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Palace Hotel Arusha

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77 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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New York
Reviewed 2 days ago NEWvia mobile

Stayed here for two nights and found the staff friendly, room and bathroom clean and the breakfast decent. Bed was comfortable too! I agree that the price is high for what you get but that seems to be the case throughout Arusha. If you're looking for a clean comfortable stay you won't go wrong here. Hotel is also conveniently close...

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Thank agrao05
Reviewed 15 January 2017

We had to extend our stay in Arusha due to snow in Europe so were put up at the Palace Hotel and very pleasantly surprised. Centrally located, with nice rooms and delicious restaurant. Take advantage of the outdoor seating! Staff was exceptionally helpful, friendly and patient. With 34 of us suddenly their guests for a few days, they made the...

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Thank Catherine A
Kampala, Uganda
Reviewed 8 January 2017

I have learned to not be fussy with travel hotels. This one was clean, had clean linen and was not stuffy. Good food and average breakfast. The only problem was the lift - they have 8 floors and One lift. Breakfast time meant a long wait for the lift - or use the stairs.

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Thank Ruth A
Reviewed 4 January 2017 via mobile

I had dinner at their restaurant and they ended up charging me more than the menu price for my food. When I confronted them about it, they brought me a menu the menu with the entree price crossed out and a new price written over the top. When I asked to see another menu, the entree was the original price....

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Thank John S
Reviewed 14 December 2016 via mobile

Visited this place during the evening and I realized that their services are excellent and their food is delicious. Their staff team is beautiful and smart. Cup of coffee at the 1st floor restaurant made my evening. Highly recommended.

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Thank Noel H
Reviewed 13 December 2016 via mobile

Spent two nights there. Great room with good furniture and clean. Seems pretty new. Reception service was fantastic, but the service during dinner was not as great. breakfast was great . The free sauna and steam baths are an excellent idea, but the male one not functioning, so the ladies one was used by all.

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Thank Anne N
Sydney, Australia
Reviewed 7 December 2016 via mobile

I stayed for ten days at this hotel while teaching in Arusha. I found the staff exceptionally friendly, the hotel very comfortable and functional (wifi was great, excellent shower, big room, etc.). The restaurant was lovely but do ask for the snack menu as well as the regular one. On the snack menu you will find pizza and burgers whereas...

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Thank Colin P
Toronto, Canada
Reviewed 18 November 2016

The staff are extremely friendly and helpful. The rooms are clean and well appointed. The restaurant in the hotel was good. The only issue I had was the price. It was a little more than I would expect to pay for this level of hotel. Otherwise I would recommend this hotel.

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Thank RKumara
Ottawa, Canada
Reviewed 3 October 2016

This is a relatively new hotel aimed at the business / conference community and it provides excellent services to this end. Rooms are large and nicely furnished. The restaurant offers a good variety for dinner and an adequate variety for lunch and breakfast as a buffet. Rooms have Internet although it was erratic while I stayed there. A nice little...

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1Thank Michael F
Reviewed 11 September 2016 via mobile

I was welcomed very well by very friendly staff. Room was excellent and the room service + food was very good. I highly recommend anyone in Arusha to stay there as it is in the city centre. They also arranged for a city guide on my request at reasonable charges

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Thank larryboreh

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Palace Hotel Arusha

Address: Boma/Makongoro Road, Arusha, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: €141 - €166 (Based on Average Rates for a Standard Room)
Number of rooms: 86
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Arusha
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel Arusha staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the end of the hall have windows on two sides and are a little larger.”
 of 5 bubbles R7013MBmichaelf, 3 Oct 2016 | Read review
“Corner rooms were amazing.”
 of 5 bubbles , 25 Jul 2016 | Read review
“Thursday Nights, is a nosy noisy night. A local club plays loud music. Other nights are quiet and peaceful”
 of 5 bubbles Muchogu, 28 May 2016 | Read review
“As for a room over looking Mt Meru on a higher floor.”
 of 5 bubbles tommQ2708CK, 18 May 2016 | Read review
“The rooms facing the street have an amazing view of Mt. Meru.”
  • View of Mt. Meru from my room
 of 5 bubbles Kiama2013, 8 Feb 2016 | Read review
5 of 5