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Grand Hi-Lai Hotel Kaohsiung

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#24 of 313 Hotels in Kaohsiung
Certificate of Excellence
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Grand Hi-Lai Hotel Kaohsiung
Grand Hi-Lai Hotel Kaohsiung
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665 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Reviewed 11 March 2017 via mobile

Easy 10 mins taxi ride from railway station to hotel. We have a deluxe queen plus twin bed. Room is spacious and on 26fl but no view. Bathroom has shower and bath tub . The hotel is above a shopping mall and there are many restaurants in the building and around the neighbourhood. MRT next to a park is a...

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Helpful?
Thank Lily W
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the breakfast, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely...

Whitby, Canada
Reviewed 28 February 2017

Good central location. Wonderful rooftop pool. Great views of the city. Large buffet restaurant. Shopping concourse located in underground floors of hotel. Relaxing lobby bar - good for light snacks and drinks. Staff was very helpful and very friendly.

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Helpful?
Thank rbthodge
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We are currently in the process of making upgrades to the hotel which will improve the overall experience when...

Singapore
Reviewed 28 February 2017 via mobile

This is the first encounter with the Grand Hi Lai hotel in Kaohsiung. Having booked with a club room with city view, I was told that the harbour view will provide with a superb sea view, but booking cannot be changed at the last moment. The ex- staff of Grand Hi Lai now joined Shangri-La group in Tainan went to...

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Helpful?
Thank Edward T
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

We would like to thank you very much for sharing your impression of our services and accommodations. Guest encourages like these are of the utmost value to us and considered by all levels of our staff and management, especially your comments. We will pass your appreciation to our staff. We are looking forward to seeing you soon in the future.

Agana, Mariana Islands
Reviewed 22 February 2017

Because first trips are normally used as a standard for evaluating experiences, I have to give credit to the Grand Hi-Lai Hotel for going beyond their standards in order to make my stay pleasant. My trip was for medical reasons and being a foreigner with limited mobility using a wheelchair for getting around, it was difficult to communicate. I was...

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Helpful?
Thank CPFam
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about US ADA, we are going to have a renovation this year. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff....

London, United Kingdom
Reviewed 22 February 2017

We had a family room with two large double beds. Excellent swimming pool and a myriad of restaurants although all closed by 10.30pm except the lobster bar. We arrived back from a meeting late so had to go round the corner to a bar we already knew of. The concierge service was very helpful, collected and kept our luggage etc...

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Helpful?
Thank cheaton186338
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about rooms slightly old fashioned, we are going to have a renovation this year. Your comments and circumstances have been taken very seriously and are currently being discussed by our...

Penang Island, Malaysia
Reviewed 19 February 2017

I was suprise with the hotel service and enviroment, it was totally a exceed 5star hotel service and enviroment. Location: Hotel link with the 漢神百貨, walking distance to 新崛江 and 爱河. there was shuttle service to the nearest MRT station. taxi service also available all time. Room: Spacious room, with LAN or wireless internet. comfort bed, city view, welcome fruits...

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Helpful?
Thank Zi Eng T
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about no iron provided, we apologize for any inconvenience. And we will provide for you next time in your room in advance. Your comments and circumstances have been taken very...

Canada
Reviewed 14 February 2017

Kaohsiung currently does not have any of the major Western chain hotels. The Grand Hi-Lai is apparently the best hotel in the city. Unfortunately that is not saying much. The location is great (a few blocks from the Love River). It has a number of great restaurants. And, it is attached to one of the better department stores in the...

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Helpful?
Thank Canadian_in_China_88
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about, we apologize for any inconvenience We are going to have a renovation this year. Your comments and circumstances have been taken very seriously and are currently being discussed by...

Austin, Texas
Reviewed 13 February 2017 via mobile

This was my very first time visiting Taiwan. I was very fortunate staying here with my work colleagues. The hotel and staff were excellent! They arranged taxis when needed. When I first arrived to the hotel, it was 1am and I did not have any local cash. The taxi driver did not accept my card and concierge was able to...

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Helpful?
1Thank Samuel T
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the smelling, we apologize for any inconvenience We are going to have a renovation this year. Your comments and circumstances have been taken very seriously and are currently being...

Ludvika, Sweden
Reviewed 18 January 2017

Nice hotel, very stylish and really friendly and supportive staff. The reception is luxurious with white marble all around. Within walking distance of central Kaohsiung. Nice big rooms and a real nice American smokehouse style restaurant on the top floor. Nice views of a lot of Kaohsiung from the high floors of the hotel (which has 45 floors).

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1Thank carreyfan
漢來大飯店GrandHilaiHotel, 漢來大飯店Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.

Reviewed 12 January 2017

I stay here for a night. A old hotel. Shower room comes with bathtub and standing shower. Bed is ok, but pillow is too flat for me, not comfortable. Many convenient stores around hotel. Overall ok. I might consider staying if I can find suitable hotel.

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Helpful?
Thank Gohrac
漢來大飯店GrandHilaiHotel, 漢來大飯店TThe Grand Hilai Hotel at Grand Hi-Lai Hotel Kaohsiung, responded to this review

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will be renovated in the near future. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation

Additional Information about Grand Hi-Lai Hotel Kaohsiung

Address: No.266 chenggong First Road, Qianjin District, Kaohsiung 801, Taiwan
Region: Taiwan > Kaohsiung
Price Range: €108 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hi-Lai Hotel Kaohsiung 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Grand Hi Lai Hotel
Grand Hi Lai Kaohsiung
Hotel Style:
#1 Business Hotel in Kaohsiung
#5 Luxury Hotel in Kaohsiung
#9 Romantic Hotel in Kaohsiung
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hi-Lai Hotel Kaohsiung staff and other travellers.
3 questions
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San Jose, California

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Questions? Get answers from Grand Hi-Lai Hotel Kaohsiung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher-up gives a good view of the City”
431ajayd, 21 Apr 2017 | Read review
“Higher floor, better views of city and quieter as streets have heavy traffic.”
rbthodge, 28 Feb 2017 | Read review
“Persons with disabilities should check out the rooms with the open shower with proper drainage.”
CPFam, 22 Feb 2017 | Read review
“You can get good deals but I didn't book myself so not sure where to get the best deals.”
cheaton186338, 22 Feb 2017 | Read review
“Highly recommended hotel in Kaoshiung”
, 21 Dec 2016 | Read review
5 of 5