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LOTTE HOTEL JEJU

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35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island 63535 South Korea
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1029)
Room & Suite (90)
Pool & Beach (86)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 17/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from LOTTE HOTEL JEJU
Updated 17/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 117 hotels in Seogwipo
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
LOTTE HOTEL JEJU, located in a perfect spot where the blue sea surrounding the island blends perfectly with the blue sky above, is a leading hotel in South Korea where you can enjoy some heavenly rest and many activities during your trip. In addition to the outdoor spa pool "He:on" open all year round that resembles the warm sea of Jeju, we also have a variety of other facilities ranging from our multi-play area "PlayTopia", Hello Kitty room, pool villa suite and event spaces, to multiple restaurants in which guests can enjoy a gourmet tour. Experience the high-quality facilities and thoughtful services provided by LOTTE HOTEL, a global hotel group that extends far beyond Asia to the rest of the world.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bowling
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Poolside bar
Casino and Gambling
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Cable / satellite TV
Bidet
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Electric kettle
Flatscreen TV
Walk-in shower
Complimentary toiletries
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Park View
Languages Spoken
English, Chinese, Japanese, Korean
1025Reviews18Q+A69Room tips
Traveller rating
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Time of year
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Popular mentions
Rinda Long wrote a review Sep 2020
Phnom Penh, Cambodia2 contributions
I went to Jeju, Korea last year on November with my family of 4 people including me and my little brother.. As I'm looking through hotels in Jeju once again here on TripAdvisor, coming across this hotel once again, it reminded me of the times I spent there. Stayed for 3 nights, and 4 days only but wow it was a wonderful experience with my family. The hotel was next to 7-eleven, a nice chicken-beer restaurant as well as seafood and barbecue. The location was therefore perfect because anytime we wanted some snacks or food, we had it just right next to the hotel. The location of the hotel itself is set in a very relaxing, open and safe luxury village type of street. My brother and I would walk around for fun in the cold, and visit OliveYoung, Starbucks and the Kpop museum that was all within walking distance of the hotel. There was a manager/reception man (I'm not sure of his role) who helped out my mom a lot, his name is Bob, and she wanted Horse supplements / cream as it was famous in Jeju and he helped us out to the point of contacting the factory, letting them deliver the products to the hotel for free, then even giving us extra products. We would also get help from him going to nearby restaurants, and taxis and everything, he was very helpful, thank you Bob. The breakfast at the restaurant was amazing, we got to choose between a buffet type restaurant or a full on korean cuisine set-course restaurant, I had both and both was amazing. Sadly, during the time that I went there, a restaurant there was in-construction so we could not visit there. Other than that, everything was amazing. Clean, Luxury-standard spacious rooms, helpful staff and service, hotel facilities, food, the location, and of course the outdoor environment was beautiful as well during the cold November. I loved every minute of my experience in Jeju and in Lotte Hotel. Thank you very much for a memorable experience <3
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Date of stay: November 2019
Location
Cleanliness
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Response from General Manager, 제너럴 매니저 at LOTTE HOTEL JEJU
Responded 24 Sep 2020
Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staff’s motivation. We will try our best to provide the best service in the future. Thank you again for your opinion. We wish you all the best. General Manager LOTTE HOTEL JEJU
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Abhyas K wrote a review Jun 2020
49 contributions5 helpful votes
+1
we were jeju with family and stay for 2nights good resort hotel in jeju for holiday. very clean and huge hotel with best swimming pool very nice staff, service and ammonites little-bit weak in breakfast because we stay for 2nights and menu was same. good coffee shop, bakery shop, casino (foreigner only) play-zone for kids and many activities available in this nice resort.
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Date of stay: May 2020Trip type: Travelled with family
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Response from LOTTEHOTELJEJU_GM, 제너럴 매니저 at LOTTE HOTEL JEJU
Responded 24 Jun 2020
Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We will impress you with our pleasant service on your next visit. Thank you again for your opinion. We wish you all the best. General ManagerThank you for staying with us and sharing your experience at Lotte Hotel Jeju. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We will impress you with our pleasant service on your next visit. Thank you again for your opinion. We wish you all the best. General Manager Lotte Hotel Jeju Lotte Hotel Jeju
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J3k wrote a review Dec 2019
Singapore, Singapore5 contributions
First off all, There are alot activities to do in this castle-like hotel. Casino,bowling,indoor playground with fees charged, heated outdoor pool with sauna and jacuzzi plus beautifully lit at night, kidz world, hellokitty workshop fees applied, vr games,arcades etc. Huge place, the walk to your room isnt a fun daily task if u get the far end room. No kidding. If you drive your own car, upon arrival, free 1 time valet service will be provided. Parking is free after registering your car during check-in. Limousine bus from to airport also available. Actual room isnt the same as in photo, its an old premise , interior looks very outdated, well maintained though and with nice paintings, cant deny that. Cleanliness is acceptable, staffs services are generally alright. Lv boutique is in the building. Food in restaurants just so-so. No staff inform us about loud renovation on the same building of our room. This Upset us much. We stayed in 2 different types of room. 1st one is with partial seaview and nicely decorated tent for kid inside room. A teddy bear is in the package as free gift. Nice. My girls love it. 2nd room, a full seaview. Which dissappoints quite abit. Firstly bcos its way far back from the sea and much its view blocked by trees, small hills, and villas. Definitely not a nice panorama seaview. Waste of money. The room with partial sea view and kid tent is better. At least its out there nearest to the sea. Come to the thing that send us downhill was they insist on charging our 6 yr old for breakfast. Mind you the buffet spread is nothing fancy,homecooked taste better, worst is the venue is actually an unsightly tentage extended from their Lake Plaza Restaurant. We had that once and never return, instead we opt for their korean traditional breakfast located at 8th Floor (Peninsula Italian) which is delicious thought limited choices isnt buffet. Thumbs up to their seafood soup set (abalones, Huge prawn and crab). Is this place worth our money staying 4 nights here? You be the judge, we are not coming back for sure. Should have spent it on Hotel Shilla Jeju instead.
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Date of stay: December 2019Trip type: Travelled with family
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Response from General M, 제너럴 매니저 at LOTTE HOTEL JEJU
Responded 25 Dec 2019
Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. Thank you for your positive comment on Lotte Hotel’s facility. Lotte Hotel Jeju is equipped with various styles of space where guests can enjoy the best rest around Jeju`s natural surroundings and children can enjoy fun in special sections. We had a thorough discussion with our department staff about your opinion and found ways to improve our service. Thank you for your opinion. Thank you for your opinion. Kindly visit us again. We will put our best effort to provide a comfortable stay. Thank you again for your opinion. We wish you all the best. -General Manager Lotte Hotel -
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Dr Vikas K. Sharma wrote a review Nov 2019
Panchkula, India19 contributions28 helpful votes
This was one of the best hotel i have ever experienced Everything was perfect.specially room service is very fast. Breakfast is very good. Hotel is well connected with 510 number city bus and 600 number airport bus Good stay
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Date of stay: November 2019Trip type: Travelled on business
1 Helpful vote
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Cliff C wrote a review Oct 2019
Kuala Lumpur, Malaysia3 contributions
Overall a very nice hotel. Room is spacious and clean. Food is very pricey within the hotel but the concierge is able to provide recommendations of nearby restaurants. The hotel is situated on a cliff and the private access to the beach is via a long flight of stairs which may pose a problem for senior folks.
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Date of stay: September 2019
Value
Location
Service
Room Tip: some rooms can be quite far from the elevators and requires a long walk.
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Response from General M, 제너럴 매니저 at LOTTE HOTEL JEJU
Responded 23 Oct 2019
Dear, Cliff C Thank you for staying with us and sharing your experience at Lotte Hotel Jeju. . Providing high quality of service is our responsibility.We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staff’s motivation. I’ll make sure to let them know your comments as we always strive for the best customer experience. We look forward to your next visit and provide you a pleasant stay. Thank you again for your opinion. We wish you all the best. Best regards, General Manager Lotte Hotel Jeju
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PRICE RANGE
US$181 - US$387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lotte hotel jeju city, lotte jeju city
LOCATION
South KoreaJeju IslandSeogwipo
NUMBER OF ROOMS
500
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Frequently Asked Questions about LOTTE HOTEL JEJU
Which popular attractions are close to LOTTE HOTEL JEJU?
Nearby attractions include Alive Museum (0.7 km), Teddy Bear Museum Jeju (0.3 km), and Jungmun Saekdal Beach (0.4 km).
What are some of the property amenities at LOTTE HOTEL JEJU?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at LOTTE HOTEL JEJU?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at LOTTE HOTEL JEJU?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at LOTTE HOTEL JEJU?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to LOTTE HOTEL JEJU?
Conveniently located restaurants include The Parkview, Starbucks Jeju Jungmun, and Childonga.
Are there opportunities to exercise at LOTTE HOTEL JEJU?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does LOTTE HOTEL JEJU have an airport shuttle?
Yes, LOTTE HOTEL JEJU offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at LOTTE HOTEL JEJU?
Yes, dry cleaning and laundry service are offered to guests.
Does LOTTE HOTEL JEJU offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at LOTTE HOTEL JEJU?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.