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AVANI Bentota Resort & Spa

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AVANI Bentota Resort & Spa
AVANI Bentota Resort & Spa
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1,286 Reviews from our TripAdvisor Community

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There are newer reviews for AVANI Bentota Resort & Spa
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Showing 1,072: English reviews
Reviewed 3 January 2017

This is a luxury resort to enter and not leave before you have to go. It offers you many services and options to be entertained during your stay in Bentota. Some services are expensive, so be aware that you might end up paying a lot for extra services. The rooms were very nice and big, however with a big drawback....

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Helpful?
1Thank Ricardo S
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and hope to see you back at out resort for your next vacation. Regards, Roshan Fernando

Dublin, Ireland
Reviewed 2 January 2017

We just want to say a special thank you to the very kind manager Kumar who went above and beyond to make our honeymoon so special. Thank you for our beautiful room and the continuous help you provided us with every aspect of our stay. Although all the staff were amazing we just want to mention Isindu and Ashen who...

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Helpful?
1Thank RachSue82
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments and I am glad to note that we were able to make your special day even more special to you. I will share your comments with Kumar, Manoj, Harsha, Isindu and Ashen and I am sure that they will be glad to note that you enjoyed their service. We hope that you will...

London, United Kingdom
Reviewed 2 January 2017 via mobile

We are staying here for 4 nights. Daughter loves the beach, beautiful sand and clear water. Tonight we had private seafood BBQ on beach - excellent food prepared by chef Jude and service by Isuru. Staff here provide very good service, always smiling and polite and speak excellent English. Would like to add special credit to chef Jude and to...

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Helpful?
2Thank Sumi2580
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your lovely review. I am glad that your daughter loved the beach and the surroundings. . In fact, AVANI Bentota is located in one of the best beach strips in the Country. I hope that you will visit us back again for your next holiday and I am sure that your daughter will enjoy her...

Paralimni, Cyprus
Reviewed 1 January 2017 via mobile

Chose the Avani for its proximity to the beach and was even more happy with it once there, nice warm welcome, we had room 202 which was huge! Lots of storage space and comfortable beds, balcony was ok with a nice view. The rollaway beds was not there when we arrived but arrived promptly soon after. Breakfast was plentiful and...

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Helpful?
2Thank jenny c
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments with regard to your recent stay with us. I am glad to note that you enjoyed the location of our hotel, specially the proximity to the beach. I have noted down the points you have raised with regard to the improvements needed and I will pass these comments on to our team and...

Reviewed 1 January 2017 via mobile

We spend 5 days at Avani and at arrival we was asked to pay 320 Usd for NY dinner for the kids but they offered it for 160 usd. We had booked 4 persons lux room but they said NY dinner was only for 2 persons. Ok so we paid. (after some discussion) Then when we came to the room...

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Helpful?
1Thank Stefan K
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments with regard to your recent stay with us. I am disappointed to note that you did not have a pleasant stay with us mainly due to the arrival experience and the misunderstandings pertaining to the payments. I will personally take this matter up with my team members and make sure that incidents such...

Gurugram (Gurgaon), India
Reviewed 30 December 2016

Avani Bentota was actually not in our shortlisted hotels for Bentota. But because we pushed our booking to the very last minute this was the option we had. And what a lovely decision it was! Avani's location is the best thing about the hotel. Right on the beach...a few hundred meters away, it is the perfect location to destress and...

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Helpful?
2Thank abhie2014
London, United Kingdom
Reviewed 28 December 2016 via mobile

It feels like home at Avani. The food, service and location are awesome. The employees were smiley and helpful, always willing to help discover their island culture from local point of view. Rooms were very clean we had a fantastic time. We'll come Back again!

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Helpful?
2Thank Jessika J
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your review and I am glad to note that you have enjoyed your stay with us. I hope to see you back at AVANI Bentota Resort & Spa for your next vacation. Regards, Roshan Fernando

Reviewed 26 December 2016 via mobile

Nice hotel.great beach.great pool.Good food.need to recruit more staff during peak season to cope with load during meal times.and teach them basic English too...if you want tourism to grow..anyways lots of lovely spots to lounge around.overall would recommend to stay. Had a great holiday.

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Helpful?
1Thank Madhurima M
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments with regard to your recent stay at AVANI Bentota Resort & Spa. I have noted down your comments with regard to our staff members and I will pass this on to our Training Team so that they can pay more attention in improving the language skills - Thank you for bringing this up...

Reviewed 26 December 2016 via mobile

Me and my wife did a day trip from Mount Lavinia to Bentota with our driver. He suggested we do a buffet lunch and then stay on to utilise the pool and facilities of a nice hotel in the area. We wanted to see and swim at a beautiful beach outside of Colombo. The Avani is the perfect place to...

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Helpful?
1Thank MarkIpaviz
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your comments. I am glad to note that you picked AVANI Bentota out of the many hotels down south to spend your day. I hope that next time you will visit us would be for a stay over. Regards, Roshan Fernando

Detroit
Reviewed 26 December 2016

We family of 4 (with 2 kids) stayed in a Deluxe room on the first room..The hotel is on a row of 3-4 hotels right in the front of the railway track (btw the railway track adds to the beauty) and the backside of the hotel is the beach..a very safe and a clean beach..The checkin process was smooth (i.e...

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Helpful?
Thank Vijays
General_Manager_SLML, General Manager at AVANI Bentota Resort & Spa, responded to this review

Dear Guest, Thank you for your detailed review. I am glad you have enjoyed your stay with us except for the few issues that you have come across. I have noted down your concerns and will bring it up with the respective teams so that we can be more prepared to welcome our future guests - thank you for bringing...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about AVANI Bentota Resort & Spa

Address: Bentota, Bentota 80500, Sri Lanka (Formerly Hotel Serendib)
Region: Sri Lanka > Southern Province > Bentota
Price Range: €109 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AVANI Bentota Resort & Spa 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Avani Bentota Resort And Spa
Avani Bentota Hotel Bentota
Serendib Hotel Bentota
Hotel Style:
#3 Family Hotel in Bentota
#5 Luxury Hotel in Bentota
#7 On the Beach Hotel in Bentota
#7 Romantic Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from AVANI Bentota Resort & Spa staff and other travellers.
42 questions
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Questions? Get answers from AVANI Bentota Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the ocean. Quiet and comfortable.”
dilkieu, 19 Apr 2017 | Read review
“Do not stay unless refurbished.”
MyBexley, 15 Apr 2017 | Read review
“Rooms on the top floor are called "Standard" & Rooms on the ground and 1st floor are called "Superior"”
  • Water Leak from the A/C
  • Water Leak from the A/C
harindug, 23 Mar 2017 | Read review
“All the rooms are good.”
don2jako, 23 Mar 2017 | Read review
“rooms with sea views”
611sunseekers, 20 Mar 2017 | Read review
5 of 5