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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,626 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,144: English reviews
Copenhagen, Denmark
Reviewed 23 January 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Henrik A
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

MEL
Reviewed 14 January 2015

Attractive rooms and fairly good service. Luckily we didn't have the problem of guests smoking in adjacent rooms that some other reviewers have mentioned. The breakfast buffet is extensive and we were glad to experience it (the buffet only opened about 30mins before we had to catch the first shuttle bus to the terminal). A tip for getting to the...

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Helpful?
Thank aspro
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Toronto
Reviewed 13 January 2015 via mobile

The hotel is clean and spacious. The staff were very nice and helpful. I highly recommend the breakfast buffet. Even after three days you won't get tired since they have a wide selection of food. The bathroom and bedroom were very nice and clean. I will definitely stay there again.

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Helpful?
Thank coffee_tea_to
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hong Kong, China
Reviewed 13 January 2015

A pleasant and clean airport hotel. Staff are very friendly and the buffet breakfast has stacks of variety. It missed a 5th star as the room was not completely clean in a few patches, otherwise no complaints.

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Helpful?
Thank Nisekoite
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry the room cleaning did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Sydney, Australia
Reviewed 12 January 2015

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Roneel K
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Auckland
Reviewed 11 January 2015

Stayed for a night in a twin room. We got a room that overlooked the run way which was cool. The good parts: - Check in was fast and smooth. - Little bread/cake shop in the lobby. - Chinese restaurant had good food. Prices were reasonable we thought. - Gym was well-equipped. - Close to airport, stay here if you...

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Helpful?
2Thank kwon123
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Dewsbury, United Kingdom
Reviewed 11 January 2015

This is the closest hotel to the airport, as mentioned by others. And for me is perfectly situated. From terminal 2 I got the shuttle bus from stand 9. There are times for when the shuttle is expected. The trouble I found was that this is the area were all the tour buses congregate so it gets congested. From the...

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Helpful?
Thank ibbitson_john
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear ibbitson_john, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Pasadena, California
Reviewed 5 January 2015

Stayed at Novotel Taoyuan again Dec 2014 for one night. This hotel is the closest hotel to the Taoyuan Airport. If you have a super early flight, this is the best option in terms of time. Now it's an airport hotel, so do not expect anything more or less. There are guests here who do NOT respect the no-smoking rule....

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Helpful?
Thank half-life2
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As per Taiwan regulation, all the property is non-smoking. If we found any guest smoking in the room, the cleaning...

Hong Kong, null, Hong Kong
Reviewed 4 January 2015

This would be one of the worse hotel I lived. And personally I would not suggest to. I was charged 1500 for deposit, and then I was informed that the amount is not correct when I went to the room, and asked me to pay the residual. I asked to come to my room to collect, but wait a long...

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Helpful?
2Thank rexhlv
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Taoyüan, Taiwan, Taiwan
Reviewed 3 January 2015

It's our first time to stay in Novotel, probably, could be the last time. The first moment walk in the room, we found a strong smoking smell. We need to call reception twice, and the first step, is to get people to check the smell, then we are allowed to change the room. Also, need to go twice to get...

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Helpful?
4Thank novotel2015
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Price Range: €113 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
39 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side facing the airport to see planes landing and taking off.”
 of 5 bubbles ronsS9594TW, 22 Mar 2017 | Read review
“All are good”
 of 5 bubbles DavidL374, 18 Mar 2017 | Read review
“Any rooms a good room!”
 of 5 bubbles 32807, 13 Mar 2017 | Read review
“One side of the hotel faces the airport runways. If you're bothered by the noise of planes, request the other side of the building.”
 of 5 bubbles BrianGradySF415, 11 Mar 2017 | Read review
“Persons with Disabilities rooms are near elevators.”
 of 5 bubbles CPFam, 22 Feb 2017 | Read review
5 of 5