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Holiday Inn Express Albany - Downtown

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Holiday Inn Express Albany - Downtown
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Albany - Downtown
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Showing 428: English reviews
Syracuse, New York
Reviewed 14 March 2015

This is a great hotel if you're doing business in downtown Albany. The shuttle bus ( staffed by friendly helpful drivers) avoids the difficulty of parking. The breakfast is excellent with multiple selections. I always use this when conducting business in Albany.

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Thank Russell48713
Reviewed 8 March 2015 via mobile

I brought a huge group of people to stay here recently and every single way the hotel could make it easeful, they did. Honestly I am so grateful the staff there is there to help. And I will never forget the kindness they showed us. Best hotel in Albany by a landslide.

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Thank Heather S
Short Hills, New Jersey
Reviewed 5 March 2015

We chose this because of its location close to Interstate 87/787. While location says downtown, at night it looked quite seedy. The hotel was decent, with a standard sized rooms. Parking is tight and the lobby is hidden behind pillars.

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2Thank Calcuttan
IHGCare, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Calcuttan, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read that the location of the property is a close proximity to your needs and found the rooms up to your par. However, it is regrettable...

Ogdensburg, New York
Reviewed 4 March 2015 via mobile

Stayed one night for business. Room was what you would expect for a HIE. Bathroom was pretty small but clean. Heat did not work so the room was 55F, even with the thermostat set on 90F. Staff was not very sympathetic when I mentioned it to them at check out. Beds not real comfortable. Wifi was free but very weak.

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1Thank lcshea
IHGCare, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear lcshea, Thank you for staying with us during your business trip and for writing us a review. I am pleased you liked the room and bathroom of our hotel. Our goal is to provide memorable guest experiences but reading from your feedback, it is unfortunate we weren't able to do so on this occasion. It is to my absolute...

Lewiston, New York
Reviewed 2 March 2015

Checked into the Holiday Inn Express Downtown Albany Hotel today prior to the start of the MAAC Basketball Tournament on Thursday morning at the nearby Times Union Center. Staying in Executive King Room 304 with a microwave, refrigerator, a very nice lounge chair with ottoman, a side table with two chairs, and an extremely comfortable bed with a choice of...

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Thank Moomus
North Haven, ME
Reviewed 24 February 2015

This Holiday Inn needed a little TLC as it was well worn. The staff was very good and helpful in every way. The rooms were comfortable and clean. When going for supper the hotel provided excellent transportation to and from your restaurant. When you were done eating and wishing to return to the hotel, you called the hotel and they...

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1Thank super90210
IHGCare, Guest Relations Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear super90210, We appreciate you taking the time to comment about your recent stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read that the location of the property and facilities are well to your liking. We also appreciate your positive comments on the comfort and cleanliness...

Arcadia
Reviewed 17 January 2015 via mobile

We are here for a holiday weekend from out of state and they "accidentally" authorized my friends card twice and then charged her the next day for the night. The charge was supposed to be 76 dollars and ended up being three times that much! Used all her money she brought for the weekend! They said the refund will take...

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1Thank Carrieann80
Tara V, Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Carrieann80 Thank you for your recent stay with us. It means a lot to us that you have taken time to write a review. While we are pleased that breakfast and the pillows were to your liking, We regret the experience you friend had with there debit card being charged. Please accept our apologies for the inconvenience these aspects...

Montreal, Canada
Reviewed 23 December 2014

We stayed there for one night on our way to NYC as we were stopping by to see a show. The location is the big advantage of this hotel. Walking distance from Times Union Center if you are there to see a show. Even if it says complimentary parking on the sign, prepare to pay $5 per night for parking....

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Thank expatsing
Tara V, Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Expatsing, Thank you for taking the time to write a review about your experience here at the hotel. We strive to make all of our guests experiences to be a comfortable and enjoyable. We do apologize for your experience in our business center, we will be having our technical team look at the computers and printer to help resolve...

Reviewed 10 December 2014

Stayed here Thanksgiving weekend for a wrestling tournament. Rooms were clean and comfortable. We got the room for a great rate because we received a group rate for our team. This is a hotel I would strongly recommend.

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Thank mscarly1
Tara V, Manager at Holiday Inn Express Albany - Downtown, responded to this review

Thank you for taking the time to write a review about your experience here at the hotel. We are always pleased to hear from our guests, and receive positive feedback. We are very happy to you had such a positive experience and we will be sharing your review with our staff members. We hope to have the opportunity to wow...

WAITSFIELD
Reviewed 2 December 2014

Decent place with free parking and some unexpected decent views of the city and the Hudson. Some of the rooms are very close to the road but road noise was very low probably due to decent windows. Comfortable bed and decent breakfast. Good and fast elevators. Walk from hotel anywhere in downtown Albany. Just across the river from Amtrak with...

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Helpful?
Thank Bruce S
Tara V, Manager at Holiday Inn Express Albany - Downtown, responded to this review

Dear Bruce S., Thank you for taking the time to write a review about your experience here at the hotel. We appreciate all the feedback we get from our guests. We are pleased to know you had a positive experience during your stay here at the Holiday Inn Express Albany Downtown. We certainly hope that the next time you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to Verizon, General Electric and the Port of Albany. Our hotel in Albany is also near the Legislative Office Building and State Offices. Our courtesy shuttle can pick you up at the Rensselaer Amtrak Station. Or if you're flying into Albany Airport (ALB), we'll pick you up there, too. We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 

Additional Information about Holiday Inn Express Albany - Downtown

Address: 300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
Region: United States > New York > Albany
Price Range: €102 - €172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany - Downtown 2.5*
Number of rooms: 135
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albany - Downtown staff and other travellers.
4 questions
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South West Scotland
Moriah, NY
New York City, New York
over a year ago
New York
over a year ago

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Questions? Get answers from Holiday Inn Express Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room.”
 of 5 bubbles Canajun1, 21 Nov 2016 | Read review
“Restaurant up the road was not good, bit cheap and nasty but actually quite expensive :(”
 of 5 bubbles susanbT7005JU, 27 Oct 2016 | Read review
“Hotel has some covered parking. Might be important in the winter.”
 of 5 bubbles Billooltewah, 15 Oct 2016 | Read review
“Ask to be away from the freeway side of the building.”
 of 5 bubbles TomB265, 29 Aug 2016 | Read review
“Ask NOT to face the highway!”
 of 5 bubbles Carriebomb, 30 Jul 2016 | Read review
5 of 5