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I came to Albany on business and right from the beginning the staff at Red Roof were extremely kind and helpful. Nick made sure I was picked up by the free shuttle at the airport and Nick also recommended good restaurants. Plus, Red Roof is...More
While it was extremely convenient to the airport, and affordable, it's just an odd place. It's clear their cleaning staff is paid to not clean. We were put in a room on the 2nd floor that hadn't even been cleaned and all of the cleaning...More
Many of the outdoor lights were out - made the property dark, uninviting, and (somewhat) scary.
Hallways and stairways were not particularly dirty, but they certainly weren't clean.
Some of the lights in the room were also burnt out; paint on heat fixtures was scorched,...More
I always find that the Red Roof Inns have the most affordable prices for a modern look and clean rooms. This one was especially nice as the front desk attendant, Ebone, was extremely helpful and polite - to me and other customers as I was...More
Was in town visiting a relative in the hospital for a five-day stay. Initially this place exceeded my expectations (friendly and polite front desk staff, cleanliness, temperature of room). I had never stayed at a Red Roof before and was frankly leery. And the price...More
Response from globaltraveler97 | Reviewed this property |
24 hours a day and the service is excellent. I always tip the driver a Dollar, and if I have 3 heavy bags as often is the case, I give him two Dollars. They are all retirees and they work because Social Security is not... More
24 hours a day and the service is excellent. I always tip the driver a Dollar, and if I have 3 heavy bags as often is the case, I give him two Dollars. They are all retirees and they work because Social Security is not enough.