!!! The beach is so nice and the pool is even better, just bring your best mood and be one with this 5 star (and this is...

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Thank Roland B
Reviewed 6 days ago NEWvia mobile

We had an amazing time in JW Khao Lak- everything was excellent! The only issue that would need to improve is the dinner restaurants- very expensive (in terms of Thailand) and the food is good, but not amazing. There isn't a real Chef restaurant in the hotel. But again, amazing and quite hotel- we definitely will come back!

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Thank Jonathan G
Reviewed 1 week ago

The Hotel is some distance from the airport and transfer can be quite especially after a long-haul flight. Upon Arrival, it truly amazing and you will be well cared for the reception Staff are quite good and the Reception area is really decorated well with good seating. The rooms are quite good and clean and the huge pool in the...

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1Thank Pradip P
Reviewed 1 week ago via mobile

We had a bumpy start to our vacation because I wasn't feeling well, but Kuhn Money helped us switch rooms and get comfortable. Thank you, Kuhn Money :) This place is all you could hope for--a real tropical beach paradise. The town is not close, so if you want to explore farther out, just rent scooters. The beach goes on...

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Helpful?
Thank Jon-N-Lily
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Jon-N-Lily, Greetings from JW Marriott Khao Lak Resort and Spa! Thank you for choosing us as your choice of destination resort. We could not be happier to hear that Ms. Money was able to turn your stay around. Our resort is truly a serene getaway hence we are further away from all the clustered hotels and resorts in Phuket....

Poynton, England, United Kingdom
Reviewed 1 week ago via mobile

First the good bits, this hotel is a fabulous place to stay. The building itself is beautiful the rooms are excellent, gardens and pools amazing. We had a bed and breakfast deal and I would say without doubt that the breakfast offerings are the best we have ever had in a holiday hotel, their staff were always very helpful and...

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Thank Stephen M
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Stephen M, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination. We appreciate you kind review about our facilities, pool, staffs, and our breakfast selections. Our chefs work hard to ensure that we are able to help start your day with a beautiful wide selection of high quality food....

Brisbane, Australia
Reviewed 1 week ago via mobile

This is am amazing resort that until last year I never knew such places existed Had a pool access room and kids were 7&5- this year (8&6) Plenty of space with a king bed, day bed and extra roll away for kids to have own space Open the sliding doors and jump In the pool 🏊🏼 Our idea of heaven...

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2Thank Toni O
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Toni O, Greetings from JW Marriott Khao Lak Resort and Spa! It is always a pleasure to welcome back returning guests. Thank you for your review of your recent stay here with us, we are glad to hear that you were able to take advantage of our pool access rooms. Our infinity pool is the highlight of our resort...

Reviewed 1 week ago via mobile

Upon arrival we were personally welcomed to the hotel with a lovely cool drink and an explanation of the hotel. We stayed in a pool access which allowed you to swim all around the hotel. The hotel has both adult and children friendly pools which are swimable from all parts of the hotel. After the pools you can relax at...

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Helpful?
Thank Jennero1
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Jennero1, Greetings from JW Marriott Khao Lak Resort and Spa! Thank you for choosing us as your choice of destination resort. We are happy to hear that you had a memorable experience from the very moment you checked in with us. We understand the need for privacy, therefore we have designated adult areas for both breakfast, sun bed, and...

Turku, Finland
Reviewed 1 week ago via mobile

We stayed here for a relaxing 7 days with my partner on the room 1031 with lagoon access, right behind the spa on the 'old side' of the resort. We enjoyed the Return to Paradis package fully. The clean beach had plenty of sundecks, breakfast was super and felt not overcrowded although there were plenty of people. Somehow the surroundings...

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Thank jennifeeri
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Stephen M, Warm greetings from JW Marriott Khao Lak Resort and Spa! Thank you for choosing us as your preferred choice of destination resort. Thank you for sharing your experience with others here on TripAdvisor, we are happy to hear that you enjoyed your time here with us. It seems like our Quan Spa is one of the main...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: €84 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Jw Marriott Khao Lak Hotel Khao Lak
Jw Marriott Khao Lak Resort And Spa
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#5 Spa Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
299 questions
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Singapore, Singapore
Southampton, United Kingdom

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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side rooms if you want to dip in the Pool else go for a room on higher floor”
512pradipp, 18 Apr 2017 | Read review
“Pool access is fantastic. It makes the whole experience more enjoyable.”
Pad00, 15 Apr 2017 | Read review
“rooms closer to the beach are more noisy (sound system)”
WarmSeasDiver, 12 Apr 2017 | Read review
“The rooms opening onto the pool are highly recommended. The terrace is very private.”
cellapink, 10 Apr 2017 | Read review
“Ground floor poolside room location was very good. You walk into the pool anytime at your will.”
KaushikB_13, 5 Apr 2017 | Read review
5 of 5