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28/1/2018 29/1/2018
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    Arusha Serena Hotel, Resort and Spa

    Arusha, Tanzania
    Lowest prices for your stay
    28/1/2018 29/1/2018
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    Traveller (341)
    Room & Suite (81)
    Dining (19)
    • Excellent38%
    • Very good51%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lake duluti” (52 reviews)
    “main building” (45 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Room Service
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (434)
    There are newer reviews for Arusha Serena Hotel, Resort and Spa
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    61 - 65 of 392 reviews

    Reviewed 2 September 2016 via mobile

    Spent 2 nights in beautiful little individual hut-like rooms with lush greenery surroundings with wonderful view of Lake Duluti.Fell in love with the awesome views with bird calls in the mornings & evening. The staff is very helpful and friendly. Rooms were clean & spacious....More

    2  Thank Arnaz M
    Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort and SpaResponded 18 September 2016

    I take this opportunity to thank you for your feedback on your experience of our services during your recent stay with us. We have taken note of the Music offer for consideration when next we review our standards. It is through feedback that we shall...More

    Reviewed 29 August 2016 via mobile

    Stayed here for the first night of our safari and it was truly memorable. The rooms are gorgeous and the staff had laid out a path of flower petals and made us a chocolate cake to get our honeymoon off to a fabulous start. The...More

    2  Thank EmC28
    Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort and SpaResponded 18 September 2016

    Thank you for your valuable time taken in giving us your very true experience of our services. This will be shared with the team and will surely go along way in motivating the team to consistently continue offering products and services beyond guest expectations. We...More

    Reviewed 22 August 2016

    We stayed there twice (inbound and outbound on a Safari), and felt good about the hotel both ways. The food is perfectly fine, the staff friendly and the rooms clean and quiet. I recommend it without reservation.

    2  Thank taiyaAK
    Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort and SpaResponded 27 August 2016

    We thank you for time taken to give us your feedback. The feedback goes along way in motivating the team and is a good measure of our performance and quality maintenance consistency. Once again thank you.

    Reviewed 18 August 2016

    Go2 Africa agent suggested this hotel for us befoe we went on safari. A former coffee plantation where the original house serves a restaurant, bar and common area. The rondeval style rooms are comfortable with TV and wi fi.The grounds are lovely. The kitchen is...More

    1  Thank Elaine F
    Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort and SpaResponded 27 August 2016

    We are grateful and thank you for your feedback on this site. We promise to keep delivering products and services beyond guest expectations and look forward to be of service to you and your friends sometime in the near future.

    Reviewed 10 August 2016

    We booked a safari for our honeymoon through Kuoni UK and this is one of the hotels they selected for us, and it was an excellent choice. Upon arrival and throughout the stay the staff were welcoming and friendly and would bend over backwards to...More

    2  Thank Julie G
    Response from SerenaHotels, General Manager at Arusha Serena Hotel, Resort and SpaResponded 27 August 2016

    We are delighted to note that you did enjoy our honeymoon offers and your stay. Our philosophy is to offer services and products beyond guest expectations and it is only through genuine feedback like this that we can be able to gauge our performance and...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$157 - US$271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Travelocity and Hotwire so you can book your Arusha Serena Hotel, Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Tanzania >
    • Arusha Region >
    • Arusha
    • Also Known As
    • Serena Mountain Village Hotel Arusha
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    Traveller (341)
    Room & Suite (81)
    Dining (19)
    Pool & Beach (4)
    Hotel & Grounds (225)
    Bathroom (15)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    7 September 2017|
    AnswerShow all 6 answers
    Response from vesperado | Reviewed this property |
    The guide is reccommended since there may be snakes along the trail. The animals are mostly monkeys and birds...we didn't see a lot. Mostly broken branches and tree trunks we had to climb over and under....We could have done... More
    21 June 2017|
    AnswerShow all 2 answers
    Response from Lucille B | Reviewed this property |
    We used Predator Safari Club in Arusha. Suggest you Google them.
    Room Tips
    "Go for a walk around the garden, see the vegetable patch"
    Read review
    "We did not have a lake view; I'm not sure if any do. There is a lake view in front of the lovely main..."
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    "I was placed in one of the rondavels set in the gardens which I preferred to the idea of being in the main..."
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    "Be close to the main building"
    Read review
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