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    Hotel Novotel Taipei Taoyuan International Airport

    No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
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    24/12/2017 25/12/2017
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    Traveller (1137)
    Room & Suite (321)
    Dining (75)
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    Overview
    • Excellent39%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “magic glass” (44 reviews)
    “free shuttle” (71 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Sinjhuang Chateau de Chine Hotel
    911 reviews
    #1 of 187 hotels in Xinbei
     
    Hotel MU
    220 reviews
    #1 of 150 hotels in Taoyuan
     
    Hotel Intrendy
    258 reviews
    #2 of 187 hotels in Xinbei
     
    Chateau de Chine Hotel Taoyuan
    324 reviews
    #2 of 150 hotels in Taoyuan
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,815)
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    411 - 415 of 1,263 reviews

    Reviewed 21 October 2015

    I was exhausted. My flight had been delayed into Taipei. By the time I landed it was just after 2.30am my time. I had checked my luggage through and flying out the next morning, so rushed through to the hotel bus stop bang on time...More

    Thank Taezar
    Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 31 October 2015

    Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. We are terribley sorry the wake up call set by previous guest was not been delete, please allow me to express my sincerest apologies....More

    Reviewed 18 October 2015

    I am a Platinum Accorplus member, so I used a free night and it was still bad news for food and Premier Floor staffing. I am hoping I won't get a brush off response from the manager on here as in how MY expectations weren't...More

    1  Thank CDNPrairieGal
    Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 21 October 2015

    Dear Platinum member, Thank you for writing the detail and valuable comment about your stay at Novotel Taipei. I am regret to know your experience are not meet your expectation, please allow me express my sincerely apologize. I had read your comment repeatly, and learn...More

    Reviewed 14 October 2015

    We stayed for one night before checking into an AirBnB apartment as we arrived so late at night. The hotel is maybe 5 mins tops drive from the airport, but at 1am there was no shuttle bus so we took a taxi which was relatively...More

    Thank A_and_BBrighton
    Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 31 October 2015

    Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 5 October 2015

    First of all, if Mr. Eric Rimbeuf, the GM of the hotel, is actually reading this, please do not leave a robotic comment. It is disrespectful. If you do not have the time to write a reply, then just don't leave any comment at all!...More

    1  Thank G H
    Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 7 October 2015

    Dear Mr. Ho, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. We are actually reading all the comments about our hotel and share with all staff. I am truly appreciate your time to give...More

    Reviewed 4 October 2015 via mobile

    Very comfortable bed. The only downside was the fact that housekeeping missed dustig the skirting boards, top of pictures and top of the headboard. But beside that- really plesant sleep, nice shower in a clean bathroom, and as we arrived late due to bad weather,...More

    Thank mantikora_ferenczy
    Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 31 October 2015

    Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry to know our room cleanness did not meet the standard; please allow me to express my sincerest apologies. At Novotel, we...More

    Sinjhuang Chateau de Chine Hotel
    911 reviews
    #1 of 187 hotels in Xinbei
     
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    220 reviews
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    Hotel Intrendy
    258 reviews
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    Chateau de Chine Hotel Taoyuan
    324 reviews
    #2 of 150 hotels in Taoyuan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Concierge
    • Banquet Room
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Pool
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$126 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Taoyuan
    • #1 Business Hotel in Taoyuan
    • #1 Spa Hotel in Taoyuan
    • #12 Best Value Hotel in Taoyuan
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Travelocity, Agoda, Orbitz, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Taiwan >
    • Taoyuan
    Add Photo Photos
    Traveller (1137)
    Room & Suite (321)
    Dining (75)
    Pool & Beach (19)
    Hotel & Grounds (638)
    Bathroom (100)
    Business Centre & Event Rooms (17)
    Family and Play Areas (6)
    Nearby
    Nearby Restaurants
    Novotel Taipei Taoyuan International Airport Hotel Restaurant (The Square)
    252 reviews
    .02 km away
    Chun Shui Tang (Taoyuan Airport)
    74 reviews
    1.42 km away
    Noodle1895 - Taoyuan Airport 2nd Terminal
    16 reviews
    1.40 km away
    Wei Fang Chinese Restaurant
    67 reviews
    .01 km away
    Nearby Attractions
    Gloria Outlets
    77 reviews
    6.14 km away
    Plaza Premium Lounge (Terminal 1, Zone C)
    55 reviews
    2.16 km away
    Taoyuan Metro
    42 reviews
    4.96 km away
    Taoyuan International Baseball Stadium
    46 reviews
    7.87 km away
    Ask a question
    Questions & Answers
    SherlyTan
    9 December 2017|
    Answer
    Response from EricRimbeuf | Property representative |
    Dear Sherly Tan, Due to Taxi in Taiwan charge by meters, it will be a charge variously, for our reference, from Terminal one will be $160 TWD and terminal two will be $145twd. if you arrive in Taiwan within 6am to 1.30am... More
    0
    Votes
    Google Translation
    Jenny Y
    6 December 2017|
    AnswerShow all 5 answers
    Response from EricRimbeuf | Property representative |
    Dear Jenny Y, Thank you for choosing to stay with us. As the comments mention as above, you can take Airport MRT from Taipei station to Airport Hotel station (A14a) in 1 hours and cost only $160twd per person, other than... More
    1
    Vote
    Google Translation
    SherlyTan
    3 December 2017|
    AnswerShow all 9 answers
    Response from EricRimbeuf | Property representative |
    Dear Sherly, Thank you for choosing Novotel Taipei. As many valuable answers says, our hotel is outside of airport, and you need to clear immigration. For hotel shuttle bus, since it is a 20 pax bus so we couldn't... More
    1
    Vote
    Google Translation
    Room Tips
    "Higher floor not facing run way if you want to be quiet."
    Read review
    "Room with special facilities for wheel chair bound"
    Read review
    "No washcloths supplied and Mattresses are hard as a rock"
    Read review
    "can request room facing the front lobby, not facing the airport."
    Read review
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