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Hotel Novotel Taipei Taoyuan International Airport

1,874 reviews
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Traveller (1160)
Room & Suite (436)
Dining (76)
Overview
  • Excellent39%
  • Very good45%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“magic glass”(47 reviews)
“free shuttle”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,874)Write a Review
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All reviewsmagic glassfree shuttlethe executive loungechinese restaurantevery half hourlobby bartaipei taoyuan international airportglass wallan early flightthe busbreakfast buffetshuttle servicenext morningshort staythe high speed trainlate arrivalchina airlines
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21 - 25 of 1,298 reviews
Reviewed 11 January 2018

The hotel is very close to the airport but unfortunately not connected. You have to take a 5 min shuttle, and the shuttle only comes every 30 min., so if you miss it you have to wait out in the cold. Front desk person checking...More

Review collected in partnership with Accorhotels.com
Thank A G
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 2 weeks ago

Dear A G, Thank you for taking the time to share your review following your stay with us. It is disappointing that your experience at the hotel fell short of expectations, as this is certainly not indicative of the level of service we strive to...More

Reviewed 10 January 2018

Stayed at this hotel as we are attending an event at the Taoyuan Baseball stadium, which was along the same Metro line. The entrance to Metro station is just at the door of the hotel.Hotel also has free airport shuttle bus service (refer to website...More

Thank Eileen T
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 2 weeks ago

Dear Eileen T, Thank you for taking the time to share your review following your stay with us. It is disappointing that your experience at the hotel fell short of expectations, as this is certainly not indicative of the level of service we strive to...More

Reviewed 9 January 2018 via mobile

Stayed here one night prior to an early flight in a suite which had a living room, large separate bedroom with a large bathroom (separate tub and shower). Breakfast had lots selection in the buffet of Western and Asian choices. There is a free shuttle...More

1  Thank SFO415415
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 2 weeks ago

Dear SFO415415, Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you took advantage of our great location and comfortable rooms. We look forward to welcoming you back in the near future. Warm Regards,...More

Reviewed 8 January 2018

The hotel is next to the Taoyuan International Airport and a metro line connects it to the airport, the Taoyuan Highspeed Rail Station and central Taipei. It takes only 37 minutes from central Taipei to the hotel and the metro station is under the hotel....More

Thank nanbao_trip
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 2 weeks ago

Dear nanbao_trip, Thank you for writing a review about your recent stay with us. I am pleased to read that you had an enjoyable stay and loved the helpful staff and location. It’s awesome to hear you stay again next time you are in Taipei....More

Reviewed 4 January 2018

This hotel is excellent for people who are catching early flights and/or transit flights and the free shuttle bus service to the airport are all the plus side of the hotel. Bell boys are nowhere to be seen in the huge hotel lobby, toilet facilities...More

Thank H-C T
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 2 weeks ago

Dear H-C T, I am appreciative of the time you took conveying your feedback following your recent stay with us but regret to learn that you were not entirely satisfied with your experiences and have passed on this feedback to the relevant Management teams. I...More

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134567260
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$135 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#14 Best Value Hotel in Taoyuan
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$135 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Taoyuan
#1 Business Hotel in Taoyuan
#1 Spa Hotel in Taoyuan
#14 Best Value Hotel in Taoyuan
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (1160)
Room & Suite (436)
Dining (76)
Pool & Beach (19)
Business Centre & Event Rooms (15)
Family and Play Areas (6)
Questions & Answers
Ask a question
erin m
20 January 2018|
AnswerShow all 3 answers
Response from EricRimbeuf | Property representative |
Dear Erin m, Thank you for choosing to stay with us. We can offer you a shuttle bus at 01.30am (the last shuttle bus to both terminal) as a highway surrounding the hotel without path and we will arrange for you upon check... More
0
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erin m
19 January 2018|
AnswerShow all 4 answers
Response from EricRimbeuf | Property representative |
Hi Erin M, For your Visa problem, you may need to contact your immigration for the further information, also hotel has offer a rate for day use (6hrs between 8am - 2200pm) for a reasonable price, please contact us for... More
0
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mlycrrll
13 January 2018|
Answer
Response from EricRimbeuf | Property representative |
Dear mlycrrll, Thanks for interest to stay with us. for the shuttle bus, the earliest one will start at 5.30am and running every 30 mins, for your early flight, you may need to take taxi and you can arrange it upon check... More
0
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Room Tips
"Given its proximity to the airport, runway noise wasn't too bad."
Read review
"What people haste most is mold in a bathroom."
Read review
"Inform them in advance if you are celebrating a special occasion"
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"Suites are spacious and well equipped."
Read review
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