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Bentota Beach by Cinnamon

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1,419 Reviews from our TripAdvisor Community

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Showing 1,087: English reviews
Sydney, Australia
Reviewed 8 August 2014

This was my first stay in the Bentota Beach hotel and it was a experience I would never forget and left me wanting to return to the hotel. The staff, service, food and beverage and the beach were exceptional. The only negative is the hotel is a bit tired and is in need of a face lift. If it is...

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Helpful?
1Thank Eran C
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for choosing Bentota Beach Hotel for your holiday. It was a pleasure to accommodate you. We would like to highlight how much we appreciated you staying with us and your feedback is of high importance to us. We very much hope to welcome you back in the future to excite you in every way.

Matara, Sri Lanka
Reviewed 5 August 2014

The hotel is located very close to the city center and located just at the bank of river Bentara and the Indian Ocean. There are plenty of activities you can enjoy during your stay. The water sports are the best and all the facilities are there for you to take part in water sports. Also there are plenty of outdoor...

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Helpful?
Thank Thilanbuwaneka
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for the time you took to write all your good experiences. It is noteworthy that such comments greatly encourage all staff to make every effort to obtain the satisfaction of all our guests. All our team is delighted to read you had a great stay and we would welcome the opportunity to be your hosts again.

Colombo, Sri Lanka
Reviewed 4 August 2014

Lunch buffet was excellent. Lots of variety and tasted so fresh. Everywhere you turn, there is always somebody to assist you without you asking for it. Great spot if you are getting here by public transport. Minus - Evening tea might do with more variety of snacks/cake... Pool closes at 6 and its not very convenient. Bar prices are little...

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Helpful?
Thank Dilojan J
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We are grateful for taking the time to give us your feedback following your recent stay. We are glad that you have enjoyed our facilities however we were sorry to read that some of our amenities at the evening tea were not at the level of your expectations. We all look forward to welcoming you back someday soon.

Colombo
Reviewed 3 August 2014 via mobile

Went with my family to this gem in benthota. Weeks back I stayed at a 5 star hotel near by but BBH is exceptional comparing to that. Ambience location and the mouth watering food was fantastic. Self being a vegitarian had a good spread while rest had a gala time with deliighfull food. You wont feel board over there we...

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Helpful?
Thank buddhikep
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

We are honored you chose Bentota Beach Hotel for your holiday. It was a true pleasure for us to have the chance to create the right settings for making your holiday so special and memorable. We could not be more pleased to read your review, it is very motivating and rewarding for all of us. We very much appreciate your...

Muscat, Oman
Reviewed 2 August 2014

The rooms were good and comfortable. The basement room had a good view in front of the river. Good buffet with a variety of dishes. The entrance is amazing and creates a relaxing atmosphere. The water sports & turtle hatchery are close by not forgetting the boat ride too which is a very good experience. The staffs were friendly and...

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Helpful?
Thank JenMats
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Greetings from Bentota Beach Hotel and thank you for taking time to write about your experience following your stay with us. We do very much cultivate the philosophy of making people feel welcome and offering a genuinely friendly service, so to receive such feedback is greatly appreciated. Once again, thank you for your comments. Looking forward to see you soon.

Hong Kong, China
Reviewed 30 July 2014

We stayed in Sri Lanka for over 2 weeks, and certainly this hotel was not very good. We were given a "basement" room next the car park. Checked in at around 2PM. The check-in staff were quite rude and very unprofessional. The wifi codes are given and they expire during your stay. The hotel does that so you have to...

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Helpful?
Thank hkustrg
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the opportunity to provide a review of your stay at our hotel. We are disappointed that we were not able to meet all of your expectations. Our Front office team has been well notified of your comment, rest assured that this will not re-occur. We look forward to be able to show you that this was...

Colombo, Sri Lanka
Reviewed 29 July 2014

I just spend 1 day (FB) after busy month of hard work, and the experience i gained totally worth for the price. Food was awesome and so was the room. Outdoor activities also quite fun. I really enjoyed the boat-ride. I enjoyed the stay and had a relaxed weekend.

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Helpful?
Thank Imesha G
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you very much for letting us having the opportunity of making your holiday a memorable experience. It was a pleasure to have you staying with us and we hope we have the chance to welcoming you back once again.

UK
Reviewed 26 July 2014

I have mixed reviews for this hotel. We travelled around Sri Lanka for two weeks seeing / staying in many hotels and this was the last before flying home. On arrival all looks nice and impressive. The entrance lobby is muralled with amazing patterns. The staff are generally good accommodating where and when they can. We read several reviews about...

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Helpful?
1Thank KSRuprai
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to share your feedback. Though we are happy to read that you found the location, food and services very accommodating, it is always disheartening for us to hear someone wasn’t fully delighted with the experience. We, the management team of the hotel really appreciate your input, and we are going through your review carefully...

Bradford-on-Avon, United Kingdom
Reviewed 24 July 2014

An excellent hotel; staff were friendly and consciencious, the huge variety of food presented at the buffet was lovely and the unlimited drinks wrist-band was great for grabbing a quick drink at the poolside. The activities were varied and fun; table tennis, badminton, jet-skiing and elephant riding were all great. Would definitely recommend to anyone looking for a relaxing place...

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Helpful?
Thank Hugh A
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for taking the time to share your experience. It is great to read that we managed to exceed your expectations throughout your holiday experience in Bentota Beach Hotel. We were especially honored that you enjoyed our sport activities. We will most certainly share your comments with all our associates, who put in the extra mile and made the...

Reviewed 22 July 2014 via mobile

Stay for 3 night . Family with 3 young kids . Staff was very help full and profeccionel , location great . Beautify resort right on the beach . Pool was great . Got connecting room on the ground with big garden . Food was great . Lovely place . Will recommend any day .

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Helpful?
Thank Pernille R
SanjeevaPerera, General Manager at Bentota Beach by Cinnamon, responded to this review

Thank you for choosing Bentota Beach Hotel and for such fantastic feedback. We are delighted that we were able to make your holiday so special. Your feedback is greatly appreciated. Once again thank you for your patronage, we are very hopeful that you would choose to stay with us again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated on the southern coast of Sri Lanka, Bentota Beach by Cinnamon is the perfect getaway from the buzzing city life. The resort specializes on water sports and other adventures at its own Water Sports centre with a variety of activities such as wind surfing, jet skiing, and banana boat riding. ... more   less 

Additional Information about Bentota Beach by Cinnamon

Address: Colombo-Galle-Hambantota-Wellawaya Highway | Galle, Bentota 80500, Sri Lanka
Region: Sri Lanka > Southern Province > Galle District > Bentota
Price Range: €57 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentota Beach by Cinnamon 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Bentota Beach Hotel Sri Lanka
Hotel Style:
#6 Luxury Hotel in Bentota
#7 Spa Hotel in Bentota
#8 On the Beach Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from Bentota Beach by Cinnamon staff and other travellers.
28 questions
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Questions? Get answers from Bentota Beach by Cinnamon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend that you check the assigned room before opting to stay the night !”
  • Dirt & grime on the mini bar!
  • Dirty shower cubilce
  • Broken lights in the bathroom
  • Dirty Stained old toilet paper
  • Dirty shower cubicle
431mjm, 26 Apr 2017 | Read review
“Upper floor, ocean view or river view”
Tangawizi_Sandan, 24 Apr 2017 | Read review
“The superior rooms has a good view of the river or the sea. Rooms are spacious but the bathrooms are very small and very old.”
ramesha497, 17 Apr 2017 | Read review
“Rooms facing Sea may be chosen best view.”
827chandrashekharp, 11 Apr 2017 | Read review
“look for a beach front view room if possible”
Hurrshk, 6 Apr 2017 | Read review
5 of 5