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Impala Hotel

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Traveller (143)
Room & Suite (51)
Dining (15)
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Overview
  • Excellent8%
  • Very good21%
  • Average38%
  • Poor23%
  • Terrible10%
20 Dec 2017
“Good location, pleasant staff”
10 Aug 2017
“A short stay at Impala Hotel”
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (296)
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76
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1 - 5 of 234 reviews
Reviewed 1 week ago

I'm only posting this on here because there isn't another platform to rate the hotel's extra services. I had booked a shuttle service to transport me to from Arusha to Nairobi on Tuesday 12th June departing at 8am in the morning. The bus driver was...More

1  Thank fienes2018
Reviewed 20 March 2018 via mobile

This review is for the Indian restaurant inside of Impala Hotel in Arusha. We came here twice during our short stay in this town because the food is amazing! We can see everything that the chefs are doing, and everything is made to order and...More

Thank Carrie Y
Reviewed 14 January 2018 via mobile

After working our way through rural Tanzania my wife and I wanted some luxury before embarking on a safari . Being that my wife had stayed here previously and given word of mouth chose impala hotel Arusha for two nights . Worse decision ... Over...More

Thank Scott N
Reviewed 28 December 2017

Room size is large,Room service very inefficient and staff needs to be trained.Breakfast lay out is good. The indian restaurant is fantastic and staff there are very flexible and friendly. Internet connectivity is poor. The night Receptionist Mr Barit is a fantastic guy and tries...More

Thank tkmurthy
Reviewed 21 December 2017

Hotel has a good location and pleasant staff. The old is however old, tired, dirty and in needs of a major facelift. I remembered staying here 10 years ago when it was much better . Todays state is at best a 3 star.

Thank Madhav B
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About
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Room Service
Free Parking
Spa
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$119 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$119 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (143)
Room & Suite (51)
Dining (15)
Pool & Beach (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Bantu E
20 June 2016|
AnswerShow all 3 answers
Response from george o | Reviewed this property |
Yes
0
Votes
arlene w
11 April 2016|
AnswerShow all 2 answers
Response from Keppebolletje | Reviewed this property |
Dear Arlene, I am not sure this question is for me? We did not stay at the lodge you metion. I can say that the organization we worked with organized everything, including transport to and from the airport. Kind... More
1
Vote
muralips
13 February 2015|
Answer
Response from Joy R |
It is about an hour's drive from the Kilimanjaro International airport to the Impala Hotel. This is the major airport of the region and where most flights (especially international ones or ones from Dar Es Salaam to the... More
0
Votes
Room Tips
"Make sure you ask for a room with an AC"
Read review
"Don't think they have good room all the rooms need repairs"
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"Lower levels seemed to have nicer 'lounge' areas in hallway"
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"Good for short stay"
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