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The Surf Hotel

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The Surf Hotel
The Surf Hotel
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760 Reviews from our TripAdvisor Community

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Showing 569: English reviews
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Newcastle, United Kingdom
Reviewed yesterday NEWvia mobile

This hotel is on the most beautiful private beach which is wide and golden sand. The sea is shallow enough to wade out quite far with strong waves making it perfect for water sports. There are two pools- one shallower and another deep one which are both maintained well and kept clean. There are three restaurants and we dined in...

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Helpful?
Thank BeccaLouise89
Thames Ditton, United Kingdom
Reviewed 2 days ago NEWvia mobile

We really wanted to end our trip around Sri Lanka in a nice hotel right on the beach and the Surf certainly delivers on location. We had an uninterrupted view of the long stretch of sandy beach from our room which was also a decent enough size and pretty well equipped. But the management and therefore the service is all...

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1Thank Pat H
Northeast
Reviewed 2 days ago NEW

I'll start with the negatives first. Dated rooms, leaking corridors, slow service. Lots of problems within the rooms, in 48 hours we had broken phone, safe not working, poor aircon. Add to that the fact that the bathroom is poorly laid out, no where to hang towels, no where for toiletries in the shower, which also leaked, scratchy towels, inadequate...

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1Thank Familynortheast
Reviewed 4 days ago NEW

With the price of a five-star hotel in Sri Lanka, The Surf Hotel did not deliver in multiple ways. Upon arrival to the room, the A/C was leaking and when asked to fix it the staff responded with "our cleaning staff isn't working at the moment." Even if it's late at night, with the price we paid, we would have...

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2Thank RajahLove
Chandigarh, India
Reviewed 5 days ago NEW

Okay so here I begin writing another review for another Hotel which I stayed in my visit to Sri Lanka. - The Hotel is next to Bentota Railway station and there are 4 hotels in the same line and have one common beach. There are 2 pools provided by the Hotel. - The entrance is mind blowing and the staff...

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2Thank Raman271985
Reviewed 6 days ago NEWvia mobile

This hotel is beautiful. You open your balcony doors and overlook the gorgeous grounds and the ocean as well as the two pools. Everything is within 100m of your room. Breakfast is fantastic and a great way to start the day sitting outside near the water. Staff are friendly and accommodating as well as competent in a range of languages....

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1Thank Soohcarr
Stratford-upon-Avon
Reviewed 1 week ago

We had 3 nights here and certainly the view from our downstairs room was great. However ,we found that many people walked past the windows on their way to the pool, thus affording little privacy. The room was clean enough but there was a nasty drain smell in the bathroom. The shower sprayed .everywhere and changed temperature. unexpectedly. The towels...

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1Thank LindaandPeter
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location. We are sorry that we couldn't cater to your needs during your stay with us. We will pay attention to all the areas you have mentioned in your review...

new delhi
Reviewed 1 week ago via mobile

The location of the hotel is splendid, rooms are right on the beach with a pool overlooking the sea. That is pretty much where the good part ends. The rooms are old and need maintenance desperately. The food as tasteless, it isn't really bland it's actually tasteless. The options are supremely limited for room service and the buffet is a...

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Helpful?
Thank saarthak26
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your review. We are sorry that we couldn't cater to your needs during your stay with us. We will pay attention to all the areas you have mentioned in your review and work towards to get the areas right. We apologize for the inconvenience caused to you...

Reviewed 1 week ago via mobile

Great location, but that said, everything else was unprofessional. We stayed 6 nights in a so called superior room. The room was worn down and in desperate need of renovation. The cleaning of the room could have been so much better. But the view from the balcony was fantastic. Generally the service at the hotel is very poor. Don't think...

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1Thank Signe K
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

Reviewed 1 week ago

We booked a package holiday with Thomson (Tui) where the hotel is marketed as a 3* plus rated hotel which we felt was about right, after checking prices on Booking.com and other similar sights I feel it is overpriced. We enjoyed our stay, location and staff brilliant ,starting to look slightly dated (sheets,towels,decor) service is quite slow but it is...

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Thank 44scooby44
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location, brilliant staff and restaurant. We hope you had a wonderful and memorable stay with us. Thank you once again for taking your time to write a review on our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about The Surf Hotel

Address: Beach Road, Bentota, Bentota 80500, Sri Lanka (Formerly Lihiniya Surf Hotel)
Region: Sri Lanka > Southern Province > Bentota
Price Range: €109 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surf Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
The Surf Bentota Hotel Bentota
Lihiniya Surf Bentota
Hotel Lihiniya Surf
Lihiniya Surf Hotel
Hotel Style:
#6 Luxury Hotel in Bentota
#6 Spa Hotel in Bentota
#7 Family Hotel in Bentota
#9 On the Beach Hotel in Bentota
#10 Romantic Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from The Surf Hotel staff and other travellers.
25 questions
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Questions? Get answers from The Surf Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have little to no privacy.”
 of 5 bubbles Familynortheast, 23 Feb 2017 | Read review
“Deluxe rooms are lovely opening onto the pool”
 of 5 bubbles 44scooby44, 15 Feb 2017 | Read review
“Go for rooms only on the ground floor- confirm on an email before booking.”
 of 5 bubbles SandyBanu, 5 Feb 2017 | Read review
“First floor at the northern end is the quietest. Southern end is closer to the little surf break”
 of 5 bubbles stuartj29, 27 Jan 2017 | Read review
“Do rent the swim up rooms, only this hotel has it in Bentota”
 of 5 bubbles BhushanSV, 25 Jan 2017 | Read review
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