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Lotte Hotel Busan

Traveller (703)
360
Panoramas (102)
Dining (170)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Historic Hotel
Luxury
HOTEL CLASS
1,288Reviews
1,368Photos
34Q+A
60Room tips
Traveller rating
  • 951
  • 272
  • 49
  • 11
  • 5
Time of year
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Popular mentions
My friend recommended this hotel. Clean and cozy room, near subway station, spa and fitness are free for all guests good condition. Defiantly recommend. Super great experience and super friendly staffs. We will stay here again.
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Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan
Responded yesterday
Dear jiyoons404 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
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For a high end hotel, Lotte disappoints. Club food was mediocre. Staff unfriendly. Room was not adequately cleaned, routinely not restocked with shampoo or soap....but somehow the cleaning crew will spend 30 min to 1 hr cleaning a room.... Honestly the only thing this hotel has
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Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan
Responded 6 days ago
Dear frenchpugbostonian Thank you for staying with us and taking your valuable time to give us a feedback of Lotte Hotel Busan. We deeply apologize for unpleasant experience. We will definitely improve our service by educating to prevent any future inconvenience. If we got another chance we could serve you, we will do our best to providing you with better service in the near future. Best regards, Dong-ju Lee, General Manager, Lotte Hotel Busan
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hotel is located above lotte mall in busan. room is spacious. the room that I stay contain 1 single bed and 1 double size bed design of interior bit out dated. air conditioner works fine. for me personally, the bedding bit to soft.
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Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan
Responded 4 weeks ago
Dear yusuf_andry Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dylan Kim, General Manager, Lotte Hotel Busan
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Room 3727 is perfect. Good breakfast. Service at reception is of excellent quality and friendly. Good help during the day of taxi strike to go to my destination in Busan. Department store near hotel was great during Christmas time
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Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan
Responded 4 weeks ago
Dear ErnestMorvan Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dylan Kim, General Manager, Lotte Hotel Busan
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Had a great experience with this hotel. Clean awesome rooms and extremely friendly staff. The bar was efficient and friendly but the menu is a bit limited. Had a great hamburger there. Decent beer selection and great wine selection. Overall this hotel is a perfect choice for
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Response from lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan
Responded 16 Dec 2018
Dear Y4268IQjeffc Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dylan Kim, General Manager, Lotte Hotel Busan
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLotte Hotel Busan
The Exectuive Twin at the Lotte Hotel Busan
Professional photo exclusively commissioned by TripAdvisorLotte Hotel Busan
The Deluxe Double at the Lotte Hotel Busan
Professional photo exclusively commissioned by TripAdvisorLotte Hotel Busan
The Club Superior Suite at the Lotte Hotel Busan
Professional photo exclusively commissioned by TripAdvisorLotte Hotel Busan
The Club Deluxe Double at the Lotte Hotel Busan
Professional photo exclusively commissioned by TripAdvisorLotte Hotel Busan
The Deluxe Family Twin at the Lotte Hotel Busan
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123456110
Do you provide travel cots and strollers?
if the room has the word "twin", then the room would have 2 beds, sometimes, one bed is standard single, and the other is King size. If the room does not show the word "twin", it usually only has one bed. The difference between executive twin and the deluxe twin is the size of the beds. You can check the description of the guest room. It would tell you the details of the bed, and the facilities inside the room.
0 votes
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What rooms have a king sized bed?
Thank you for inquiring about Lotte Hotel Busan. All room types of Lotte Hotel Busan have King-sized bed. For more information, please refer to our hotel website. Should you need further assistance from us, please do not hesitate to contact us again Thank you.
-1 votes
I stayed in the deluxe room with twin beds. One bed is single, about 97 cm × 191 cm; the other one is Queen size, about 152 cm × 203 cm. Very comfortable bedding.
0 votes
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Breakfast is 40 euros, 50 us dollars. And it is terrible
1 vote
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1234567
"Room 3727 is very good, at the end of corridor. Very quiet and good view"
"Club room well worth the extra expense"
"Club Level rooms"
"book a Club Level room with access to the lounge"
"Room with a nice view"
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PRICE RANGE
US$175 - US$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
busan lotte hotel
LOCATION
South KoreaBusan
NUMBER OF ROOMS
650
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