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Holiday Inn Express Albany-Downtown

HIExpress.comUS$114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$114*
US$114*
US$113*
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Holiday Inn Express Albany-Downtown
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464 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Albany-Downtown
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Showing 446: English reviews
East Marion, New York
Reviewed 3 weeks ago via mobile

This hotel was clean, not to expensive and every staff member seemed very accomadating. We enjoyed it. The shuttle driver to the capital was fabulous. He had a trivia game as we went to the capital. Impressive!

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Helpful?
Thank Mari Baribeau K
Hotel_Manager_Albany, General Manager at Holiday Inn Express Albany-Downtown, responded to this review

Mari Baribeau K, Thank you for your review! The shuttle driver you mention is Mike, and he runs the cities only "No Cash Cab" trivia. This is his 5th year of doing it, and it has been wildly successful. Its not mandated by the hotel, Mike takes great pride and pleasure in running this program which sparks a lot of...

Rochester, New York
Reviewed 3 weeks ago

When we pulled up to this hotel, I was "underwhelmed". It didn't impress me and it's located right next to a highway overpass. BUT - it turned out to be a great place. The room was spotless, and very well equipped. The bathroom was pure white. Breakfast was great, and the staff was very accommodating. The hotel is only a...

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Helpful?
2Thank PJF243
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Thank you for your kind review ! We hoped that by renovating the exterior of our building last year, our guests impressions would change regarding the location. Unfortunately our hotel is not on a lake or next to a gorgeous landscape. The oasis should be the inside of the hotel! We recently finished a renovation. We are so happy you...

Reviewed 3 weeks ago via mobile

This is a very standard Holiday Inn Express with very basic decor. Room was spacious. I liked how the toilet was bright and clean. The bed was comfortable. There were choices of soft and firm pillows available in the room, making my sleep extra comfortable. Room came with free breakfast - a good variety of breakfast food available (cereal, bread,...

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Helpful?
1Thank debbielP2457NG
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Thank you for your review. We hope that if you stay with us often we will impress you beyond a standard express. Though we have recently completed renovation to our property, we have plans to continue to improve beyond what you can see. In the coming months we will improve on our Air conditioning systems and replace our mattresses.We hope...

Wakefield, United Kingdom
Reviewed 3 weeks ago via mobile

We booked here last minute. We were staying in Albany overnight as a pit stop. The room was clean, bed comfy. Room was a bit warm, air con didn't work but we did tell an engineer around the hotel in the morning. In the centre and close to all the pubs. Breakfast in the morning was good. The paper plates...

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Helpful?
Thank Heather W
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Thank you for your review. We are happy you found your accommodations to be sufficient for the night. We apologize for the problem with our air conditioning unit. We plan to make improvements to our system in the next few months. If you are in the area again we hope you will chose to stay with us again. Shannon Jones...

Comox, BC
Reviewed 12 April 2017

I was passing through and stayed a night here. The staff were very knowledgeable upon check-in, able to provide information. The room was great, huge and comfortable. However, the power had gone out due to wind storms and snapped power lines. I couldn't make coffee but the housekeep went a got me a cup of what was left of breakfast...

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Helpful?
Thank ivylarocque
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Thank you for your review. We are so happy our staff could make your stay memorable. We apologize you had to stay with us through the outage. We hope this inconvenience did not affect your opinion of us.We hope if you are in the area again you will chose to stay with us again. Shannon Jones Director of Sales and...

Syracuse, New York
Reviewed 13 March 2017

Everything about our stay was wonderful! Shannon from Sales was great to work with and was very professional right from the beginning. Parking was convenient and easy. Check in was smooth and the two gentlemen that checked us in were very hospitable. The delicious cookies were a nice welcoming touch. Our room was spacious with two very comfortable beds, microwave,...

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Helpful?
Thank sarahconway2017
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Thank you for your review SARAH. We are happy you enjoyed your stay with us! We baked the cookies just for you! We are happy your check in was smooth and our employees impressed. It is for guests like you that we work so hard each day. Please come back the next time you are in the Albany area. Shannon...

Pulaski, NY
Reviewed 12 March 2017 via mobile

Stayed here overnight while attending the Garth Brooks concert. Hotel was clean, staff was very friendly. I was nervous about breakfast due to the fact the hotel was booked out. Went down around 9 am and was impressed. Everything fully stocked and healthy choices too. The hotel was within walking distance to great restaurants and Times Union Center. Will definitely...

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Helpful?
Thank spoonrice
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Thank you for your review! We are so glad to hear you enjoyed your accommodations while attending a concert in town. The times union recently announced some great acts! We hope if you come back in town you will get to stay with us again! Shannon Jones Director of Sales and Marketing

Reviewed 1 March 2017

We stayed here two nights while Olivia was taking her bar exam. The staff was very friendly. The hotel is a typical chain.. questionable cleanliness and ugly-as-sin decor. It did the job though for what we needed.

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Helpful?
Thank Jason R
IHGService, Guest Relations Manager at Holiday Inn Express Albany-Downtown, responded to this review

Dear Jason R, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are always grateful when a guest takes the time and effort to acknowledge our staff. On the other hand, we regret to hear the decor was not to your liking. We utilize all comments for improvement of...

Kiamesha Lake, New York
Reviewed 13 February 2017

An outstanding establishment! spotlessly clean,, dedicated pleasant and knowledgable staff,excellent shuttle service, and delicious breakfast. a special thank you to the manager who so kindly recharged our dead battery on a frigid january morning.we will stay here again! Thank you soo much!! Jim&Sandy

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1Thank alexandra l
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Jim and Sandy, Thank you so much for your kind review! We are so happy you enjoyed your stay. We think we have the best staff around! We hope the next time you are in Albany you will consider stopping back to say Hello! Shannon Jones Director of Sales and Marketing

Reviewed 5 February 2017

First off . sketchy area - for two girls arriving at night after all day travels - we had to park in a sketchy parking lot across the street and walk to the entrance. Not a good start prior to even checking in. Check-in was quick and seamless however - no mention of being an IHG gold member - or...

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Helpful?
Thank rebecca w
Ojonesy26, Director of Sales at Holiday Inn Express Albany-Downtown, responded to this review

Rebecca, We are very sorry you did not have a good experience at our hotel. The city of Albany is working very hard to improve the surrounding area and recently received a grant to improve the streets surrounding the hotel. As the city of Albany is trying to improve the area, we are making improvements to the hotel. We agree...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Albany-Downtown. Guests looking for a convenient downtown Albany hotel will find this Holiday Inn Express, located close to the Riverfront and the Empire Plaza, the ideal location. For doing business in town, our Albany downtown hotel is close to The Times Union Center, Albany Capital Center,The State Capitol, Empire State Plaza and the Port of Albany. Our courtesy shuttle runs from 7am-11pm Monday through Friday and can pick you up at the Rensselaer Amtrak Station or airport for free! We are easily accessible to I-90, NYS Thruway I-87 and I-787. We have the only free hotel parking in Downtown Albany. Leisure travelers will find our downtown Albany Hotel, with its historic downtown location, close to many major attractions. City Center tours, professional theatres, parks and the Hudson Riverfront are all just minutes from the Holiday Inn Express Albany-Downtown. Newly updated guest rooms and public spaces will make your stay memorable. With many restaurants within walking distance of our Albany hotel, you can have the choice of fine or casual dining. To stay in touch, our WIFI is throughout the Hotel and FREE. When you're looking for Albany lodging, stay with the Holiday Inn Express Albany-Downtown. Albany is a city with 400 years of history within your reach. Come experience the downtown difference. ... more   less 

Additional Information about Holiday Inn Express Albany-Downtown

Address: 300 Broadway, Albany, NY 12207 (Formerly Red Carpet Inn)
Region: United States > New York > Albany
Price Range: €96 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany-Downtown 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Albany - Downtown Hotel Albany
Albany Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Albany-Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Albany-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Though not required, its best to trip shuttle drivers--they go the extra mile for you!”
cpgranados, 8 May 2017 | Read review
“Try to avoid a room facing the expressway”
PJF243, 28 Apr 2017 | Read review
“Ask for a renovated room.”
Canajun1, 21 Nov 2016 | Read review
“Restaurant up the road was not good, bit cheap and nasty but actually quite expensive :(”
susanbT7005JU, 27 Oct 2016 | Read review
“Hotel has some covered parking. Might be important in the winter.”
Billooltewah, 15 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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