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Holiday Inn Express Albany-Downtown

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Traveller (58)
Room & Suite (61)
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Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Albany-Downtown
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Offers from Holiday Inn Express Albany-Downtown
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (516)
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All reviewsexpress breakfasttimes union centerfree shuttletrain stationroom was cleancinnamon rollsshuttle servicehudson riverhi expressthe hotel offersfree breakfastwalking distancelight sleeperalbany downtownflat screennew yorkpool and hot tub
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161 - 165 of 493 reviews
Reviewed 8 November 2015

The inside and outside of the hotel is being renovated which made the outside an understandable eyesore. When we checked in, we reserved 2 rooms together but they werent able to put our 2 rooms together or even near each other. We were on completely...More

Thank Ssands6504
Response from thomas r, Sales Coordinator at Holiday Inn Express Albany-DowntownResponded 10 November 2015

To Our Valued Guest, Thank you for taking the time to review our hotel. Your input is very important to us when it comes to improving our service and hospitality. We apologize for not making your rooms adjacent with one another. This makes our guests...More

Reviewed 8 November 2015

There is a lot to like here. The location is good and car parking was good to. We were here for a concert at the Egg and it took around 20 minute t walk there, 15 coming back ( downhill). The room was comfortable and...More

Thank thegroundsman
Response from thomas r, Sales Coordinator at Holiday Inn Express Albany-DowntownResponded 10 November 2015

To Our Valued Guest, Thank you so much for taking the time to review our hotel. Your input is very important to us so that we can improve on our service and hospitality. We are so glad you enjoyed our location and parking for your...More

Reviewed 27 October 2015

According to staff, renovation of the entire hotel is about to begin. The last upgrade was in 2007, and the current state reflects 8 years of hard use. I found my room not up to the standard I expect of Holiday Inn Express. Furniture was...More

Thank mountainoutin
Response from thomas r, Sales Coordinator at Holiday Inn Express Albany-DowntownResponded 28 October 2015

To Our Valued Guest, Thank you for your kind words towards our hotel. We apologize for not making your experience with us 100% enjoyable. Our staff is correct, we are currently going through renovations and refurnishing all of our guest rooms and public areas. This...More

Reviewed 25 October 2015

I had a great time at this Holiday Inn Express. I was in town for an interview at Albany Medical College, and I was worried about the taxi service in and around the city of Albany. Thankfully, I heard about the shuttle service from the...More

Thank Marcus F
Response from thomas r, Sales Coordinator at Holiday Inn Express Albany-DowntownResponded 28 October 2015

To Our Valued Guest, Thank you for your kind words towards our hotel. We are so happy to hear that you enjoyed your stay with us and our complimentary shuttle! We believe our guests should have free and safe transportation from our hotel! We also...More

Reviewed 22 October 2015

Great staff, always trying to do their best to help. I went on a business trip after my stay with them and they kept one of my bags for 4 days, no charge or anything. Special thanks to Marvin for going above and beyond on...More

Thank Ramon M
Response from thomas r, Sales Coordinator at Holiday Inn Express Albany-DowntownResponded 3 December 2015

To Our Valued Guest, Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that our maintence guy Marvin was able to help you and meet your standards. We also are so glad...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Banquet Room
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$101 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (58)
Room & Suite (61)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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OswegoTraveler
10 March 2018|
AnswerShow all 5 answers
Response from Ojonesy26 | Property representative |
We are .2 miles away. A very short walk!
0
Votes
OswegoTraveler
10 March 2018|
AnswerShow all 3 answers
Response from kingmrf | Reviewed this property |
It's about a 5 block walk.You can see the Times Union Center from some of the rooms
1
Vote
Aleisha L
11 November 2017|
AnswerShow all 3 answers
Response from Ojonesy26 | Property representative |
Druthers Brewery in Albany or a new Favorite Vintage Wine Bar
0
Votes
Room Tips
"Less noise in rooms back from highway"
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"Ask for a room that is as far away from the elevated highway as possible."
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"For a quieter room, request one away from the interstate."
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"Rooms facing the highway have some road disturbance"
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