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Lotte Hotel Busan

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Traveller (592)
Room & Suite (547)
Dining (166)
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Overview
  • Excellent73%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(21 reviews)
“department store”(21 reviews)
“driving range”(6 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (1,121)
There are newer reviews for Lotte Hotel Busan
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323 results
Traveller rating
205
84
22
9
3
Traveller type
Time of year
LanguageEnglish
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205
84
22
9
3
Show reviews that mention
All reviewsthe club loungedepartment storedriving rangegreat hotelduty free shoppingstar hotelbusiness tripking bedfitness centerthe hotel staffcentral locationstreet foodchecking inearly checkenjoyed my staychoose this hotelshopping mall
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11 - 15 of 323 reviews
Reviewed 2 May 2018 via mobile

The location is very convenience for the traffic, which very close the underground shopping street, close to the MTR location. Which very convenience to find the yummy food. This hotel’s receptionist is very kind and helpful and explain very details of the hotel facilities. The...More

Thank MeiKuen L
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 3 May 2018

Dear MeiKuen L Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

Reviewed 1 May 2018 via mobile

This Hotel just has it all. Friendly English speaking staff, smoking room at the lounge, spacious well equipped rooms and a professional gym with a great spa included. Topped off by the shops in the basement and the choice of food. Anytime againMore

1  Thank vascop395
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 1 May 2018

Dear vascop395 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very...More

Reviewed 22 April 2018 via mobile

Stayed here for two nights in November. Busan wasn‘t too busy at that time of the year so got a free upgrade to a room higher up in the tower. Hotel is conveniently located right next to a metro station and offers all the facilities...More

2  Thank Sändi M
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 24 April 2018

Dear Sändi M Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

Reviewed 19 April 2018 via mobile

Lotte hotel is a really nice hotel. The service, location which is close to train station and people who work here are all good. Really happy to have a chace to stay here. I will come here next time again.More

Thank Nora H
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 20 April 2018

Dear Nora H Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

Reviewed 17 April 2018 via mobile

Nice clean hotel with good hospitality, suitable for families, business and pleasure. Facilities including with sport gym and indoor swimming pool plus duty free shop on the 8th floor. Located on the same area as Lotte department store.More

Thank Ta-One N
Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel BusanResponded 18 April 2018

Dear Ta-One N Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$168 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Busan
#1 Spa Hotel in Busan
#2 Family Hotel in Busan
#2 Business Hotel in Busan
#2 Romantic Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$168 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Busan
#1 Spa Hotel in Busan
#2 Family Hotel in Busan
#2 Business Hotel in Busan
#2 Romantic Hotel in Busan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (592)
Room & Suite (547)
Dining (166)
Pool & Beach (1)
Amenities (89)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ryannmcneil
4 October 2017|
AnswerShow all 3 answers
Response from Delissimo | Reviewed this property |
Breakfast is 40 euros, 50 us dollars. And it is terrible
1
Vote
MANDYTAOMT
10 August 2017|
AnswerShow all 3 answers
Response from lLotteHotelBusanl | Property representative |
Dear, Mandytaomt Thank you for having an interest in Lotte Hotel Busan. There are several selections for coming to the Lotte Hotel Busan. One. limousine bus is a common way. From Gimhae airport to the hotel, it takes... More
2
Votes
Google Translation
GeorgeJorgimoto
19 June 2017|
AnswerShow all 2 answers
Response from TravellingPoh |
Yes, they have smoking rooms!
1
Vote
Google Translation
Room Tips
"Higher up for better views. Club floor if possible."
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"Great view of Busan and centrally located with shopping amenities for tourists."
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"Obviously higher floors have better views and less susceptible to traffic noise."
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"Request a high floor with good view."
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